9 Jun 2018 by Pawinee Nagapradip
Dear Thierry, Thank you for staying at The Privilege Hotel Ezra Royal Beach and for taking the time to share your feedback. We are delighted to know that you were pleased with our location and our staff. We would like to apologize for the inconveniences you experienced during your stay. Please be assured that your valuable comments have been addressed to concerned managers for necessary and corrective actions. We look forward to welcoming you back again during your next visit to Samui. Best regards,