SCAPES Hotel

3.5 star property

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Photo gallery for SCAPES Hotel

Restaurant
Gym
Room
Lobby
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Jalan Jaya Permai, Midhills, Genting Highlands, Pahang, 69000
  • Genting Skyway
    ‪6 min drive‬
  • Genting Highlands Premium Outlets
    ‪8 min drive‬
  • Genting SkyWorlds Theme Park
    ‪22 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪67 min drive‬

Room options

Deluxe Quadruple Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Twin Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Deluxe King Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

SCAPES Hotel

Hotel in Genting Highlands with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and concierge services are on-site.
SCAPES Hotel offers 176 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at SCAPES Hotel, you're just a quick walk from Happy Bee Farm & Insect World. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Lemon 3, a coffee shop that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Happy Bee Farm & Insect World and 8 minutes from Genting Highlands Premium Outlets
SCAPES Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

The business-friendly SCAPES Hotel also features a garden, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Genting Highlands hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lemon 3 – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner.
Poolside Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 45 for adults and MYR 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lemon 3
  • Poolside Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per night
  • Breakage deposit: MYR 300 per day (for stays between 15 December and 31 December)
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A damage deposit of MYR 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 45 for adults and from MYR 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 545883-U

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Scapes Hotel Hotel
Scapes Hotel Genting Highlands
Scapes Hotel Hotel Genting Highlands

SCAPES Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one staff attending to the check-in, it took quite a long time to settle the check-in.
Stayed 1 night in Aug 2024

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and friendly staff
The shower was great the room nice and clean. The front desk was very nice checking in and out. They were nice and gave us a late check out. Only improvement i would suggest is that the bed is a little to firm (not uncomfortable, but not comfortable either)
Stayed 1 night in Aug 2024

8/10 Good

dandadeuá

Liked: Cleanliness
The place is ok. Its away from the main center so there is not a lot to do walking distance. Would be good if you are looking for a scape and disconnect, however they receive a lot of families and groups that make the stay a bit noisy.
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay at SCAPES. Although it is opposite a construction site, our room faced the courtyard so it was very quiet. The hotel is a 10 mins drive from restaurants so not an issue. There are free onsite parking too.
Stayed 1 night in Jan 2023

2/10 Terrible

Sarojini

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room. Once in the room there’s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds there’s nothing in the room. The television did not work, I could not watch the NFL games that were going on. Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience. I do not recommend Expedia keeping this hotel as the option. I’ll not stay here even if I get free room.
Stayed 1 night in Sep 2022

6/10 Okay

AINI

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
Stayed 1 night in Jul 2022

8/10 Good

Annaline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but 20mins drive from Genting
Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Stayed 2 nights in Jun 2022

6/10 Okay

Ivan

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
So so and overpriced
Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available. Room was ok but smelt really bad. Breakfast was decent Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Stayed 1 night in May 2022

6/10 Okay

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property, good spacious design with very friendly staff. Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay here!
Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
Stayed 1 night in Dec 2021

8/10 Good

Kian Kee

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2021

8/10 Good

Mohd Azman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohd Azman
Comfort, clean, breakfast good, service good.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
Stayed 1 night in Dec 2021

6/10 Okay

Yusfazirul b.

Travelled with family
Maybe can add more variety of food during breakfast.
Stayed 2 nights in Dec 2021

10/10 Excellent

NABIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope to make dinner as Buffet cuz surrounding area not many available proper food If this done by your hotel will be a unique job and sure will increase the quality of the hotel
Stayed 1 night in Dec 2021

6/10 Okay

Jîaêr

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Nor Atiqah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 2 nights in Dec 2021

10/10 Excellent

BEH

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the soundproof of hotel room is terrible, even others room water flushing also can be heard through. The carpark is totally a disaster when peak season.
Stayed 1 night in Dec 2021

4/10 Poor

Marianne

Stayed 1 night in Dec 2021

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Azhar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Sherin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Nornatasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023