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Kobe PortTower Hotel

2.5 star property

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Photo gallery for Kobe PortTower Hotel

Bar (on property)
Property amenity
Bar (on property)
Club Twin Room | Down duvets, free WiFi, bed sheets
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Meriken Park
    ‪1 min walk‬
  • Kobe Tower
    ‪9 min walk‬
  • Kobe Harborland
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪67 min drive‬

Room options

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (5 people)

Traditional Room, Multiple Beds, Shared Bathroom (5 people) | Living area | 32-inch flat-screen TV with digital channels, TV, pay films

Traditional Room, Multiple Beds, Shared Bathroom (5 people)

  • 16 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for City Twin Room

City Twin Room | Down duvets, free WiFi, bed sheets

City Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Twin Room

Club Twin Room | Down duvets, free WiFi, bed sheets

Club Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (3 people)

Traditional Room, Japanese Futon, Shared Bathroom (3 people) | Living area | 32-inch flat-screen TV with digital channels, TV, pay films

Traditional Room, Japanese Futon, Shared Bathroom (3 people)

  • 12 sq m
  • Sleeps 3
  • 1 Single Futon

View all photos for City Double Room

City Double Room | Down duvets, free WiFi, bed sheets

City Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (4 people)

Traditional Room, Japanese Futon, Shared Bathroom (4 people) | In-room dining

Traditional Room, Japanese Futon, Shared Bathroom (4 people)

  • 14 sq m
  • Sleeps 4
  • 1 Single Futon

View all photos for City Triple Room

City Triple Room | Down duvets, free WiFi, bed sheets

City Triple Room

  • 32 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Club Triple Room

Club Triple Room | Down duvets, free WiFi, bed sheets

Club Triple Room

  • 37 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

32-inch flat-screen TV with digital channels, TV, pay films

Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room

Club Twin Room | Down duvets, free WiFi, bed sheets

Club Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 39 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Semi Double Room - Smoking

Down duvets, free WiFi, bed sheets

Semi Double Room - Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 53 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Twin Room

Club Twin Room | Down duvets, free WiFi, bed sheets

Club Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Club Triple Room

Down duvets, free WiFi, bed sheets

Club Triple Room

  • 31 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Double Room, Smoking

Down duvets, free WiFi, bed sheets

Double Room, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room Non-smoking

Down duvets, free WiFi, bed sheets

Semidouble Room Non-smoking

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Down duvets, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Quadruple Room

Club Quadruple Room | Down duvets, free WiFi, bed sheets

Club Quadruple Room

  • 66 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Economy Double Room, 1 Double Bed, Smoking

Down duvets, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Twin Room

City Twin Room | Down duvets, free WiFi, bed sheets

City Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people) | In-room dining

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

  • 20 sq m
  • Sleeps 8
  • 8 Single Futons

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, free WiFi, bed sheets

Twin Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds, Smoking

Down duvets, free WiFi, bed sheets

Twin Room, 2 Single Beds, Smoking

  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Down duvets, free WiFi, bed sheets

Double Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

Centurion Hotel Grand Kobe Station

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1001)
The price is €200
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Centurion Hotel Grand Kobe Station

About this property

Kobe PortTower Hotel

Hotel with 3 restaurants, steps from Meriken Park
This hotel features 3 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and self parking. Housekeeping is available on request.
Kobe PortTower Hotel offers 193 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a sauna and a fitness centre.
Public bath/onsen services include an indoor public bath.
During your stay at Kobe PortTower Hotel, you're just a quick walk from Kobe Tower. Features include free WiFi in public areas, plus 3 restaurants and a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym and a sauna
  • Steps from Meriken Park and 9 minutes on foot from Kobe Tower
Kobe PortTower Hotel offers its guests a sauna and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Kobe PortTower Hotel also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Kobe PortTower Hotel has 3 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,500 for adults and JPY 1,680 to 3,660 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2400 to 4500 for adults and JPY 1680 to 3660 for children
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kobe Port Tower Hotel
Kobe Port Tower Hotel
Kobe PortTower Hotel Kobe
Kobe PortTower Hotel Hotel
Kobe PortTower Hotel Hotel Kobe

Kobe PortTower Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 95 out of 464 reviews
Rating 8 - Good. 178 out of 464 reviews
Rating 6 - Okay. 120 out of 464 reviews
Rating 4 - Poor. 47 out of 464 reviews
Rating 2 - Terrible. 24 out of 464 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book standard room
First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, room comfort
Hot baths to soak in
Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024

8/10 Good

Mitchie

Stayed 1 night in Dec 2023

10/10 Excellent

Eric Kevin

Stayed 15 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023

2/10 Terrible

Éadaoin, Co. Dublin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Diane Angelique, binan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was good.
Stayed 1 night in Aug 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Not a bad place to spend a night.
Stayed 1 night in Jan 2020

8/10 Good

Yiu Wai William

Liked: Cleanliness, staff & service, room comfort
BEST HOTEL ONSEN and STONE SAUNA is a plus
Hotel and rooms are dated, but the location is just minutes away from Port Tower and Pier (walking distance with Passover connecting from 1/F exit). The Onsen and Stone Sauna is VERY GOOD QUALITY! I would recommend this hotel just for the Onsen!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
One night in town for a wedding. Very good location and excellent view from wine bar at top of hotel.
Stayed 1 night in Nov 2019

4/10 Poor

ali

Liked: Cleanliness
Disliked: Staff & service
No help.. No English
Dont accept some one will help you with your luggage!! And don't ask for help no one will cares
Stayed 4 nights in Jun 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
A great location for walking. It’s close to Memorial Park and in the other direction it’s near shopping malls and restaurants. The room was very small for two people.
Stayed 2 nights in May 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, room comfort
Great location
Perfect location to get quickly into Motomachi area.
Stayed 1 night in Dec 2018

8/10 Good

Hong Yin, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Kaushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great location, friendly helpful staff. Would stay again
Stayed 1 night in Feb 2018

8/10 Good

Meow, SF BayArea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient shuttle from Sannomiya Station
Convenient shuttle service from/to Sannomiya Station. Very nice spa area access for 500yen/stay. I love the champagne bubble bath‼️
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
a waste of money
I was there for 4 days and the maid did not clean my room at all!

8/10 Good

Pimjai, Bangkok

Liked: Cleanliness, staff & service
The hotel is quite old. The location is ok. The hotel provide shuttle service to and from JR station all day. However, you need to make a reservation.

6/10 Okay

Verified traveller

Ialways use this hotel because of reasonable prices n easy accecc to go train station n shooping mall. There is Free Shuttle bus from Sannomiya station.(Reservation required) I recomend other peple who wants save money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

M Faheem

Liked: Cleanliness, staff & service, room comfort
Staff was very friendly despite language barrier. They have buffet restaurant for breakfast, lunch, and dinner! Overall a good hotel stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort