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Mandarin Oriental, Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, cocktail bar
Property grounds
3 bars/lounges, cocktail bar
Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪6 min walk‬
  • Pavilion Kuala Lumpur
    ‪12 min walk‬
  • Kuala Lumpur Tower
    ‪20 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate bathtub and shower, deep-soaking bathtub

Club Room, 1 King Bed, Park View (Executive)

  • Park view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Games room

Executive Room, Park View

  • Park view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (Twin Towers View)

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe City View Room Twin

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room Twin

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe

Royal Suite King Bed

  • Park view
  • 41 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • City view
  • 152 sq m
  • Sleeps 7
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room King

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 2 Single Beds, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Multiple Beds

  • Park view
  • 320 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub

Mandarin, Room, 1 King Bed

  • Park view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Twin Towers Suite King)

  • City view
  • 122 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate bathtub and shower, deep-soaking bathtub

Suite, 2 Bedrooms (Park Suite King)

  • Park view
  • 122 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Park)

  • Park view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

  • Park view
  • 165 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Club Park View Room King

  • Park view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe Park View Room King

  • Park view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Games room

Club Room, 1 King Bed (Twin Towers View)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down duvets, minibar, in-room safe

Twin Towers View Room King

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • City view
  • 130 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • City view
  • 130 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down duvets, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • Park view
  • 122 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Games room

Club Deluxe, Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down duvets, minibar, in-room safe

Deluxe Park View Room Twin

  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate bathtub and shower, deep-soaking bathtub

Room, Connecting Rooms, Park View (King Bed)

  • Park view
  • 122 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • City view
  • 122 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (Twin Towers View)

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1005)
The price is €228
for 1 room
includes taxes & fees
18 May - 19 May
Grand Hyatt Kuala Lumpur

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from Suria KLCC Shopping Centre. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments or aromatherapy at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
MO Bar – On-site cocktail bar. Open daily.
Mandarin Grill – This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lai Po Heen – This restaurant serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1007 reviews
Rating 8 - Good. 162 out of 1007 reviews
Rating 6 - Okay. 38 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Jo

Disliked: Staff & service, property conditions & facilities, room comfort

Needs a full refurbishment

I Love this hotel and have been going for over 20 years, so it is sad to score and write this review so low as have such fond memories ! But the hotel is in desperate need of a full refurbishment and my experience for a 3 day stay wasn’t great. They need to close the hotel like MO Singapore to complete the whole hotel renovations properly. The rooms, restaurants and all areas need a total revamp, with some service and client experience training to get this brand in KL back on track.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Harjeet

Liked: Cleanliness, staff & service
Overall a very conveniently located, modern and elegant hotel. Due to CNY holidays there were a lot more tourists than professionals. And the queues for breakfast very long. Although understandable, they could have predicted this and opened up alternative spaces to have breakfast. The reason for low stars is the unprofessional behaviour shown by the servers and cleaners after breakfast buffet closed. The buffet closes at 10:30am although guests are usually still around for another 30 mins or so like any other hotel. And the staff keep their voices low topping up coffee etc for a few remaining guests. But not the Mandarin Oritenal KL. Unusually, the cleaning crews started to descend at 10:35am and the extremely high pitched talking and clanging of utensils was very odd for a premium property. Many properties end breakfast at the usual time although I have yet to see a hotel where the staff went about talking loudly, removing left over food with pits and pans clinging, and guffawing as well as back slapping each other. Not one day but all three days. Just something that the hotel can easily improve upon by coaching staff. Thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here many times. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

William, Corona Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property next to Petronas Towers. Rooms are spacious and well appointed. Staff are extremely helpful and very pleasant. Buffet breakfast is wonderful.,
Stayed 2 nights in Jan 2025

10/10 Excellent

Stewart

Stayed 6 nights in Jan 2025

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Abdulrahman

Stayed 3 nights in Jan 2025

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staffs.
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Pretty good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shayonee

Stayed 2 nights in Jan 2025

10/10 Excellent

Cleopatra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Yassar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 5 nights in Jan 2025

10/10 Excellent

WEN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location next to the twin towers, walking distance to the shopping malls. The hotel’s facilities are outdated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jon

Stayed 2 nights in Jan 2025

10/10 Excellent

MOHAMMAD FAIZAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Well-Deserved 5 Stars

This was my first stay here and I must say it was pleasant, excellent and far exceed my expectations. Staff was helpful, friendly and welcoming, and service was top-notch. A stone’s throw away from KLCC, very convenient. Thank you for making my stay a memorable one. Will most definitely return to Mandarin Oriental for my future trips to KL.
Stayed 2 nights in Jan 2025

10/10 Excellent

Battulga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some guests smoke in-room even in a non-smoking section.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

8/10 Good

Margaret Mun Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Easy to book.
Stayed 4 nights in Jan 2025

10/10 Excellent

guy

Stayed 2 nights in Dec 2024

10/10 Excellent

ERIC

Stayed 3 nights in Nov 2024