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Grand Ascot Hotel

4.0 star property
VIP Access

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Standard Double Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated
Premium Double Room, Terrace | Terrace/patio
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
ul. J. Szujskiego 4, Kraków, 31-123
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, Cloth Hall
    ‪8 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace | Premium bedding, in-room safe, individually decorated

Premium Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Grand Ascot Hotel

Hotel with a sauna, 8-minute walk to Main Market Square
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Grand Ascot Hotel offers 62 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Ascot Hotel's great location. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Main Market Square and Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Ascot Hotel offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Grand Ascot Hotel also features tour/ticket assistance, a garden, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 80 for adults and PLN 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 80 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way)
  • Self-parking fee: PLN 100 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Grand Ascot Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Ascot Hotel Krakow
Grand Ascot Krakow
Grand Ascot
Grand Ascot Hotel Hotel
Grand Ascot Hotel Kraków
Grand Ascot Hotel Hotel Kraków

Grand Ascot Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 751 out of 946 reviews
Rating 8 - Good. 179 out of 946 reviews
Rating 6 - Okay. 10 out of 946 reviews
Rating 4 - Poor. 3 out of 946 reviews
Rating 2 - Terrible. 3 out of 946 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martín Gustavo, el paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/ very nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Elamana

WiFi and air conditioning worked well
Stayed 3 nights in Sep 2025

10/10 Excellent

Lesley

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Conveniently located to explore the city on foot
Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, quiet and private

Excellent location to get to the square and take trips from. Loved the little gym and sauna - felt private and barely saw another guest with the layout.
Stayed 5 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2025

10/10 Excellent

Kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 hotel was nice and clean, quiet retreat from outside.room massive. Overall great definitely stay again if in krakow
Stayed 7 nights in Aug 2025

6/10 Okay

Markiyan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
The staff should be more helpful and attentive towards customers. It was my second time in this Hotel. I liked it, but it seemed that something had changed, maybe management on that particular day. Breakfast should be improved…
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at this hotel. Loved the amazingly delicious breakfast with all kinds of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Ravinder

Stayed 3 nights in Jul 2025

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great breakfast and walking distance to Main Square. Rooms are very specious. Will definitely stay here when I visit Krakow.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common spaces. Comfortable bed. The lobby smelled AMAZING! Friendly staff with every encounter!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bum soo

Stayed 1 night in Jun 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff Excellent location Superb restaurant Well priced
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Artem, Miami

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing staff could not be more accommodating hotel was perfect 6 minutes walk to main square late check out at 1pm staff supplied slippers and bathrobes on request furnished us with lunch Box when we went on early trip and were unable to have breakfast then booked an airport transport and a limousine arrived for 130 zolty really special stay and breakfast was all you could ask for hopefully returning soon
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. The room was amazing. Staff were friendly. No complaints. Personal highlight was the free water dispenser meaning i didn’t have to buy bottled water the entire trip. Fantastic amenity to have!
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel with excellent staff. Only a short walk to Krakow main square. Would come back in a heartbeat.
Stayed 4 nights in May 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

MICHELLE EVELYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. A short walk to the main square. Staff were so friendly and helpful. Room was large compared to other European destinations. Could not fault our stay here at all.
Stayed 3 nights in Apr 2025