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Kobe City Gardens Hotel

3.0 star property

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Photo gallery for Kobe City Gardens Hotel

Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board
Point of interest
Lobby
Laundry

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
4-7-18 Aoicho Chuo-ku, Kobe, Hyogo-ken, 650-0025
  • Place, Kobe Harborland
    ‪4 min walk‬
  • Place, Motomachi Shopping Street
    ‪9 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪98 min drive‬

Room options

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Semi Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Semi Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Kobe City Gardens Hotel

Hotel with a 24-hour front desk, 7-minute walk to Kobe Harborland
Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Kobe City Gardens Hotel offers 56 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. 24-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, slippers, bidets and complimentary toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Kobe City Gardens Hotel, you're just a quick walk from Kobe Harborland. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall
Kobe City Gardens Hotel offers its guests a vending machine, tour/ticket assistance, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Kobe City Gardens Hotel also features dry cleaning/laundry services and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 1100 per night (in/out privileges)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kobe Shishuen
Hotel Shishuen
Kobe Shishuen
Shishuen
Kobe City Gardens Hotel
Kobe City Gardens
Shisyuen Hotel Kobe
Kobe City Gardens Hotel Kobe
Kobe City Gardens Hotel Hotel
Kobe City Gardens Hotel Hotel Kobe

Kobe City Gardens Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 180 reviews
Rating 8 - Good. 74 out of 180 reviews
Rating 6 - Okay. 50 out of 180 reviews
Rating 4 - Poor. 9 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Fengrui

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s cheap but don’t expect anything good. Fridge doesn’t work, room is very old but pretty clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Try well kept and clean
Stayed 1 night in May 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that I could easily travel to Osaka, Nara, and other areas around.
Stayed 7 nights in Mar 2024

6/10 Okay

SHAOCONG

Good
Stayed 1 night in May 2024

6/10 Okay

Otila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Nice average hotel for an overnight stay. There are good parking options around it. Dining is also easy with nice options available. Good value for money
Stayed 1 night in Aug 2020

10/10 Excellent

tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff! very good location! will come back again!
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean room was a little bigger than most business hotels
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

tak hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

The hotel is conveniently located near the JR Kobe station. The twin room is of reasonable size.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel; no-frills

I was looking for convenient and inexpensive hotel. This hotel is basic and fairly standard as business hotels go. There’s no breakfast but free coffee . The Wi-Fi is free and it works well. It’s quiet and only five minutes from Kobe station. You can find cheaper but it’s convenient for all the main locations in the city. Turn left at the exit to Kobe Station. In the distance you can see a huge “Toyoko INN” sign. It’s nothing to write home about but there’s nothing to complain about either.
Stayed 1 night in Jun 2018

8/10 Good

Chris, Switzerland

Liked: Cleanliness, staff & service

Conveniant hotel close to trainstation

We only stayed one night at this hotel. I found the room and bathroom very small, even for japanese standards. However, it was very close to the Kobe train station, which made it very practical.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for business

Stayed for 3 nights for a conference. Loved how it is in close proximity to both Okurayama Station and Kobe station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was little hard to find hotel because there are so many buildings. I recommend use GPS when you go to hotel first. staff was really kind and also room was good too.

10/10 Excellent

ronald, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Western style large room Excellent location

8/10 Good

Ren, Yokkaichi, Mie, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what I paid for.

I was looking for a cheap hotel that was near the Kobe train station. While it was a bit tricky to find, the hotel was exactly what the reviews promised. The staff was courteous, the room was of standard size for the type of hotel, and it was very clean.

8/10 Good

Steven, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities

conveniently located by train station

If you are going to be out and about Kobe, Osaka and Kyoto and just need a place to sleep that's affordable and close to the train station, this place is pretty good. I booked this hotel because all the hotels in Kyoto were booked for the Cherry Blossom Festival. This hotel is walking distance to the Kobe train station and about 1 hour train ride to Kyoto. Alternatively, less than 2000 yen taxi ride to the Shin-Kobe station and take a 25 minute Shinkansen (bullet) train ride to Kyoto. Lots of restaurants nearby and generally cheaper than Kyoto.

6/10 Okay

Augustine, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Only the hotel location and employees were good.

Hotel is located near Kobe station and the staff were pleasing and very accommodating. However, the building was old and the room had a smell of a typical old room. It was also very small and cramped. There is only 1 lift so you may need to wait. It is a budget hotel but I do not think I would choose this place again.

10/10 Excellent

shengchieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便 離神戶港很近 周邊也很多餐廳 離超商也不遠 是個位置很棒的點 飯店本身不大 但還算乾淨 房間以日本來說不算很小 獨旅的話我覺得很棒
Stayed 1 night in Sep 2025

6/10 Okay

Yusuke

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

ヒロシ

Stayed 2 nights in Aug 2025

6/10 Okay

悠輔

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段相応のビジネスホテルでした。 設備は古めで、エアコンからたばこの臭いがする点だけ気になりました。 ただ、神戸駅に近く観光地へのアクセスは良いので、多少の古さを気にしないようであれば良いホテルだと思います。
Stayed 1 night in Aug 2025