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AC Hotel by Marriott Kuantan

4.0 star property

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Photo gallery for AC Hotel by Marriott Kuantan

Lounge
Lobby
Outdoor pool, pool umbrellas
In-room safe, desk, blackout curtains, soundproofing
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Jalan Teluk Sisek, Kuantan, Pahang, 25000
  • Kuantan City Mall
    ‪18 min walk‬
  • East Coast Mall
    ‪20 min walk‬
  • Teluk Cempedak Beach
    ‪4 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 Single Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed with Sofa bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

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The price is €107
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includes taxes & fees
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About this property

AC Hotel by Marriott Kuantan

Hotel in Kuantan with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre. Housekeeping is available on request.
AC Hotel by Marriott Kuantan offers 215 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation is furnished with single sofa beds. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at AC Hotel by Marriott Kuantan, you'll be within walking distance of Kuantan City Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at CAFE
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Kuantan City Mall and a few minutes from Gelora Park
AC Hotel by Marriott Kuantan offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11266 square feet (1047 square metres) and includes conference space. The business-friendly AC Hotel by Marriott Kuantan also features multilingual staff, a garden, and concierge services. Self parking is free.

This 4-star Kuantan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
AC Hotel by Marriott Kuantan has a restaurant serving breakfast only.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 for adults and MYR 22 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CAFE

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,266 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Kuantan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 42 for adults and from MYR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

AC Hotel by Marriott Kuantan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 462 reviews
Rating 8 - Good. 217 out of 462 reviews
Rating 6 - Okay. 33 out of 462 reviews
Rating 4 - Poor. 16 out of 462 reviews
Rating 2 - Terrible. 3 out of 462 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through Kuantan
Check in was smooth, rooms were nice and clean. Amenities were good
Stayed 1 night in Dec 2024

8/10 Good

Mel

Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2024

6/10 Okay

Morene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located far from main attractions amd conveniences.
Stayed 2 nights in Sep 2024

8/10 Good

Anthea

Travelled with partner
Liked: Cleanliness, amenities
Everything would have been great except for the lack of and poor communication on the parking validation process. There was no prior communication on the validation process and we were told to simply swipe our credit card to get into the parking lot. At the reception desk, the man said not to worry because upon checking in, we were validated. He said when we check out, we would see that parking would be free as advertised. When we went out for dinner that night, we noticed that our credit card was charged at the parking gate. Upon returning, we talked to the same man and he again said we were already validated so there would be no charge. The next morning when we checked out, we talked to a different person at the reception desk. She explained that we had to get our card validated every time we exited the parking lot. Otherwise, there was an hourly charge and also a service fee assessed at the parking gate. We told her what the man said the night before; she apologized and said there was nothing she could do because he should have explained that we needed to validate again when we told him that we were heading out for dinner after we put away our luggage.
Stayed 1 night in Sep 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Masaaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the business meeting. Every facility was good. It would be nicer if it is closer to downtown but it means location is relatively quiet.
Stayed 1 night in Aug 2024

8/10 Good

Philip Puay Koon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 5 nights in Jun 2024

10/10 Excellent

Lisa Alizah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for weekend.
Great place to stay for the weekend. Friendly staff.. breakfast spread can be improved.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and foodcourt
Room was clean. Bed is very comfortable. The icing on the cake was the foodcourt behind the hotel, which made it more convenient.
Stayed 1 night in Jun 2024

8/10 Good

Sue Ting

Stayed 1 night in Jun 2024

10/10 Excellent

YI WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very well kept together and updated amenities. Family friendly with a great pool, not too big. The hotel itself was a little far from the Malls so it meant it wasn't as busy, but you have to take a taxi/Grab to get there since it's isolated.The staff was very welcoming and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Yu Ching

Stayed 1 night in May 2024

10/10 Excellent

WAN KAM, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at AC Marriott Kuantan from 15/5 to 19/5/24. The front desk staff Jeff n his colleague from Myanmar Who served us when we chked in was friendly & helpful giving us a high floor n nice view room - a good start to our relaxed vacation. The rooms were clean n the bed was comfortable Our best experience was the service of Mr Sagir at the cafe where we had our daily breakfast. Mr Sagir, is an excellent worker who serves with a smile n has initiative. We saw how he was able to multitask getting coffee for guests n clearing used utensils for the guests. An excellent worker that needs to be rewarded n treasured. My wife n I really enjoyed our stay. We like to thank the hotel for making efforts to maintain the standards of The Marriott ‘Good Job’ 👍
Stayed 4 nights in May 2024

10/10 Excellent

Wee Kiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Staff was friendly and accommodating to allow early checked in.
Stayed 2 nights in May 2024

10/10 Excellent

Sern Hui

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. But can improve with more TV channels.
Stayed 1 night in Mar 2024

8/10 Good

Johan

Stayed 1 night in Feb 2024

10/10 Excellent

Raja Ezral Shafril, Ampang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Feb 2024

8/10 Good

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, modern hotel
A recently renovated hotel to a good international standard. The room had comfortable beds. Breakfast had a good choice of items, including freshly cooked eggs, although we were surprised that there was no brown bread or yoghurt.
Stayed 1 night in Feb 2024

8/10 Good

Najwa

Liked: Staff & service, property conditions & facilities
I like staying here for my work trip however my latest stay at AC Hotel is quite disappointing. the toilet had this terrible smell. Smell like cockroaches and the aircond is not functioning well hence it’s very hot inside the room. Other than that, the hotel is very good

10/10 Excellent

Radakrishnan

Stayed 2 nights in Dec 2023

8/10 Good

Sern Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A frequent guest but of late the change of ownership has impacted the personal touch. TV channels has reduced and not family, especially kids, friendly (now only 6 TV channels - no cartoon, movies or chinese channels). Shower as usual, temperature can be ice cool and boiling hot within a min. Needs to step in/out at least 5 times in a min of shower. Breakfast buffer is ok. Not planning to return until the TV and shower improve.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kok choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad Ilham bin Ahmad, Jenjarom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best city hotel in Kuantan
Stayed 1 night in Nov 2023