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Kobe Tor Road Hotel Sanraku

4.0 star property

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Photo gallery for Kobe Tor Road Hotel Sanraku

Interior entrance
Room amenity
Daily buffet breakfast (JPY 2200 per person)
Exterior
Triple Room (30m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
3-1-19, Nakayamatedori, Chuo-ku, Kobe, Hyogo, 650-0004
  • Kobe Mosque
    ‪4 min walk‬
  • Ikuta Shrine
    ‪4 min walk‬
  • Motomachi Shopping Street
    ‪8 min walk‬
  • Kobe (UKB)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room (22m²), Non Smoking (for 2 Guests)

Superior Double Room (22m²), Non Smoking (for 2 Guests) | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room (22m²), Non Smoking (for 2 Guests)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (22m²), Non Smoking

Twin Room (22m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Twin Room (22m²), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier King Room (22m²), Non Smoking

Premier King Room (22m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Premier King Room (22m²), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (30m²), Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room (30m²), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room (22m²), Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (22m²), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room (25m²), Non Smoking

King Room (25m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

King Room (25m²), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room (30m²), Non Smoking

Triple Room (30m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Triple Room (30m²), Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premier Double Room (18m²), Non Smoking

Premier Double Room (18m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room (18m²), Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (18 m²), Non Smoking

Double Room (18 m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Double Room (18 m²), Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Queen Room (22m²), Non Smoking

Premier Queen Room (22m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Premier Queen Room (22m²), Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room (18m²), Non Smoking (for 1 Guest)

In-room safe, desk, laptop workspace, blackout curtains

Superior Single Room (18m²), Non Smoking (for 1 Guest)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premier Deluxe Twin Room (30m²), Non Smoking

Premier Deluxe Twin Room (30m²), Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Premier Deluxe Twin Room (30m²), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Floor Double With Bath, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Floor Double With Bath, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Kobe Tor Road Hotel Sanraku

Hotel with a 24-hour front desk, a quick walk to Jewish Community of Kansai
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Kobe Tor Road Hotel Sanraku offers 77 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the helpful staff at Kobe Tor Road Hotel Sanraku. During your stay, you're just a quick walk from Kobe Mosque. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Jewish Community of Kansai and Meriken Park
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and concierge services are also featured at Kobe Tor Road Hotel Sanraku.

This 4-star Kobe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Little Ann – This buffet restaurant only serves breakfast.
MILANO GRILL – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 8:00 AM to midnight (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • Little Ann
  • MILANO GRILL

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1200 for children
  • Nearby parking fee: JPY 2500 per day (328 ft away; open 8:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kobe Tor Road Hotel Sanraku
Tor Road Hotel Sanraku
Kobe Tor Road Sanraku
Tor Road Sanraku
Kobe Tor Road Sanraku Kobe
Kobe Tor Road Hotel Sanraku Kobe
Kobe Tor Road Hotel Sanraku Hotel
Kobe Tor Road Hotel Sanraku Hotel Kobe

Kobe Tor Road Hotel Sanraku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 274 reviews
Rating 8 - Good. 111 out of 274 reviews
Rating 6 - Okay. 25 out of 274 reviews
Rating 4 - Poor. 6 out of 274 reviews
Rating 2 - Terrible. 5 out of 274 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel
Stayed 1 night in Oct 2024

10/10 Excellent

James, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay for our family.
Stayed 2 nights in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities
Room interiors a bit old - should have renovation
Stayed 2 nights in May 2024

4/10 Poor

daniel

Disliked: Staff & service, property conditions & facilities
Tiny airless room. The windows in your room won’t open. Staff will make you wait till 15:00 to check in even if rooms are available. At 15:00 there will be a big and unnecessary queue for check in.
Stayed 2 nights in May 2024

8/10 Good

Selland

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an attractive area and hotel with a traditional flavor. Bathroom a bit small and more business hotel grade than one would expect with the price. Surroundings are good with excellent restaurants, but I found it difficult getting into some of these places whether it was because they were booked or too exclusive to let a new customer in.
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2023

