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Hotel Wilga

3.0 star property

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Photo gallery for Hotel Wilga

Exterior
Interior
Front of property
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
Przedwiosnie 16, Kraków, Lesser Poland, 30-502
  • ICE Krakow Congress Centre
    ‪15 min walk‬
  • Wawel Castle
    ‪5 min drive‬
  • Main Market Square
    ‪5 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Double Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite | Living room | LCD TV

Suite

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is €154
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About this property

Hotel Wilga

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Hotel Wilga offers 75 air-conditioned accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with satellite channels.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Wilga. During your stay, you'll be within walking distance of Royal Road. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Royal Road and a few minutes from Oskar Schindler Factory
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel Wilga. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Wilga was completed in February 2019.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Wilga has a restaurant serving breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 45 for adults and PLN 40 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Bowling alley

Family friendly

  • Babysitting
  • Bowling alley
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 45 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Hotel Wilga offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Wilga
Hotel Wilga Krakow
Wilga Hotel
Wilga Krakow
Hotel Wilga Hotel
Hotel Wilga Kraków
Hotel Wilga Hotel Kraków

Hotel Wilga Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 37 reviews
Rating 8 - Good. 17 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Photos are much better. Laundry is not self-service- it is pay per item and very expensive. Food was decent. Bathroom was clean but the extra blankets were not very clean looking and there was no cover to put them in. Front desk staff are nice.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending conference nearby
Overall a very good hotel to stay in to attend conference at ICE centre. Before getting into my thoughts..... I prefer to stay in reasonable cost and friendly hotels rather than more costly corporate hotels I felt very safe walking about.i walked about between 7 am and 8 pm...other people walking/cycling were office workers,parents taking kids to school.oaps walking their dogs.people going shopping.The area seemed to being regenerated Hilton hotel.jaguar/Porsche garage nearby but still had some run down buildings close to the hotel and 70s high rise flats near by with new exec type flats being built nearby. The hotel was similar to a holiday Inn express style.a few loose handles here and there but more than compensated by helpful staff and good continental breakfast included in price. Personally prefer hotels with some character than being perfect. Internet worked fine including watching Netflix with odd slowpatch but this seemed to coincide with largish coach party arriving. About 8 to 10 minutes away was a smallish Miele?? Supermarket that had all the basics you would need at reasonable price Would definitely stay again if going to another conference. Another good thing about Krakow is that taxi prices are fixed so 109 zloties for fixed distanc.from sirport ..I hate arriving at airport late and the cost seems to be a lottery.
Stayed 3 nights in Sep 2018

6/10 Okay

Andrew, Tempsford

Disliked: Property conditions & facilities
Very basic but good value
I stayed here for 3 nights while on business. The hotel is old and slightly tired. The curtain on the window did not fit right across, so full sunlight woke me up at 5am each morning. The rooms have free wi-fi which was strong enough for emails and web browsing etc but not strong enough for a decent FaceTime or SKYPE session which can be a problem if your wanting to connect with family back home. Although very basic, the bed was fairly comfortable and the shower had boiling hot water. The reception and restaurant staff are amazingly friendly. It's cheap to stay but also cheap in the restaurant and bar. Ordinarily, I prefer a 4 star when travelling on business, but putting a value based on cost and standard, I would certainly eep this as an option in the future.

4/10 Poor

A therapist, HK

Disliked: Property conditions & facilities, room comfort
Remote location
Krakow is a nice city but i would never stay in this hotel owing to this remote location. We stayed there for 4 nights but the staff gave me a very special room - super tiny room (just like a side room for storage). With request, the staff agreed to change a 'normal one' for us (we knew that the occupancy rate was very low during our stay)

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Get less for more money
Paid extra money for 3 beds so we (2) guys wouldn't be sleeping side by side. Got the room and only had 2 beds then wanted us to pay for parking even tho there own website said parking was free.

10/10 Excellent

R. Moralez, Stuttgart, DEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Wilga Stay
The Hotel Wilga was an excellent hotel. The room was comfortable. I had plenty of space to include a desk for any work I needed to accomplish. Although I was on the 3rd (top) floor, my sink and shower had plenty of water pressure, and I never ran out of hot water. If you drive to the hotel, reserve a parking space. It was 60 PLZ/day (US$20.70 / 14.60 Euro, change rate was 2.90 PLZ = US$1.00 / 4.10 PLZ = 1.00 Euro), but it was worth the extra cost. Parking is very limited around the hotel. Also, learn the tram system. The hotel is near bus and tram stops, and the public transportation system will take you most places. Parking downtown is a hunting trip for any opening. I did not eat at the restaurant, but other patrons enjoyed the food. The staff was professional and friendly. When I return to Krakow, I would consider the Hotel Wilga again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recomendeed
This hotel took us byu surprise. The service was great and breakfast. It had a good price too.

6/10 Okay

Sana, London, United Kingdom

Liked: Cleanliness, room comfort
A little bit in the middle of nowhere
One side of the hotel is near a very busy road which made it quite noisy and the other is near the waterfront which is very undeveloped. We approached by a road which was pretty deserted and if I had been travelling on my own I would have felt uncomfortable returning to it at night. That said, it was warm, clean and had good wi-fi. The hotel staff were also pleasant. If the project to develop the waterfront area goes ahead this hotel could be very handy.

8/10 Good

Marielle

Stayed 3 nights in May 2023

8/10 Good

Ewelina

Stayed 1 night in Dec 2021

8/10 Good

Jakub

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Dagmara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

philippe

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut kann es bestens empfehlen
Stayed 1 night in Sep 2019

8/10 Good

Ninni

Liked: Property conditions & facilities, room comfort
Förvånansvärt bra för priset.
Det var ett trevligt hotell, fina rum och sköna sängar. Viss personal var mindre tillmötesgående än andra. Städningen av vårt rum uteblev dock 2 dagar. De som jobbade i restaurangen var underbara och frukostbuffén hade stort och varierande utbud. Rekommenderar dock glutenintoleranta att ta med eget bröd då deras var väldigt torrt.
Stayed 4 nights in Jun 2019

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Plusem była bardzo dobra lokalizacja i świetna obsługa hotelu. Minusem niestety był bardzo mały telewizor w pokoju, z 3 kanałami. Zmechacone poduszeczki i narzuty na łóżko. Uszkodzona suszarka w łazience. Co do śniadania, w niedzielę "wczorajsze" bułki, brak ciemnego pieczywa.
Stayed 2 nights in May 2019

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Pobyt
W cenie 200/noc na pewno nie wart - pokój nie sprzątnięty przed przybyciem (patrz zdjęcia) i bardzo zimny. Całość ratuje klimatyzacja z funkcją grzania. Na plus dobra woda w butelkach i otwieracz w pokoju, oraz śniadania od 7 rano.
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Pawel

Liked: Cleanliness, staff & service