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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Exterior
Lobby
Junior Suite, 1 King Bed, Non Smoking, Club lounge access | In-room safe, laptop workspace, iron/ironing board, cots/infant beds
Sports facility
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Pool
  • Room service

Explore the area

Map
ul. Dabska 5, Kraków, 31-572
  • Kraków Plaza
    ‪3 min walk‬
  • Tauron Arena Kraków
    ‪9 min walk‬
  • Polish Aviation Museum
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪31 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 2 Single Beds, Non Smoking (Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Family Room, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

King, Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area | LCD TV

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

  • 128 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Club lounge access | In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Business Lounge Access

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, Non Smoking, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (413)
The price is €131
for 1 room
includes taxes & fees
7 Mar - 8 Mar
AC Hotel by Marriott Krakow

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Grzegorzki with a 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

This Kraków hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
With your stay at DoubleTree by Hilton Krakow Hotel & Convention Center, you're connected to the convention centre and just a quick walk from Kraków Plaza. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Tauron Arena Kraków and 6 minutes from Oskar Schindler Factory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of DoubleTree by Hilton Krakow Hotel & Convention Center, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. Spa services, a library, and tour/ticket assistance are also featured at DoubleTree by Hilton Krakow Hotel & Convention Center. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
5th Avenue Restaurant – On-site restaurant.
Lounge Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (PLN 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,452 square foot of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 70 per person
  • Uncovered self-parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 322 out of 451 reviews
Rating 8 - Good. 96 out of 451 reviews
Rating 6 - Okay. 24 out of 451 reviews
Rating 4 - Poor. 5 out of 451 reviews
Rating 2 - Terrible. 4 out of 451 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

lupe, walnut

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Batel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jaromir

Travelled with family
Liked: Property conditions & facilities, room comfort
accaptable
the facility could improve the room cleaning service, the breakfast was acceptable although the offer of cold meats was not wide
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Stayed 5 nights in Apr 2024

10/10 Excellent

Kerry

Stayed 1 night in Apr 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If it wasn't for the barking dog next door to me my stay would have been perfect.
Stayed 5 nights in Feb 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, room comfort
Terrible Management. Did not provided access to all amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

inna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an inconvenience but everything else about this property was EXCELLENT. pool, gym, restaurant, rooms, staff EXCELLENT
Stayed 11 nights in Aug 2023

10/10 Excellent

BENNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mi young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. I will be back
Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for events at Tauron Arena, but a bit out of the town centre
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022