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Promenade Service Apartments

2.0 star property

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Photo gallery for Promenade Service Apartments

Marina Court Duplex Penthouse | Iron/ironing board, free WiFi, bed sheets
Marina Court Duplex Penthouse | Living area | 32-inch TV with cable channels
Marina Court Duplex Penthouse | Private kitchen | Electric kettle
Exterior
Studio Twin | Private kitchen | Electric kettle

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Centre Point
    ‪2 min walk‬
  • Imago Shopping Mall
    ‪15 min walk‬
  • Suria Sabah Shopping Mall
    ‪18 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪15 min drive‬

Room options

View all photos for Check in Queen no window

Check in Queen no window | Iron/ironing board, free WiFi, bed sheets

Check in Queen no window

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Check in Twin no window | Iron/ironing board, free WiFi, bed sheets

Check in Twin no window

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

Family Superior Room | Iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Court Duplex Penthouse

Marina Court Duplex Penthouse | Iron/ironing board, free WiFi, bed sheets

Marina Court Duplex Penthouse

  • 249 sq m
  • Partial ocean view
  • Sleeps 15
  • 2 Queen Beds and 10 Single Beds

View all photos for Family Deluxe Room

Family Deluxe Room | Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

Studio Twin | Iron/ironing board, free WiFi, bed sheets

Studio Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio Twin

Iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Standard Twin Room no window | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

Studio Queen | Iron/ironing board, free WiFi, bed sheets

Studio Queen

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Check-In Twin without Window

Iron/ironing board, free WiFi, bed sheets

Check-In Twin without Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room Without Window

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room Without Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Studio 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Check-In Room Queen Without Window

Iron/ironing board, free WiFi, bed sheets

Check-In Room Queen Without Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 Single Bed

Iron/ironing board, free WiFi, bed sheets

Studio 2 Single Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

Iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room With Window

Iron/ironing board, free WiFi, bed sheets

Standard Queen Room With Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Room

Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Promenade Service Apartments

Hotel with a 24-hour front desk, near Imago Shopping Mall
This smoke-free hotel features self parking, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Promenade Service Apartments offers 133 air-conditioned accommodations, with complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Promenade Service Apartments, you're just a quick walk from Centre Point. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Centre Point and Oceanus Waterfront Mall
  • Airport shuttle service available for a fee
As a guest of Promenade Service Apartments, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Promenade Service Apartments also features a front desk safe and a lift. Parking is available for a fee.

This Kota Kinabalu hotel is smoke free.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Promenade Service Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 71 out of 449 reviews
Rating 8 - Good. 141 out of 449 reviews
Rating 6 - Okay. 111 out of 449 reviews
Rating 4 - Poor. 77 out of 449 reviews
Rating 2 - Terrible. 49 out of 449 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diyana

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and so quiet at night.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mas, kudat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Stayed 3 nights in Jul 2024

6/10 Okay

Farrah, Allen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Stayed 5 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to James - very polite Gentleman
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

8/10 Good

DG NOOR JAHIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Jumaan

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019