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Phi Phi Chang Grand Resort & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phi Phi Chang Grand Resort & Spa

Exterior detail
Outdoor pool
Deluxe Villa | In-room safe, free WiFi, bed sheets
Deluxe Room (New Wing) | Interior
Reception

Reviews

5.0 out of 10

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
197 Moo 7, Phi Phi Don Village, Ko Phi Phi, Krabi, 81000
  • Ao Ton Sai Beach
    7 min walk
  • Loh Dalam Bay
    7 min walk
  • Ko Phi Phi Viewpoint
    8 min walk
  • Krabi (KBV-Krabi Intl.)
    499 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (New Wing)

Deluxe Room (New Wing) | In-room safe, free WiFi, bed sheets

Deluxe Room (New Wing)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Phi Phi Chang Grand Resort & Spa

Hotel with an outdoor pool, near Tonsai Pier
An outdoor pool, a restaurant and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Housekeeping is not available.
Phi Phi Chang Grand Resort & Spa offers 30 air-conditioned accommodations, with a safe. Rooms open to balconies. LCD televisions come with satellite channels. This Ko Phi Phi hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Phi Phi Chang Grand Resort & Spa, you're just a quick walk from Ao Ton Sai Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Within a 10-minute walk of Ao Ton Sai Beach and Loh Dalam Bay
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Phi Phi Chang Grand Resort & Spa.

Smoking is allowed in designated areas at this 3-star Ko Phi Phi hotel.

Phi Phi Chang Grand Resort & Spa has a restaurant on site.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Phi Phi Chang Grand Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chang Grand
Chang Grand Resort
Phi Phi Chang Grand
Phi Phi Chang Grand Resort
Phi Phi Chang Grand Hotel Ko Phi Phi Don
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Ko Phi Phi
Phi Phi Chang Grand Ko Phi Phi
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Spa
Phi Phi Chang & Spa Ko Phi Phi
Phi Phi Chang Grand Resort Spa
Phi Phi Chang Grand Resort & Spa Hotel
Phi Phi Chang Grand Resort & Spa Ko Phi Phi
Phi Phi Chang Grand Resort & Spa Hotel Ko Phi Phi

Phi Phi Chang Grand Resort & Spa Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 188 reviews" "
Rating 8 - Good. 24 out of 188 reviews" "
Rating 6 - Okay. 55 out of 188 reviews" "
Rating 4 - Poor. 40 out of 188 reviews" "
Rating 2 - Terrible. 57 out of 188 reviews" "

5.4/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place!!! We stayed four nights and would have stayed longer if didn't already have other plans. The staff are super friendly and helpful. The grounds are beautiful and so serene and peaceful. Very close to town and all the action, but far enough to give you a quiet oasis. The pool is so wonderful with amazing views of the hillsides. The staff are very generous with daily waters and coffee. They will hold your luggage for the hours needed before departing . Super fantastic place!!!
Stayed 4 nights in Apr 2024

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
Quiet, but quite a walk from the pier
Room itself was clean and fine, but be wary of the location. It’s quite a way from the pier with no one to help you with your bags. It’s also (I found) not that obvious to find using maps. My room had no window which was a bit odd, but due to location you can’t hear the main strip at night which is good. Lady on reception was very nice and welcoming, but this wasn’t my favourite place tbh. Should’ve saved Phi Phi for just a day trip.
Stayed 1 night in Jan 2024

8/10 Good

Fran, London

Travelled with partner
Liked: Cleanliness
If you want to avoid the overally touristy, loud centre of Phi Phi, this hotel is ideal. Still only a 15min walk from the pier, it's set back close to the look out point. The room we stayed in was basic, but clean & check in was easy. We spent very little time at the hotel as we were exploring the island, but many if the issues people mention in other reviews, we did not experience. For us, it was what we expected for the price we paid :) no complaints!
Stayed 3 nights in Feb 2020

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Phi phi review
Great location (10 minute walk into town). Pool good size and can get sun beds. Had the basic room and was comfortable and did the job.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing to like about this place is the pool and the horse that greets you in the morning, very dirty place , and the door lock is dodgey and so is the safe
Cobwebs everywhere
You could pull the door open even when it’s locked
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was nice. Horse was nice. Private bungalos were nice.
Stayed 1 night in Jan 2020

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Room comfort
tv and wifi never worked!!!bfast cold and staff dont know a word in english
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good., clean room., AC is cold., quiet., pool is new., but 1.5 meter deep ... so no diving
Stayed 1 night in Jan 2020

