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BIG M Hotel

2.0 star property

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Photo gallery for BIG M Hotel

Aerial view
Lobby
Interior
Balcony
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
38, Jalan Tun Perak, Kuala Lumpur, 50050
  • Kuala Lumpur Tower
    ‪15 min walk‬
  • Berjaya Times Square
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Queen

In-room safe, desk, soundproofing, iron/ironing board

Superior Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen No Window

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen No Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin No Window

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin No Window

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen No Window

In-room safe, desk, soundproofing, iron/ironing board

Superior Queen No Window

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen No Window

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen No Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family

Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

BIG M Hotel

Art Deco hotel in Kuala Lumpur with a 24-hour front desk
A 24-hour front desk, a front desk safe and free Wi-Fi in public areas are available at this smoke-free hotel.
BIG M Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at BIG M Hotel, you're just a quick walk from Petaling Street. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, a lift and a terrace
  • 7 minutes by foot from Petaling Street and a 3-minute drive from Pavilion Kuala Lumpur
As a guest of BIG M Hotel, you'll find a terrace, a front desk safe, and a lift. WiFi is free in public spaces.

This Art Deco Kuala Lumpur hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

BIG M Hotel Kuala Lumpur
BIG M Kuala Lumpur
BIG M Hotel Hotel
BIG M Hotel Kuala Lumpur
BIG M Hotel Hotel Kuala Lumpur

BIG M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in KL.
Excellent place to stay in Kuala Lumpur. Staff were amazing and, the room & beds were excellent. We had a little difficulty regulating the a/c but, it was a minor inconvenience. We loved our stay here.
Stayed 5 nights in Nov 2024

8/10 Good

Cu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Valentin

Stayed 2 nights in May 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Archie, Ottawa, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and helpful. The rooms are a reasonable size. The top floor sitting and eating area is clean and comfortable. The hotel has done a lot to make the limited space in downtown KL welcoming and homelike.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Bad room connected to smoking terrace
The hotel could not find my booking upon arrival. I was a young female traveling alone so I asked to be placed on a high floor for safety. I was placed in a room with a window into the public smoking terrace, where men and workers were constantly stabding directly outside my window and smoking. The walls need to be cleaned badly. Made the room look dirty. Otherwise is decent condition and kind enough staff. The double lock on my door was broken.
Stayed 3 nights in Dec 2018

10/10 Excellent

RihamMohamedSay, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has perfect location and very nice roof. It is in the center and 2 min walking to metro station
Stayed 4 nights in Sep 2018

8/10 Good

BEATRICE L C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent good hotel for business stay.
friendly staff. room size is ok for short stay.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation in the city
Overall is good since it is close to transportation and other attractions. However it's a kind of pricey. Good for tourists though
Stayed 1 night in Aug 2018

10/10 Excellent

Kim, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Close to LRT station, nearby easteries
Close to LRT station, very convenient for transfer to other locations. McD at groundfloor, Burger King and KFC opposite. Convenient to snack when hungry. Simple, clean and basic amenities in room. Electric kettle in room convenient for breakfast and bedtime drink. Good wifi. Cons: poor soundproof, can hear noise from other guests at corridor. Noisy shower head (maybe due to pump at maximum level). Lift a bit slow. Overall very comfortable with good deal. Will stay here again.
Stayed 2 nights in Jun 2018

6/10 Okay

HORIE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ツインルームで予約したのに、最初ダブルルームを案内されました。説明したらツインルームを用意してくれましたが、その部屋は使用済みのシャワーキャップが扉にかかっていたり、トイレットペーパーが切れていたりと清掃済みなのか不安になりました。部屋を変えてもらったり、トイレットペーパーをもらったり、いちいち説明しなければいけないのはちょっと面倒でした。
Stayed 3 nights in Aug 2024

8/10 Good

MAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて便利でした。スタッフがとても親切です。
Stayed 3 nights in Aug 2024

6/10 Okay

ABDESSALEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul problème est l’humidité dans notre première chambre
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパがよく快適で清潔なホテルでした。
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a pleasant experience staying at this hotel. Staying here was one of the highlight of my 3rd trip to KL. It is the best budget hotel I've ever stayed. The room was clean and comfortable, the hot water and the shower was great, we got a hairdryer, an electric kettle, all bath essentials. The staffs were all very friendly and cheerful all the time. And what I love the most was the ROOFTOP!! It's so clean and comfy and there's a lot spaces to chill and have a chat at the reading room. Overall I just can thank enough to the staffs and thankful I came across this hotel which is located next to McDonald's and lots of convenience store and near LRT station, like really near, just a minute walking. Definitely gonna come back here and gonna recommend this hotel to my friends and families.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leistungsverhältnis! Schnelles und einfaches Check-In/-Out. Gute Lage. Nettes Personal.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018