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Zakrzowek Residence

4.0 star property

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Hypo-allergenic bedding, minibar, laptop workspace, soundproofing
Hypo-allergenic bedding, minibar, laptop workspace, soundproofing
Fridge, stovetop, electric kettle, cookware/dishes/utensils
Shower, hair dryer, towels, soap
Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Parking included

Explore the area

Map
Ul. Kobierzynska, 47, Kraków, 30-363
  • ICE Krakow Congress Centre
    ‪3 min drive‬
  • Main Market Square
    ‪6 min drive‬
  • Wawel Castle
    ‪7 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Standard Double Room

  • 2.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Standard Twin Room

  • 2.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Quadruple Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Classic Quadruple Room

  • 2.5 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Zakrzowek Residence

Art Deco hotel connected to the convention centre in Kraków with free parking
Along with a restaurant, this hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Zakrzowek Residence offers 30 air-conditioned accommodations with minibars and complimentary bottles of water. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Televisions come with satellite channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Zakrzowek Residence, you'll be connected to the convention centre and within walking distance of ICE Krakow Congress Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a business centre, 4 meeting rooms and a conference centre
  • 6 minutes by car from Main Market Square and 6 minutes from Oskar Schindler Factory
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 4 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5995 square feet (557 square metres) and includes a conference centre. An area shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 7:30 AM.
Zakrzówek Bistro – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 7:30 AM for a fee: EUR 50 for adults and EUR 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakrzówek Bistro

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (5,995 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: EUR 10 per pet, per stay (maximum EUR 10 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: EUR 10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 50 for adults and from EUR 50 for children
  • Pet fee: EUR 10 per pet, per stay (maximum EUR10 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Zakrzowek Residence offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sympozjum
Hotel Sympozjum Krakow
Sympozjum
Sympozjum Hotel
Sympozjum Krakow
Sympozjum Hotel Krakow

Zakrzowek Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 108 reviews
Rating 8 - Good. 49 out of 108 reviews
Rating 6 - Okay. 24 out of 108 reviews
Rating 4 - Poor. 9 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Stayed 1 night in Apr 2024

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, room comfort
Зручний готель для подорожуючих автомобілем.
Досить великий готель, який станом на березень 2024 року знаходиться в стані ремонту і оновлення. Пропонує власні СПА-процедури. Близкість до дороги А4 у поєднанні із власним паркінгом, який прямо біля дверей готелю, робить його зручним для подорожуючих автомобілем. Номери ще тримають в собі колишній шарм 4-х зіркового рівня. Враховуючи бюджетну ціну, оцвнюю твердо на 4 із 5. .
Stayed 1 night in Mar 2024

6/10 Okay

Bobby

Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Christine, Wigan, Uk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019

2/10 Terrible

Neil T, London, UK

Disliked: Staff & service, property conditions & facilities
Very poor level of facilities
I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel: - The swimming pool is tiny, you can barely do more than sit in it - Pool and spa are unavailable in the morning, and the service was surly - The restaurant has a v limited menu and closes at 9pm - The bar closes at 10pm - Wifi only works on the ground floor, not in the rooms - No tea/coffee making facilities in the room - Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish) Sadly this was a very disappointing experience, the first time this has happened with Expedia.
Stayed 2 nights in Sep 2017

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The rooms need some improvement
It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff
it was a bit far from the centre but very good public transport, the free breakfast was really lovely and realistic prices for suppers - of a very good standard.

8/10 Good

Rach&Andy, Chester, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel.
Stayed here for 2 nights, hotel is clean and comfortable and staff are helpful. Food is not fantastic in the hotel but we were too tired to bother going out so ate there both nights and it was OK. Breakfast buffet was quite good for a buffet. Plenty of it and served for a good long time so you could lie it if you wanted. Minor complaint might sound a bit odd, but at night it was incredibly hot in the hotel room which did mean it was hard to sleep. (And was unexpected since it was -12 outside!) Lastly, there was a bit of a "do" on during our second night which led to some sobbing, shouting and banging in the corridor at about 3am. Minor disturbances really and didnt spoil it for us.

8/10 Good

jacky, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant christmas markets break
Ecellent hotel comfortable and warm (we were there during december very cold outside) Staff very good helpful friendly and polite breakfast good nothing was to much trouble

8/10 Good

Spence, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended budget hotel
Was a little worried about the distance from town but trams a joy to use and 2 minutes from hotel. Staff very helpful and friendly. Breakfast disappointing but as it was free, one could not complain. Overall, excellent value for money and would recommend to anyone

8/10 Good

Mark & Jozefa, Deerfield Beach, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel with decent Spa and Excellent food.
The pool was small, but heated and the water was sparkling clean and wonderful. The hot tub was just OK and several jets were not working. Also, not hot enough. The breakfast buffet was excellent with a wide variety of traditional Polish meats, cheeses, and very good coffee. We ate lunch one day it was unexpectedly excellent as well. On the down side, there is only WiFi in the bar area, but our laptop worked great with a font-desk supplied Ethernet cable which was free. The staff went out of there way to arrange a 4 hour tour of the local salt mine Wieliczka which was a fantastic tour, but a LOT of walking (2+ miles underground). Hint: Take a cab to Krackow as it iis only 10 minutes away and cost about 18 Zloty (or 6 US. Dollars)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good base for seeong the sites & next to tram stop
good for transport connection. Good staff reception very good with maps provided & info too on request for help. Food excellent-try the ice with hot cherries-wow

8/10 Good

Larry, Dallas, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay in Krakow
Nice hotel, but located off the beaten path. There are no restaurants, shops, or immediate scenic areas near the hotel. Hotel staff was both friendly and very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Quite some way out of town (15min tram ride costing about £0.40 or 10min taxi ride costing about £5) a very comfortable and clean hotel with exceptionally helpful staff; all of whom spoke good English. I would recommend to others without hestitation.

8/10 Good

Vinod, Leicester, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but distant
Hotel was very clean and staff extremely friendly/helpful. If vegetarian, very limited choice for breakfast. Limited staff in restaurant at breakfast time. Even though breakfast time is 6.30am to 9.30 am, staff eager to wrap things up by about 8.30 - breakfast varieties on offer definitely reduces as time progresses beyond 8.20 am. Hotel is some 20 minute bus ride from centre of Krakow.

8/10 Good

Melba, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V Nice Hotel
Room was immaculate (if a lttle dated), staff friendly, helpful & spoke good English. Was quite a distance from centre of Krakow unfortunately. Would recommend however.

8/10 Good

Joan, Kildare, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well satisfied with our visit
First impressions are obtained at check-in. Our experience was excellent. We arrived well ahead of normal check-in time, but the lobby staff made us feel welcome, helped us to organise our two days, and had our rooms ready very qhickly. In particular, Joanna on the front desk was outstanding. Overall, we could not fault the staff, and the room certainly exceeded every expectation, considering the rate we obtained from Expedia. We loved Krakow and will certainly return.

8/10 Good

Christine, The Cotswolds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking forward to a return visit
the hotel was out of the town centre but only took 10 mins by tram & they ran very frequently we walked in once took us 50mins including a pit stop for a drink as the weather was beautiful it was a very pleasant walk. Our room was a good size with a nice bathroom. It was nice to have the spa facility. We used the pool and the jacuzzi it was very refreshing after a hot day site seeing. We ate at the hotel once and we were very impressed with the food the service and the price. Krakow is well worth a visit lots going on in the main square, plenty to see and do and it does not break the bank!! Will certainly go back again and take an empty suitcase to do some shopping.