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Astana Wing - Riverside Majestic Hotel

4.0 star property

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Photo gallery for Astana Wing - Riverside Majestic Hotel

Outdoor pool
Exterior
Café
Lounge
Superior Twin River View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
Jalan Borneo, Off Jalan Tunku Abdul Rahm, P.O.Box 2928, Kuching, Sarawak, 93756
  • Kuching Waterfront
    ‪8 min walk‬
  • Sarawak General Hospital
    ‪3 min drive‬
  • Vivacity Megamall
    ‪5 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Deluxe Twin Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe King Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Executive Deluxe Twin Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed River View

  • River view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View

  • River view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed River View

  • River view
  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Twin River View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin River View

  • River view
  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior King City View

Minibar, in-room safe, desk, iron/ironing board

Superior King City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin City View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin City View

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King River View

Minibar, in-room safe, desk, iron/ironing board

Superior King River View

  • River view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin Room With River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Room With River View

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe King Room with City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Room with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin City View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin River View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Room with River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Room with River View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Twin River View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin River View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Twin City View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin City View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Deluxe Twin Room With City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Room with City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior King River View

Minibar, in-room safe, desk, iron/ironing board

Superior King River View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Room With River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Room With River View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King City View

Minibar, in-room safe, desk, iron/ironing board

Superior King City View

  • Sleeps 2
  • 1 King Bed

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About this property

Astana Wing - Riverside Majestic Hotel

Hotel with 2 restaurants, a short walk to Kuching Waterfront
This smoke-free hotel features 2 restaurants, a bar/lounge and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Astana Wing - Riverside Majestic Hotel, you're just a quick walk from Kuching Waterfront. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 8 minutes by foot from Kuching Waterfront and a 5-minute drive from Vivacity Megamall
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Astana Wing - Riverside Majestic Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Kuching hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sape – This restaurant serves breakfast, lunch and dinner.
Surf & Chat – On-site café. Open daily.
Suasana On 18 Fine Dining – On-site restaurant. Open daily.
Deli Cafe – On-site café. Open daily.
Sky Lounge – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Deli Cafe
  • Sape
  • Sky Lounge
  • Suasana On 18 Fine Dining
  • Surf & Chat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Rollaway bed fee: MYR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Astana Wing Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic Hotel
Astana Wing Riverside Majestic Kuching
Astana Wing Riverside Majestic
Hotel Astana Wing - Riverside Majestic Hotel Kuching
Kuching Astana Wing - Riverside Majestic Hotel Hotel
Hotel Astana Wing - Riverside Majestic Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic
Astana Wing Riverside Majestic
Astana Wing - Riverside Majestic Hotel Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing - Riverside Majestic Hotel Hotel Kuching

Astana Wing - Riverside Majestic Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 132 reviews
Rating 8 - Good. 46 out of 132 reviews
Rating 6 - Okay. 19 out of 132 reviews
Rating 4 - Poor. 14 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karen Anak

The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.
Stayed 1 night in Dec 2024

6/10 Okay

Poh ching, Kuala Lumpur

Business traveller
Disliked: Property conditions & facilities
Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust. Room housekeeping not well managed.
Stayed 3 nights in Dec 2024

4/10 Poor

Josie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror

The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door. The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
Stayed 5 nights in Nov 2024

6/10 Okay

donald ian george

Liked: Cleanliness, staff & service
Convenient for everything. All walkable.
Stayed 3 nights in Nov 2024

8/10 Good

Sathiabama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Muhyun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Charlie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
Stayed 2 nights in Oct 2024

10/10 Excellent

Iz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Glenn

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in Kuching

Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
Stayed 1 night in Oct 2024

10/10 Excellent

donald ian george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
Stayed 4 nights in Sep 2024

6/10 Okay

S Bin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
Stayed 9 nights in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

8/10 Good

KARTINY BINTI HAJI

Travelled with partner
Liked: Staff & service, amenities
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.
Stayed 5 nights in Jun 2024

8/10 Good

GEOK LIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very good ,,,, except breakfast buffet is disappointed
Stayed 4 nights in Apr 2024

10/10 Excellent

Alvin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here - it’s so central to everything
Stayed 13 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Zon

Location was good
Stayed 3 nights in Feb 2024

10/10 Excellent

nagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Tek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful river view.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

swee lin, singapore

Liked: Staff & service
Disliked: Cleanliness
White Towels are not white so not sure how clean. Bathroom isn’t clean but decent water pressure
Stayed 3 nights in Dec 2023