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Palau Hotel

3.0 star property

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Photo gallery for Palau Hotel

Deluxe Twin Room | View from room
Interior entrance
Food and drink
Restaurant
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ikelau Hamlet, Koror, Koror Island, 96940
  • WCTC Shopping Center
    ‪1 min walk‬
  • National Stadium
    ‪11 min walk‬
  • Palau Aquarium
    ‪16 min walk‬
  • Koror (ROR-Palau Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Free minibar, in-room safe, desk, soundproofing

Classic Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | View from room

Triple Room, 3 Single Beds

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

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About this property

Palau Hotel

Hotel in Koror with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and concierge services. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Palau Hotel offers 48 air-conditioned accommodations with free minibar items and minibars. 43-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Palau Hotel. During your stay, you're just a quick walk from WCTC Shopping Center. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from WCTC Shopping Center and 9 minutes on foot from Asahi Stadium
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palau Hotel. An airport shuttle (available 24 hours) is available for a fee.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Palau Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palau Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per room (one-way)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Palau Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palau Hotel Koror
Palau Hotel
Palau Koror
Palau Hotel South Pacific
Palau Hotel Hotel
Palau Hotel Koror
Palau Hotel Hotel Koror

Palau Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 267 reviews
Rating 8 - Good. 91 out of 267 reviews
Rating 6 - Okay. 10 out of 267 reviews
Rating 4 - Poor. 6 out of 267 reviews
Rating 2 - Terrible. 4 out of 267 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very cheerful and offered great service
Stayed 4 nights in Oct 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not so easy. But everything else was great!
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Stayed 2 nights in Aug 2024

4/10 Poor

Florencio

Business traveller
The hotel is great and all but I was having difficulty accessing the wifi internet couple times.
Stayed 6 nights in Apr 2024

8/10 Good

Lindsay

Stayed 1 night in May 2024

8/10 Good

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff!
Stayed 6 nights in Apr 2024

10/10 Excellent

Hilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 5 nights in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly desk staff.
Stayed 5 nights in Apr 2024

6/10 Okay

Olguita

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The girls in the front desk are super nice
Stayed 1 night in Apr 2024

2/10 Terrible

Katherine, Glenwood Springs

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice staff, convenient location with restaurants and a supermarket near by. Room is simple and clean. LOTS of stairs, no elevator. WiFi in room is VERY UNRELIABLE, even if they reboot the multiple routers. I couldn't connect for hours during my stay or the connection lasted only a few minutes at a time. I was told I could hang out in the lobby for better WiFi, but the point of booking a room is to be in the room!! An extremely frustrating situation. I won't book here again specifically because of lack of consistent internet.
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Very nice staff, and an excellent breakfast each morning. The location in central Koror was convenient for restaurants and activities
Stayed 1 night in Mar 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Affordable
Overall this hotel was great. Very clean, friendly staff, and breakfast included. The hotel is also centrally located in Koror. The only drawback is that they had significant challenges with the wifi/internet. The wifi doesn't work in the hotel rooms and they didn't have any solutions to fix the problem. The hotel lobby had decent internet, but it also cut-out frequently. Despite the issues with the internet, I would still choose the hotel again based on the overall experience, though if you're going on business, it may be challenging to complete work without a reliable connection.
Stayed 8 nights in Mar 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the midst of town. I could walk to the museums, restaurants and stores. The desk staff and maintenance were lovely and responsive, especially since my air conditioner was on the fritz, they had to restart it, twice. They would have moved me to another room if I weren’t leaving the next day. (My choice) The room was immaculate when I checked in. The housekeeping staff wasn't very good. Left dirty mugs, missed a day, didn’t notice that the toilet roll holder had the cover broken off. Bed was comfy, the floor and bathroom were clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clear, nothing special but was what i was expecting
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is AMAZING, and the property is great for the price! The only thing that's lacking is Wi-Fi (there is connection, but very slow and almost unusable). Would absolutely recommend!
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

JP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the convenient town location offers all kinds of businesses within walking distance. Staff is attentive and responsive, will communicate with you via email or in person. They do not offer transportation to/ from airport but can arrange if for you . Going rate is $30 per ride as of November 2023. We were able to get one on our own TO the airport for $25. Just ask any taxi driver in town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Seth

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Excellent hotel. Generous serving of breakfast and snacks. Comfortable room. Super helpful reception.
Stayed 2 nights in Jun 2023

10/10 Excellent

HUA JIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A snug room
Though the room is somewhat small, it's very tidy and clean. Why should we need a spacious room when we go out for sightseeing all day long? We think the hotel is great compared with its price, and the breakfast is delicious.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great little gem in the center of Koror
Clean. The reception staff were exceptional. They helped us so much. They hot us set up wuth a left side drive rental car, and the last night found us a pizza at almost 10pm. They have a room for luggage storage if needed. They will set up a taxi for $30 to or from the airport (taxis charge $25/person). Nice free breakfast-not quite American style, more like an Asian-American mix. I would atay there again. Walking distance to most of downtown Koror.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Sol, Hagatna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and Clean Facility. Close walk to many restaurants.
Stayed 2 nights in Aug 2023

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, polite and accommodating. Room was reasonable and comfortable. Location is very convenient and close to some cafes and shops. Small thing to improve: provide soap in bathroom (not just hand sanitizer). Shower temperature quite cold even on hottest setting but might not be under their control
Stayed 1 night in Aug 2023

4/10 Poor

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and overbearing, room was dirty was not swept the entire week. Looked under the bed and had not been cleaned in a long time. housekeeping was difficult to get and then only made the bed. Staff was intrusive and rude they keep wanting our key. Inspected the room before we could leave, and tried not to give a receipt at checkout. Breakfast was left overs from the tour dinner the day before ie. pork stew boiled cabbage etc. It was a disappointing experience on a beautiful Island.
Stayed 7 nights in Jul 2023