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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

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Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby lounge
Free daily continental breakfast
Exterior
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham Knoxville I-75

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, (1002)
The price is €62
for 1 room
includes taxes & fees
11 May - 12 May
Baymont by Wyndham Knoxville I-75

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Knoxville with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Knoxville North - Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 240 out of 1006 reviews
Rating 8 - Good. 306 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 102 out of 1006 reviews
Rating 2 - Terrible. 198 out of 1006 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Olga, mechanicsburg

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Honestly, i have a very mixed feelings about this hotel. I do travel a lot and stayed at different hotels, but this one was different. First of all i could not check in in a lobby, it wasn't late at all maybe 5 min before 9. Second of all had to talk through small window with no microphone, third of all had to pay $100 secure refundable deposit wich i wasn't aware of. Room was ok , but towel and sheet had pubic hair on it (very disgusting) Please don't relay on breakfast, it looked more like breakfast for homeless (shelter like) Before i checked out , front desk person had to go physically and check our room before releasing our deposit. Will i stay again here? NEVER!!! As i said it was very weird stay.
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yaileen

Travelled with partner
Deteriorated rooms
Stayed 2 nights in Dec 2024

2/10 Terrible

Marlena

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Wilson

Travelled with family and small children
You get what you pay
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Stayed 1 night in Dec 2024

2/10 Terrible

Marlena

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Stayed 2 nights in Dec 2024

6/10 Okay

Larry

Stayed 1 night in Nov 2024

4/10 Poor

Russell, Caldwell

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It's a budget motel (i.e. primarily for comfortable sleep and bathing) so this review is about cleanliness, safety, hospitality and since breakfast was offered...breakfast. -Cleanliness The check-in area was tidy. We reserved 2 rooms and both had a red dirty film on the floors (click flooring which can be tricky to mop) which I'm guessing is from trying to clean up after muddy boots since there were red clumps of dirt outside. The sheets and linens (after thorough inspection) were clean but thread barren. Black mold was starting above the shower in one room. Safety The surrounding area was run down but I didn't feel like I was imminent danger of being mugged. Hospitality Staff was average in this department. The morning desk person who was handling breakfast was definitely not energetic but no one was rude. Breakfast Even for a budget place this breakfast below average (3 out of 5 for me is cereal, oats, waffle maker, juice, coffee, tea). 2 types of cereal from tower dispensers and that was it. If I was to stay in this area again, it would not be here.
Stayed 1 night in Nov 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, smelly, stained sheets,
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

AMY, THOMPSONTOWN

Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 2 nights in Nov 2024

6/10 Okay

Ezi

Stayed 3 nights in Nov 2024

4/10 Poor

Guy

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ShaNya

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff is money hungry. I booked a double standard size queen beds with a max capacity of 4 people. They still took $15 for each extra guess 2 others) because they said it shouldn’t be more than 2 people to a room. Well why have the option online? Bathrooms need remodeling and walls need to be wipe. Cigarette burns under the mattresses on both beds. Lady who was one of the cleaners got upset and had an attitude because we asked for more towels. I wouldn’t recommend anyone staying here. Worst 24hrs ever spent at a hotel!
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Travelled with family, Travelled with group
Disliked: Amenities
This was an absolute disaster of a property and service, i was not embarrassed that i booked or for my family and friend, i also worried about safety Upon checking in the staff was non attentive and more concerned on listening to their ear pods then they were with the checking in guest. Upon entering the room it had obvious spots of dirt and mud on the bathtub/shower and bathroom sink area. There were multiple stink bugs on the wall and ceiling that were noticeable to anyone cleaning the room. The physical door to the outside had a gap of noticeable size allowing light, noise, whatever in. The bolt lock to the door would not secure to the frame and we had to Wedge furniture in the door to assure safety. The tv had no connection to cable, satellite whatever the property uses. Multiple electrical ouutlets did not work and only two lights out of the 8 lights in the room actually worked. Had it not been returning after midnight from our event and that we paid, I would have immediately canceled the room and driven back home (over 5 hours). My teenage sons felt so unsafe and unclean that they slept in their clothes on top of the beds. I am so appalled by this experience that i am strongly contemplating contacting Red Roof Corporate, which is in my hometown, to request some level of reimbursement as well as I strongly urge Expedia to remove this location from their offerings so as to not damage your corporate reputation due to this association.
Stayed 1 night in Nov 2024