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Hyatt Regency Kinabalu

5.0 star property

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Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
Exterior
View from room
2 bars/lounges, lobby lounge, cocktail bar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa

Explore the area

Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Gaya Street Sunday Market
    ‪4 min walk‬
  • Jesselton Point Ferry Terminal
    ‪10 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Club Room, 1 King Bed, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Club Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View | View from room

Room, 2 Single Beds, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Club Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | View from room

Regency, Suite

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Regency, Executive Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Regency, Executive Suite

  • 93 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Single Beds (View)

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Sea View

Club Room, 2 Single Beds, Sea View | View from room

Club Room, 2 Single Beds, Sea View

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hyatt Regency Kinabalu

Waterfront hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hyatt Regency Kinabalu's great location gets high marks from our customers. During your stay, you're just a quick walk from Suria Sabah Shopping Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Tanjung Ria Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wisma Merdeka Shopping Center and 3 minutes on foot from Suria Sabah Shopping Mall
Hyatt Regency Kinabalu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 6 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kota Kinabalu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Tanjung Ria Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mosaic – This café serves lunch and dinner. Open daily.
Nagisa Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge – This lobby lounge serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Poolside Bar – On-site cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 79 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Mosaic
  • Nagisa Japanese
  • Poolside Bar
  • Tanjung Ria Kitchen
  • The Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 79 per person
  • Self-parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

JIANFENG

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty carpe, disgusting, very bad smell
Stayed 1 night in Jan 2025

10/10 Excellent

hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hala

Liked: Cleanliness
Nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!
Stayed 3 nights in Oct 2024

6/10 Okay

Swee Im

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location
Rooms look a bit jaded; new curtains are needed - they look old and old fashioned.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

SEOW CHOW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, safe. Very attentive and friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

REY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Very old hotel, food was good but the rests are mediocre.
Stayed 2 nights in Oct 2024

4/10 Poor

lawrence

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel needs a full renovation. The lobby brings you back to a 70's hotel lobby. Rooms are old and furnishing definitely showing its age. Broken steam iron, and other very old room faciities. Has NO tea or coffee facilities in the room - very surprising for a Hyatt (of if you can consider this favility a Hyatt?) May other hotels around that are much newer and with more modern facilities around. Will not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sidney kwok hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, polite staffs, convenient location, clean and spacious room
Stayed 4 nights in Oct 2024

6/10 Okay

mike

Travelled with family
Liked: Staff & service
A very old hotel in need of refurbishment
Stayed 3 nights in Sep 2024

10/10 Excellent

Ali Asgar

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Irfan Bin Rizal Numeiry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were genuinely kind and the amenities were well maintained. I would come back to this hotel again in the future.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Candy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking space
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Professional friendly staff Great amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Close to shops and entertainment Professional, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern and great location
Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities
Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 3 nights in Jul 2024

6/10 Okay

FUNG KEM HUNG

Stayed 5 nights in Jul 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024