See all properties

The Ritz-Carlton, Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Lobby
Lobby lounge
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪6 min walk‬
  • Berjaya Times Square
    ‪12 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking

Suite, 3 Bedrooms, Non Smoking | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 3 Bedrooms, Non Smoking

  • 212 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed, Non Smoking

  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

Similar properties

Outdoor pool

JW Marriott Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €111
for 1 room
includes taxes & fees
20 Apr - 21 Apr
JW Marriott Kuala Lumpur

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with a health club
This smoke-free hotel features an outdoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Kuala Lumpur. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Li Yen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or massages at Spa Village
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the proximity to shopping and the overall condition of the property
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Li Yen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Cobalt Room – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
The Patisserie – This delicatessen specialises in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge – This lobby lounge serves lunch and light fare. Open daily.
The Library – This fine-dining restaurant only serves dinner. Open selected days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children
  • Self-parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana, Miami Beach

Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, easy to communicate with
We would like to give our special thanks to Mr Ooi who allowed us to experience one of the best room we’ve ever had the pleasure to stay in, we would like to specially mention the duty managers Soffian, Ying and Shafini, who each helped us enjoy every quality aspect of the hotel during our stay. We have nothing but praise and gratitude for the effort and hospitality shown by all the staff, from the cleaning staff to the kitchen staff and look forward to seeing them again in our next visit.
Stayed 1 night in Dec 2024

6/10 Okay

vandan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is dated, the toilet was dirty when we arrived into our room, very noisy so we couldn’t sleep properly, do not recommend this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jiahao

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely worth it
Incredible
Stayed 3 nights in Dec 2024

10/10 Excellent

Soarg Technologies

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much you can say about this hotel apart from, everything is exceptional so stay if you can.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rizal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

danny

Business traveller
Disliked: Staff & service
For a 5 star property it surely treats you anything but. Sent hotel message request for smoking room, no answer. Ok whatever no biggie. Stayed for one night and it will be my last at this location. Breakfast took forever for waiter to bring coffee upon numerous requests. Also requested luggage assistance from room to lobby and that never came so i brought it myslef. Checkout had a couole people barge in frojt of me with staff serving them and not telling them to get into que! Had great experiences with different RC locations but certainly not Kuala Lumpur.. Danny Phung check in Nov 16.2024
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Akvinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Keiko

Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent team of Bangladeshi workers...
I enjoyed at The Ritz-Carlton Kuala Lumpur, the entire team from Bangladesh was great and amazing. What a professional.
Stayed 4 nights in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service at a incredible price. The hotel needs minor updating.
Stayed 3 nights in Nov 2024

6/10 Okay

Franco, King City

Stayed 6 nights in Sep 2024

10/10 Excellent

Shujaat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 3 nights in Oct 2024

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Vipondeep

Stayed 5 nights in Oct 2024

10/10 Excellent

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2024

4/10 Poor

Sulaiman, DAMMAM

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chee Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greya hotel, a luttle aged.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Staff, service, and Cleanliness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gondze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to KL I always stay at this property, nice hotel, very professional staff and also a stones throw away from the city centre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Briettney

Stayed 1 night in Sep 2024