2/10 Terrible

Ayush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Better to stay with some other place. Don't get confused from the images and ratings otherwise will suffer like us. Bed and pillow are worst quality and we feel back pain the morning. Even their lock was faulty and when I asked for the room change then they asked to wait and asked their hotel staff to fix it which took 1 hr and still it was faulty. They don't care for customer satisfaction and comfort. They just care for the Baht and Baht. Worst hotel experience ever.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was lovely and I liked the artificial grass underfoot. I enjoyed watching the pony wandering around. The staff had limited English but were pleasant and helpful. The room was fine, air con good, bed clean. A few cobwebs in corners! It’s worth noting that the staff only clean your room on request
Stayed 14 nights in Dec 2019

8/10 Good

Riku

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable place to stay in Phi Phi
+ location +pool +comfortable -not the most updated facilities but I guess thats the story in general in Phi Phi
Stayed 2 nights in Dec 2019

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and tidy, no frills.
Cheap and cheerful. The room was great for one night as passing through. It’s set back a little from the hustle of the town so expect a little walk. Room was clean and tidy, but the overall site could do with some improving. However, good value. You also get a pony in the reception 👍.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The staff was okay, the problem was that this is false advertisement. The hotel is in the not so nice area of the island, within 5 min of a waste collection area which u have to cross to get to the shopping area or back to hotel. The WiFi didn’t work and the bed was hard as stone.
Stayed 4 nights in May 2019

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miserable and very rude absolutely no communicatio
The service was absolutely terrible and hardly any communication. They kept the deposit by acting as if nothing happened. The worse ever place regarding service and conditions upon which advirtised
Stayed 2 nights in Feb 2019

6/10 Okay

Katelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice but the place was infested with ants that would bite us
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Kateri, New York, NY

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chang Grand was nothing like it's pictures. The bathroom looked like it hadn't been cleaned in years. At one point we lost water, and the staff really couldn't explain why or when it would come back on. My friend and I played around with the water box (not sure what this is actually called) and got a spattering of water to come out, so had to wash our hair with the least amount of water pressure I've ever encountered. The pillows were about a foot thick and very firm, so we slept on the throw pillows (actually, my friend slept on her travel neck pillow...). To make matters worse, they never once came to clean our room or change our towels. We had to ask them for towels and the staff, who didn't speak much English (which is totally fine and not part of the negative review) basically ignored our request for more and only brought one (not two) after I asked 3 times. Also, I did laundry there and one of my items came back with a weird brown stain on it. I would not recommend this hotel, despite it's reasonable price and seemingly nice pictures.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Close enough to the main area but far enough away for it to be quiet. Beds were comfy and the room was clean. The Wi-Fi wasn't working though.
Stayed 3 nights in Aug 2018

4/10 Poor

Jade

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not a resort or a spa! 10 min from beach 15 pier
Location 15 minutes walk up hill to the hotel from the pier and 10 minute walk to the beach front. Definitely not a resort or a spa as ther was not other facilities besides the top . Unfortunately I had not read any reviews priory however wish I had as I would have found somewhere else. The room was not as dirty as mentioned in other reviews and clean sheets however we stayed for several nights and not once was the towels refreshed or bed made. There was a sad looking horse walking about. Also has a derelict boxing gym. It’s a shame really as with a bit of attention and care the grounds would be quite nice.
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really nice place to stay
Lovely place to stay and very friendly people . Great island with beautiful beaches with local Islands to visit not far to travel by long tail boat or speed boat. We hired long tail boat which you can have at your own leisure.
Stayed 4 nights in Feb 2018

2/10 Terrible

jay, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
This was a huge disappointment from the second we arrived the hotel shown in advertisements is not what we got it was the back end of a martial arts gym with a disgusting yard full of garbage they burned every night making out room stink. The staff was never around and terrible room service no amenities ,would not send enemy there They refused to check us out so they could keep our room key deposit. Not happy with this Expedia choice.
Stayed 3 nights in Jan 2018

4/10 Poor

margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away
Wel the people at check in were friendly but basically the only time I saw them. No hot shower water and occasionally there was no running water. Two people couldn't use the bathroom because the toilet could only flush about once every 30min. When we left we rang a service bell and the man sleeping on the floor woke up long enough to take our key and lay back down
Stayed 2 nights in Oct 2017

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures are misleading!
Awful bed, way out of town, not what's shown on the map.. no hot water, shower didn't drain, no A/C. I paid for the breakfast included option, they don't even serve breakfast. No spa like the title of the place. No English speaking staff. Got bitten in the night. Way too expensive for what it is. I moved to another location, same price, a huge huge difference. I have no idea how this hotel is shown as a three star hotel. It is terrible.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely people..family run...very clean

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasted of money
Lots of mosquito and room so dirty. Safe doesn't work. Toilet lock doesn't work. Hair dryer is broken. Air-com so doesn't feel like it work properly even leave it on all day. Bed sheet dirty, have big stain on it. Floor also dirty and bathroom so dirty seem like never been clean for ages.