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Comfort Inn Guelph

2.5 star property

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Photo gallery for Comfort Inn Guelph

Exterior
Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Interior
Property amenity
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Silvercreek Pky N, Guelph, ON, N1H7R5
  • Sleeman Centre
    ‪6 min drive‬
  • River Run Centre
    ‪6 min drive‬
  • University of Guelph
    ‪7 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Care, 2 Queen Beds, Non Smoking

Comfort Care, 2 Queen Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Care, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn Guelph

Eco-certified hotel with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Inn Guelph offers 77 accommodations with coffee/tea makers and complimentary newspapers. 42-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Guelph. During your stay, you'll be close to Church of Our Lady Immaculate. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Guelph Civic Museum and 6 minutes from Church of Our Lady Immaculate
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. Public spaces have free WiFi. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Comfort Inn Guelph. Free self parking is available.

Smoking is allowed in designated areas at this Guelph hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from 30 December 2024 to 1 April 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Fitness facilities
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Comfort Inn Guelph.

Property is also known as

Comfort Inn Guelph
Comfort Inn Hotel Guelph
Guelph Comfort Inn
Comfort Hotel Guelph
Comfort Inn Guelph, Ontario
Comfort Inn Guelph Hotel
Comfort Inn Guelph Hotel
Comfort Inn Guelph Guelph
Comfort Inn Guelph Hotel Guelph

Comfort Inn Guelph Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good eating options around.
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is run down and smells musty. Rooms are like closets.
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service
Staff at front desk was rude, and not helpful. Would not begin check in until exactly 3:00. We arrived at 2:50. And did not attempt to assist. Then left for end of shift at 3:15. Was smug and short with customers. Terrible Customer service. Will not stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff are all accommodating
Stayed 1 night in Dec 2024

8/10 Good

Greg

Stayed 1 night in Nov 2024

4/10 Poor

Robin

Liked: Property conditions & facilities
Took over an hour to check in
Stayed 1 night in Nov 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

charlena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a variety to choose from for breakfast...
Stayed 1 night in Nov 2024

8/10 Good

Bridget

Stayed 1 night in Nov 2024

8/10 Good

Christa

Stayed 1 night in Nov 2024

4/10 Poor

Stacie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was just for the night so we could be close to an early event in the morning. Everything was great except that there were kids running around until 1am blasting music and yelling (no idea where the adults were aside from the ones talking right outside our patio doors until about 10:30pm). The staff did talk to them which helped but the walls are thin and they were still ridiculously loud for that hour.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth, Scarborough

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Reasonably priced, nice comfortable room, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to write
Stayed 1 night in Nov 2024

8/10 Good

Ahmad Hamed

Good place
Stayed 5 nights in Nov 2024

2/10 Terrible

Maura

Disliked: Staff & service, property conditions & facilities
I recently stayed at Comfort Inn Guelph and unfortunately, my experience was disappointing. Upon arrival, I immediately noticed that the carpet throughout the property was filthy, which gave a poor first impression. The room itself had a distinct moldy smell, which was unsettling and uncomfortable. To make matters worse, the bathroom's toilet didn't flush properly, a significant inconvenience. For those who suffer from allergies or asthma, I would strongly advise against staying here. The air quality in the room was unbearable, leading to a chronic cough and asthma attacks. I attempted to change rooms, hoping for a better situation, but the conditions in the new room were identical. The heater was extremely noisy, making it impossible to get any restful sleep. When I brought my concerns to the staff, I was told the issues were due to the hotel being old, which, unfortunately, did not provide any reassurance or solutions. Overall, I cannot recommend this hotel, especially for individuals with respiratory concerns. The lack of cleanliness, poor air quality, and outdated facilities make it unsuitable for a comfortable stay.
Stayed 3 nights in Nov 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness of the room and the staff were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and security for the facility was excellent. Grounds surrounding the hotel were neat and maintained. Loved the breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness
The hotel was fine. It was conveniently located and close to dining options.
Stayed 1 night in Nov 2024

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WE WERE GIVEN A ROOM WHERE THE HEATING CONGTROLS WERE BROKEN, THE SECOND ROOM SMELT LIKE SMOKE
Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice clean hotel, close to eating establishments! Thought it was a bit pricey for very few amenities and the rooms were on the small side!
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff,clean, quite and comfortable
Stayed 1 night in Nov 2024