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Hotel Maya Kuala Lumpur City Center

5.0 star property
VIP Access

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Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Indoor pool, pool loungers
Exterior
Poolside bar
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪6 min walk‬
  • KLCC Park
    ‪9 min walk‬
  • Pavilion Kuala Lumpur
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Room

Heritage Room | Premium bedding, memory-foam beds, in-room safe, desk

Heritage Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Extra beds

Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Maya Kuala Lumpur City Center

Luxury hotel with 2 restaurants and fitness centre
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Change of towels is available on request
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Maya Kuala Lumpur City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Suria KLCC Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Maya Brasserie
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers
  • Airport shuttle service available for a fee
Hotel Maya Kuala Lumpur City Center offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 6 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Maya Kuala Lumpur City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hotel Maya Kuala Lumpur City Center was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Maya Brasserie – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.
La Bodega – This bistro specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Kuala Lumpur City Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Hotel Maya Kuala Lumpur City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Petronas Towers

Very good modern hotel, well located, close 5o Petronas Towers
Stayed 3 nights in Dec 2024

2/10 Terrible

Jianbin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great as it is so close to Twins towers.But is is not clean. The sheet was dirty when we checked in. Also there is a huge hollow open space inside the hotel. The open space is not enclosed, not air conditioned, Birds nestled there. You can see lots birds poo in the open corridor. No body cleaned them. Not healthful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
Room was really spacious with chaise long, bath and shower in room, lobby was big with lots of facilities. Staff helpful and friendly. Great location near Petronas towers
Stayed 1 night in Dec 2024

8/10 Good

Shahridan

Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel could not be more suitable. So many restaurants and shopping close by, many are walkable which is not always the case in Kuala Lumpur. Is 45 to 1.5 hour from airport depending on traffic. Rooms are much nicer than price would indicate. Great value.
Stayed 3 nights in Dec 2024

6/10 Okay

Mathew

Stayed 3 nights in Dec 2024

4/10 Poor

JASWINDER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating reception
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Shaik Khaja

Business traveller
Liked: Cleanliness

Unpleasant experience

in the night two times somebody knocked my door one at 1230 am and another around 0115am. Knocked and press bell. When i called to reception, they said CCTV shows no one. What this means for me, you can guess. But I am not happy they didnt do investigation well enough to conclude the unconcluded one.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except the elevator doors only open for 2 seconds. You have to be ready and jump in fast or they will close. There are 4 elevators, if you wait by the wrong one you’ll miss it. Also no plug ins near the bed.
Stayed 5 nights in Nov 2024

2/10 Terrible

EUMBER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tó much noise
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff especially Allan excellent customer service
Stayed 10 nights in Nov 2024

8/10 Good

SEE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Easy access to city area for shopping and food
Stayed 3 nights in Nov 2024

2/10 Terrible

Attaul

Stayed 3 nights in Aug 2024

10/10 Excellent

XIANPENG

Stayed 2 nights in Oct 2024

6/10 Okay

Heidi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ezazul

Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

May be a 3 star but certainly NOT a 5 star

Stayed 7 nights in Oct 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found wrong with this hotel was that also had no electrical outlets hard to plug phones or other electrical devices
Stayed 2 nights in Oct 2024

8/10 Good

somesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SHARUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 1 night in Oct 2024

8/10 Good

Allen Robert, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, currently being renovated, nice rooms and decent breakfast. But the location is the biggest benefit of this hotel. 5 minute walk to Petronas Towers and KLCC for shopping, dining and access to trains.
Stayed 7 nights in Sep 2024

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