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Imperial Hotel Express

3.0 star property

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Photo gallery for Imperial Hotel Express

Check-in/check-out kiosk
Reception
View from property
Front of property
Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Oginga Odinga Road, Kisumu, 40100
  • The West End Shopping Mall
    ‪13 min walk‬
  • Dunga Bay
    ‪3 min drive‬
  • Kisimu museum
    ‪3 min drive‬
  • Kisumu (KIS)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Sarova Imperial Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (41)
The price is €153
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Sarova Imperial Hotel

About this property

Imperial Hotel Express

Hotel in Kisumu with a conference centre
This smoke-free hotel features a conference centre, self parking and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Imperial Hotel Express offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Imperial Hotel Express, you'll be within walking distance of Kisumu Clock Tower. Features include free WiFi in public areas, plus a conference centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, a conference centre and laundry facilities
  • Within a 15-minute walk of Kisumu Clock Tower and The West End Shopping Mall
  • Airport shuttle service available for a fee
Imperial Hotel Express offers its guests laundry facilities, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Imperial Hotel Express also features an ATM and a lift. Parking is available for a fee.

This 3-star Kisumu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (USD 2 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 12 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self-parking fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel Express Kisumu
Imperial Hotel Express
Imperial Express Kisumu
Imperial Hotel Express Hotel
Imperial Hotel Express Kisumu
Imperial Hotel Express Hotel Kisumu

Imperial Hotel Express Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is OK
Stayed 1 night in Jun 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel for business trip or short stay.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Friendly staff and excellent food! Very clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Business traveller
Liked: Property conditions & facilities
Imperial express is safe, clean, with great staff and good facilities.
Stayed 2 nights in Mar 2024

6/10 Okay

Samera aziz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

bruce alozius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kisumu ber!
Everything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your buck
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfred

I loved everything about this hotel. It was conveniently located. I felt safe walking around the city. The hotel was immaculate. The staff were very friendly and welcoming. The food was delicious. Breakfast was more than adequate. The bed was very comfortable. I will stay there again and highly recommend it to others.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accountant
Awesome!
Stayed 1 night in Aug 2023

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Nice and Clean
Great location near banks, shopping centers, and restaurants. Ideal when visiting the city of Kisumu
Stayed 1 night in Apr 2023

10/10 Excellent

Phil

good
Stayed 3 nights in Dec 2022

10/10 Excellent

roseline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2022

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff are friendly and polite but too slow.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2021

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great place. Friendly staff, good breakfast. Close to lake Victoria.
Stayed 2 nights in Feb 2021

10/10 Excellent

Milena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat hotel showers
Very comfortable and clean. Loved the modern decor and great showers!
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth noting that this is b&b only, no restaurant, although there are good places to eat nearby - staff will advise you. Staff amazingly helpful and friendly.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel security is very poor. As a result our door was forced open when we were sleeping and a attempted robbery took place. The hotel receptionist did not care or willing to help. No general manager around. No police around . Hotel refuse to provide CCTV or assist in any police investigation.
Stayed 1 night in Dec 2019

8/10 Good

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

DRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Unfortunately it is the 2nd or 3rd time ive booked this facility through expedia and everytime, the hotel does not have my confirmation and I typically have to wait 20-30 minutes and make international calls to get help
Stayed 1 night in Jul 2019