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4.3 out of 5

"The location and the staff in the Regency Lounge couldn’t do enough for us " More

By a verified traveller on Thu 28 Nov 2019

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Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Kuantan Resort. During your stay, you're just a quick walk from Teluk Cempedak Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Malaysian cuisine with ocean views at Kampung Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Steps from Teluk Cempedak Beach and a 2-minute drive from Taman Teruntum Mini Zoo

Hyatt Regency Kuantan Resort ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Kuantan Resort

Couples (1) Family (2)
5 out of 5
The location and the staff in the Regency Lounge couldn’t do enough for us

Posted by on 28 Nov 2019

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Comment from Hotel Management

14 Jan 2020 by INN

Dear Valued Guest, Thank you for your warmed feedback. We are looking forward to welcome you and your family back to our property. Have a nice day!

5 out of 5
Very friendly staff

Posted by on 16 Aug 2022

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Comment from Hotel Management

25 Aug 2022 by Farhana Nabila

Thanks for staying with us. We appreciate your feedback. Thank you for planning your stay with Hyatt Regency Kuantan Resort. We will welcoming you back to our resort!

3 out of 5

Hyatt, really?

Excellent location and see view but outdated hotel infrastructures (rooms, lobby, restaurants, etc.) which are quite far from Hyatt standard...

Posted by on 13 Jan 2015

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4 out of 5

Sympathisches Strandhotel

Wir verbrachten einen sehr angenehmen Aufenthalt in diesem Hotel. Die Anlage ist zwar, was die Zimmer und die Hoteleinrichtung betrifft nicht mehr ganz auf dem neuesten Stand und langsam wieder renovationswürdig, bietet gleichzeitig aber viele Annehmlichkeiten und sehr freundliches, aufmerksames Personal. Das kulinarische Angebot im sehr schönen, offenen Restaurant im lokalen Stil ist von sehr guter Qualität. Die authentische, malaiische Anlage liegt an einem sehr schönen Strand, ideal zum Erholen, wenn man sich von den vielfältigen Dschungel- und Trekking Angeboten in der fantastischen Natur ein wenig erholen will.

Posted by on 11 Jul 2013

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About the Hyatt Regency Kuantan Resort

Location Telok Chempedak, Kuantan, Pahang 25050

Renovations + Closures

The property is closed between 24 May and 7 June.

Property Features

Hyatt Regency Kuantan Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A nightclub, an arcade/games room, and gift shops/newsstands are also featured at the luxury Hyatt Regency Kuantan Resort. Self parking is free. Smoking is allowed in designated areas at this Kuantan resort.

  • 301 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1979
  • Nightclub
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Kampung Restaurant – Overlooking the ocean, this restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare.

Italian Bistro – Overlooking the ocean and pool, this bistro specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

The Deli – Overlooking the pool, this delicatessen only serves light fare. Open daily.

Coals on the Beach – This beachfront restaurant specialises in local and international cuisine and serves dinner and light fare. Open selected days.

Sampan Bar – This bar is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts, a health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Golfing on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 115.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Kuantan Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

  • Long-term renters welcome
  • Security system
  • UnionPay
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 24 for children
  • Rollaway bed fee: MYR 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kuantan
  • Hyatt Kuantan Regency
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort
  • Hyatt Regency Resort Kuantan
  • Kuantan Hyatt Regency
  • Kuantan Hyatt Resort
  • Kuantan Regency
  • Kuantan Regency Hyatt
  • Regency Kuantan
  • Hyatt Regency Kuantan Hotel Kuantan
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort Resort
  • Hyatt Regency Kuantan Resort Kuantan
  • Hyatt Regency Kuantan Resort Resort Kuantan

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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