Marriott Knoxville Downtown

4.0 star property

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Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Exterior
Meeting facility
Meeting facility
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪1 min walk‬
  • Market Square
    ‪7 min walk‬
  • University of Tennessee
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Marriott Knoxville Downtown

Hotel with free local shuttle, steps from Knoxville Convention Center
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Knoxville Downtown. During your stay, you're just a quick walk from University of Tennessee. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Knoxville Convention Center and 8 minutes on foot from University of Tennessee
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Knoxville Downtown. A free area shuttle within 3 mi is available. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 500 reviews
Rating 8 - Good. 73 out of 500 reviews
Rating 6 - Okay. 47 out of 500 reviews
Rating 4 - Poor. 24 out of 500 reviews
Rating 2 - Terrible. 14 out of 500 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Stayed 5 nights in Dec 2024

10/10 Excellent

Keith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, exceptional location! Lots to do within a walkable distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and vibrant, this hotel is perfect for a quick stop while passing through or a couple nights as it’s conveniently placed in the city centre and very close to Uni of Tenn GO VOLS!! The staff were pleasant; even at 1130pm when we finally arrived and checked in. They were also in the am helpful with recommendations for a fun local breakfast spot @ Aretha Frankenstein’s
Stayed 1 night in Dec 2024

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was fantastic! We went for a football Game Day. The location was fantastic!! Close to the school and stadium and very close to great restaurants and shops. The staff was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Shuang

Stayed 1 night in Dec 2024

10/10 Excellent

Wassim Abou

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if going to game or just downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. The lobby is large and decorated well for the holidays. We would have liked self-parking - the valet parking was $35 per day and there were no other options
Stayed 1 night in Dec 2024

10/10 Excellent

Danyale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !!
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but w location comes listening to fire trucks and police sirens. Biggest issue is driving up it’s basically valet parking only or they make it that way. No place to park to check in. Valet is slow and blocking so vehicles are backed up into road waiting. Nice helpful reception
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

brittany

Stayed 1 night in Nov 2024

6/10 Okay

Javier, Phoenix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking is a nightmare they only valet. The walls are paper thin and so is the ceiling you can hear neighbors and people above clearly. The market exchange art installation was so cool. But the restaurant for breakfast was trash. They should just have free breakfast. Because the option that I paid for was wrong and no good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Robbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amit

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024