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Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • Room service

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪3 min walk‬
  • Kobe Harborland
    ‪11 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪66 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

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Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

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Run of the House (Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

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Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Suite, Non-Smoking

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Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

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Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • Sea view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • Sea view
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

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Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

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Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor) | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

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Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon) | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

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Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Suite, Smoking

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Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

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Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

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Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

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Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

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Standard Double Room, Non Smoking (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

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Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

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Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

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Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

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Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Floor Deluxe Queen Room Non smoking

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Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Standard Double Room Non smoking

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Main Floor Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Room

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Japanese Western Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Authentic Floor Deluxe Queen Room Non smoking

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Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Twin Room

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Authentic Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Floor Deluxe Triple Room Non smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Authentic Floor Standard Twin Room

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Authentic Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Floor Standard Twin Room Non smoking

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Main Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Authentic Floor Deluxe Triple Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Run Of House

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Queen Suite Smoking

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Queen Suite Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Authentic Floor Deluxe Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Floor Deluxe Twin Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Suite Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Twin Suite Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Authentic Floor Standard Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Authentic Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Twin Suite Smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Twin Suite Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Authentic Floor Standard Double Room

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Authentic Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Floor Deluxe Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Main Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Floor Standard Triple Room Non smoking

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Main Floor Standard Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Main Floor Standard Room Non smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Main Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for [Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

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[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

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[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds

View all photos for [Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for [Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and health club
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Meriken Park and 5 minutes on foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) – On-site bar.
SAZANKA(TEPPANYAKI) – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) – This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s lift will not be available from midnight to 5AM on May 9,2025.

Renovations and closures

The property will be renovating from 21 April 2025 to 28 April 2025 (completion date subject to change). The following areas are affected:
  • Laundry facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mateusz, Schaumburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Taksabhongse

Stayed 1 night in Jan 2025

10/10 Excellent

Mami, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria del Carmen, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Stayed 1 night in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and quiet. Friendly staff and cleanliness.
Stayed 2 nights in Oct 2024

2/10 Terrible

XIAOLEI

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Gladys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel as it is walkable to the main food street and also near the harbour. We drove and the only down side is the parking is chargable. The room size is good and i took the view of the harbour.
Stayed 1 night in Nov 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. A close walk to either Motomachi or Sannomiya stations, with the hotel even providing a shuttle to and from the station (though I did not use the service). Meriken Park is right behind the hotel, along with Harborland, which had plenty of food and shopping. We had a beautiful view of the water and city, having stayed on the 24th floor.
Stayed 9 nights in Dec 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Shoichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Mikio

Stayed 1 night in Nov 2024

10/10 Excellent

Sammy K

Stayed 2 nights in Nov 2024

10/10 Excellent

Wei Yen, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the best hotels I have stayed. Staff were well versed in English which made communication extremely easy. Hotel rooms were huge and comfortable, and there's tons of attractions nearby. Hotel also provides a shuttle bus service to bring guests to the city center, which is a very much appreciated service.
Stayed 1 night in Nov 2024

10/10 Excellent

Kai Kwong Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the Kobe Port, close to Mosaic, a big shopping /Eatery complex. Very good breakfast. Don't miss it.
Stayed 1 night in Nov 2024

10/10 Excellent

Man

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

A wonderful 10 day stay exploring the Kobe, Osaka, Arima regions & Hiroshima . The breakfast buffet is excellent and Emerald Bar for a night cap . Our room was #2019 which is corner room Overlooking the harbor and surrounding areas.
Our room with a view
Stayed 10 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. The rooms are spacious and the view is spectacular.
Stayed 1 night in Nov 2024

10/10 Excellent

Yung, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room offering 270 degree view of the harbor at 18th floor. The facilities of the room were quite adequate. Minibar could stock more. Breakfast was wonderful. There are other restaurants and coffee shop cafe. It is within easy walking distance to Chinatown area.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding hotel. Okura quality for only a fraction of the price of its sister hotel in Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toshiko, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024