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Banyan Tree Kuala Lumpur

5.0 star property

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Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby sitting area
Banyan Tree Suite | Living area | LED TV
Exterior
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
02 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • KLCC Park
    ‪11 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View | Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 1 King Bed, KL Tower View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 2 Twin Beds

  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Minibar, in-room safe, desk, laptop workspace

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 2 Twin Beds

  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 2 Twin Beds

  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite | Minibar, in-room safe, desk, laptop workspace

Sky Sanctuary Suite

  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite | Minibar, in-room safe, desk, laptop workspace

Banyan Tree Suite

  • 313 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King | Minibar, in-room safe, desk, laptop workspace

Signature Wellbeing Retreat King

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banyan Tree Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a fitness centre and massage/treatment rooms are on-site.
Banyan Tree Kuala Lumpur offers 55 accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Banyan Tree Spa has 4 treatment rooms, including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Kuala Lumpur. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or massages at Banyan Tree Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Pavilion Kuala Lumpur and 11 minutes on foot from KLCC Park
Banyan Tree Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the luxury Banyan Tree Kuala Lumpur. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Horizon Grill – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Vertigo – This rooftop bar only serves light fare. Happy hour is offered. Open daily.
Bake By Banyan Tree – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bake By Banyan Tree
  • Horizon Grill
  • Vertigo

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Banyan Tree Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 307 reviews
Rating 8 - Good. 40 out of 307 reviews
Rating 6 - Okay. 16 out of 307 reviews
Rating 4 - Poor. 4 out of 307 reviews
Rating 2 - Terrible. 4 out of 307 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Siu hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel
Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Stayed 4 nights in Dec 2024

8/10 Good

Vincenzo, Calabasas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chee Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing with friendly and helpful staff. Will definitely be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and best service
Best hotel weve ever stayed at. Exceptional service
Incense and scents choice
Bedroom
Pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Stayed 2 nights in Oct 2024

10/10 Excellent

ubedraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Efstathios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 2nd stay with the Banyan Tree brand and we were equally impressed as the Macao property. Thank you for maintaining the very high standards. We highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

6/10 Okay

Hakam

Liked: Cleanliness, staff & service, amenities
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Stayed 3 nights in Aug 2024

6/10 Okay

Dixon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Do not have the service expected from a luxury hotel. Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay? Lobby dark and warm.

8/10 Good

Hasan

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Antonio, LAND O LAKES

Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

8/10 Good

May lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

POH LANG

Stayed 1 night in May 2024

10/10 Excellent

AMAR

Stayed 1 night in May 2024

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa
Stayed 2 nights in May 2024

10/10 Excellent

Chan Hang Yee Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff service!
Stayed 3 nights in Apr 2024