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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (222)
The price is €106
for 1 room
includes taxes & fees
30 Mar - 31 Mar
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

About this property

The Oberoi Grand, Kolkata

Colonial hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Valet parking is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
The Oberoi Grand, Kolkata offers 209 accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The Oberoi Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at The Oberoi Grand, Kolkata. During your stay, you're just a quick walk from New Market. Enjoy features like free valet parking, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, manicures and pedicures or body treatments at The Oberoi Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute walk from New Market and 14 minutes by car from Dakshineswar Kali Temple
  • Airport shuttle service available for a fee
The Oberoi Grand, Kolkata offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A business centre, meeting rooms, and limo/town car service are available. A fitness centre, spa services, and gift shops/newsstands are also featured at the luxury The Oberoi Grand, Kolkata. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Three sixty three – This family restaurant serves breakfast, lunch and dinner. Open 24 hours.
Baan Thai – This fine-dining restaurant only serves dinner.
The Bar – This bar only serves light fare.
24-hour room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (INR 1,500 per week)
  • Available in some public areas: WiFi (INR 1,500 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,100 to 3,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Baan Thai
  • The Bar
  • Three sixty three

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Aarogya Setu mobile app before check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from 15 August 2024 to 1 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Spa
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oberoi Grand, Kolkata

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 1100 to 3000 per person
  • Fee for in-room wired Internet: INR 1500 per week (rates may vary)
  • Fee for wireless Internet in public areas: INR 1500 per day (rates may vary)
  • Fee for wired Internet in public areas: INR 1500 per day (rates may vary)
  • Airport shuttle fee: INR 5000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Oberoi Grand, Kolkata offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Aarogya Setu mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Please note: An extra bed is provided for 1 child over 8 years old and less than 12 years old staying in a room with a parent. For more than 1 child between 8 and 12 years an additional room is necessary at a discounted rate.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kolkata Grand Oberoi
Oberoi Grand Kolkata
Oberoi Hotel Kolkata Grand
Oberoi Grand Kolkata Hotel
Oberoi Grand Hotel
Oberoi Grand
The Oberoi Grand, Kolkata Hotel
The Oberoi Grand, Kolkata Kolkata
The Oberoi Grand, Kolkata Hotel Kolkata

The Oberoi Grand, Kolkata Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 614 out of 748 reviews
Rating 8 - Good. 99 out of 748 reviews
Rating 6 - Okay. 22 out of 748 reviews
Rating 4 - Poor. 8 out of 748 reviews
Rating 2 - Terrible. 5 out of 748 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zeeshan

Liked: Amenities
Excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

shyam

Stayed 2 nights in Aug 2024

8/10 Good

Abhishek

Liked: Cleanliness
The room I was in had a cockroach and some moths flying around. I did not expect this at an Oberoi property. Service levels have fallen since the last time I stayed in 2022.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to see the vibrant city of Kolkata,
Stayed 1 night in Jul 2024

10/10 Excellent

Arvind Venkat

Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph Kuttichirayil, Washington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Kolkata for family . Great hospitality and service
Stayed 1 night in Jul 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Old Dame lived up to it's name - cared for unflinchingly. In these days of electronic gadgets, a few more charging points in the rooms would be helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Pritom

Excellent.
Enjoyed a lot in all concern, It was a memorable moment.
Stayed 3 nights in Jun 2024

10/10 Excellent

sreekanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous respectful and very helpful. I forgot my phone in a yellow taxi and the hotel chief security officer went out of his way to recover the phone. Kudos to him. Highly recommend this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

AKM Moazzem, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. will be staying there again
Stayed 2 nights in Jun 2024

10/10 Excellent

Atian

Stayed 4 nights in Jun 2024

8/10 Good

Zeeshan

Stayed 1 night in Jun 2024

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in Chaos - the Only Place to Stay
A grand dame in a great location. Revisiting after 10 years. A traditional look hotel with modern twists and themes throughout. The bedrooms are a little tired but they are undergoing refurbishment. Staff very helpful and just really nice. Great food!
Stayed 2 nights in May 2024

10/10 Excellent

Dibyendu, Las Vegas

Stayed 11 nights in May 2024

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par Excellence
I've said it all before, great hotel, great service...
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly spotless in every way, comfort enhanced by staff attitude. As an 88 year old with mobility issues I was grateful for the kindness and attention shown.
Stayed 13 nights in May 2024

10/10 Excellent

King

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside property and staff are excellent Outside the hotel was full of vendors , makes the entrance to hotel not very welcoming but hotel itself was excellent
Stayed 6 nights in May 2024

10/10 Excellent

Shafiun

Stayed 1 night in May 2024

8/10 Good

Ahmed Atifur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & hospitality was outstanding, as usual. Breakfast was very good. Just that guests should be made aware of certain etiquettes, eg gym usage, showering before using the pool & unnecessary screams by the kids should be made aware to the parents so as not to be a bother for guests. If you are uaving a nice movktail in such a beautiful setting and then a child (acting like a brat) screams and the parents dont say anything, it is a bit uncultured & bit uncalled for. Rooms were in great condition & housekeeping was excellent. The gym equipments are slightly worn out but does the work. Overall, my stay was eventful & I'd return to the Grand.
Stayed 3 nights in May 2024

10/10 Excellent

Jayasree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Services and hospitality.
Stayed 12 nights in Apr 2024

10/10 Excellent

Joyeeta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Badal, Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in May 2024