6/10 Okay

Okyeon

Liked: Cleanliness
Avoid room #7
Given a corner room on 4th floor. No view whatsoever and a constant low humming machine noise, maybe an exterior ventilator. A very dreadful 2-day trip to the Ijinkan area. Not returning.
Stayed 2 nights in Jul 2023

8/10 Good

Yoko, Tokyo

Liked: Cleanliness, staff & service
Charming and cozy , sense of classy interior was worth staying. Convenient but has a steep slopel to reach the location.
Stayed 1 night in Apr 2023

2/10 Terrible

Takanori

Stayed 6 nights in Sep 2022

10/10 Excellent

奈美

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の入り口横にベッドがあるのには驚きましたが、その分、使えるスペースが広く感じました。作りは古いですが、大事に使われてきた様子が伝わり、雰囲気もあたたかく、心地よい空間でした。 スタッフも丁寧で、また利用したいと思いました。
Stayed 1 night in Apr 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe Tour
Great location for fun. Close to Sannomiya restaurants and bars, easy walk to the Herb Gardens. Staff were friendly and spoke enough English to understand me. The room was clean but the mattress (as always in Japan) was a little too firm. Would definitely recommend for a great central location when visiting Kobe.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in a good location
Overall, my stay was comfortable. The rooms and hotel however dated, the amenities were adequate. The staff ensured cleanliness of the room. The bed was quite comfy. Location wise, it is close enough to the shopping district and 10 mins walk to the sannomiya and motomachi train stations. The hotel vicinity is quiet given its proximity to the shopping district. The front desk personnel were polite, accommodating and helpful
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Michael, New York NY

Liked: Cleanliness
Disliked: Staff & service
Really bad handling of a forgotten credit card!! Card left in the room - and what does the staff do?? CALL Visa and CANCEL IT!!! What a dumb thing! Now we are travelling without a working card.
Stayed 1 night in Aug 2018

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Ronald, Earth

Liked: Cleanliness, staff & service
Great Location
++ Amazing location and very polite helpful staff. First class room service ?? We had to ask for tea bags every day. --- the bed pillows were very hard!

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
Check about air conditioning
Stay was fine other than lack of air conditioning. Seems like hotel turns this on seasonally, and I arrived too early for the change from heat to air. Opening the window required a hotel employee and helped some, but the neighborhood was noisy with the window open. Very good breakfast.

10/10 Excellent

Isamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Dympna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine comfortable hotel. Well located to local restaurants and shops. There is a loop bus service nearby too.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tourist sites and friendly helpful staff.
Overnight. They were extremely helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located hotel near Sannomiya station
Good location, walking distance to mainline and subway stations. Plenty of restaurants and activities within a 5-15 minute walk. Hotel was good, a little expensive but it was a last minute booking.

8/10 Good

MR HCS, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and elegant
I received a warm welcome by the reception. The room was large by Japanese standards with a separate powdering room adjoining the bathroom. There was a king size bed and I had a restful stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なお部屋でした
建物全体が英国風に統一されており、とても素敵なホテルでした。落ち着いた雰囲気で滞在できました。 朝食は美味しかったですが、混雑していたのでゆっくりしにくかったです。 食事どころの案内がフロント前に用意されていましたので、先に見ておけば外食時に参考にできただろうと思います。パン屋の案内は参考にできて、美味しいパンを買うことができました。 Hotels.comとホテルとの間で、予約者の名前がうまく伝わっていなかったようで、ホテル到着時は私の名前で予約されていないと言われて焦りました。名前だけでなく、予約番号など、予約者が特定できる情報が複数あった方が良いのかもしれません。初めてHotels.comを利用したため、私がうまく使えていなかったかもしれません。
Stayed 1 night in Nov 2024

6/10 Okay

suyoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변 여행지 접근성이 좋았어요. 그리고 한국어가 가능한 직원분이 있어 많은 도움이 되었어요. 친절하셨고요.
Stayed 1 night in Nov 2024