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Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

3.0 star property

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Photo gallery for Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Front of property
Lobby
Free WiFi, bed sheets
Public bath
Public bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-30-1 Uoyamachi, Kumamoto, Kumamoto, 860-0031
  • Kumamoto-jo Hall
    ‪9 min walk‬
  • Kumamoto City Hall
    ‪19 min walk‬
  • Kumamoto Castle
    ‪2 min drive‬
  • Kumamoto (KMJ)
    ‪54 min drive‬

Room options

View all photos for Run of House for 2 person, Smoking 【Breakfast Included】

Free WiFi, bed sheets

Run of House for 2 person, Smoking 【Breakfast Included】

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run of House for 2 person, Non-Smoking 【Breakfast included】

Room amenity

Run of House for 2 person, Non-Smoking 【Breakfast included】

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Room with Bunk Bed, Non-Smoking

Free WiFi, bed sheets

Room with Bunk Bed, Non-Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bunk Bed and 1 Single Bunk Bed

View all photos for Economy Room, Smoking

Free WiFi, bed sheets

Economy Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Room, Non Smoking

Free WiFi, bed sheets

Economy Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Adjoining Twin Room, Non-Smoking, For 3 or 4 person

Free WiFi, bed sheets

Adjoining Twin Room, Non-Smoking, For 3 or 4 person

  • 26 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Run of House for 2 person, Smoking 【Room Only】

Free WiFi, bed sheets

Run of House for 2 person, Smoking 【Room Only】

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Run of House for 2 person, Non-Smoking 【Room Only】

Free WiFi, bed sheets

Run of House for 2 person, Non-Smoking 【Room Only】

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Twin Room, Non Smoking

Free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room, Smoking

Free WiFi, bed sheets

Economy Twin Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Hotel with a restaurant, near Kitaoka Nature Park
This hotel features a restaurant, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
SUPERHOTEL Lohas Kumamoto Hot Springs offers 249 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 6:30 AM to 9:30 AM. There are hot springs open between 3:00 PM and midnight.
Our customers tell us that they enjoy the overall property condition at SUPERHOTEL Lohas Kumamoto Hot Springs. During your stay, you're just a quick walk from Kumamoto-jo Hall. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs
  • 14 minutes by foot from Kitaoka Nature Park and a 2-minute drive from Kumamoto City Hall
There's a restaurant on site. WiFi is free in public spaces. SUPERHOTEL Lohas Kumamoto Hot Springs offers its guests hot springs. SUPERHOTEL Lohas Kumamoto Hot Springs also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9 AM.
SUPERHOTEL Lohas Kumamoto Hot Springs has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,100 per night)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Public bath open from 6:30 AM - 9:30 AM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests with Room Only plans must book meals in advance.
The public bath is open 6:30-9:30 AM and 3 PM-midnight.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 600 per person
  • Self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

SUPERHOTEL Lohas Kumamoto Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs
SUPERHOTEL Lohas Kumamoto Hot Springs

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 181 out of 474 reviews
Rating 8 - Good. 178 out of 474 reviews
Rating 6 - Okay. 76 out of 474 reviews
Rating 4 - Poor. 30 out of 474 reviews
Rating 2 - Terrible. 9 out of 474 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 9th floor room is pretty big. Very clean. Good for family to stay!
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Quite run down, but is in a quiet area. Good for solo travelers or on a tight budget, I picked it as it was the only thing available last minute. It does the job but APA is bigger and nicer than this
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pillows are filled with packing peanuts. Quite possibly the least comfortable pillow ive even come across. The restaurant is nice!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, but a couple of notes

It’s a nice hotel, but there are a couple of things that they could improve! The location is close to the tram so I had no issues whatsoever. Staff was very nice and helpful and it’s nice not to do a check out (you have a code, no keys). On the first floor there’s an area where you can take some useful stuff like a toothbrush, a bar open at specific times and a restaurant. The restaurant is really high quality and I strongly recommend you try its local cuisine menu! On the second floor you have some rooms and additional services: - coin laundry and water refill station (super useful!) - onsen (wonderful!) - smoking area (unfortunately. The smell was often in the corridor, disgusting! Not what I want after the onsen) I’d change that, the fact that in certain hours there’s nobody at reception and the fact that they give you a ugly pj instead of yukata (come on!)
Stayed 5 nights in Dec 2023

8/10 Good

Ai Ling

Liked: Cleanliness, staff & service, property conditions & facilities

Kumamoto visit 2023

The room is very very small. Is about 15mins walking to Kumamoto Station, or to shopping area downtown, but tram and bus is just outside. Love the open bar from 6pm to 9pm, as well as the free drinks from the vending machine in the morning. The breakfast was acceptable too. Thank for you the wonderful stay. Oh and I heard that 2 of the dryer was not working. So my husband had to wait a while to dry our clothes.
Stayed 3 nights in Apr 2023

10/10 Excellent

Kawanaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感謝

路面電車が近く、街中へ出やすかった。温泉も気持ち良く利用させてもらいました。
Stayed 2 nights in Nov 2021

4/10 Poor

Perry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated and dirty (moldy windows, stained carpet)
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

FANNY S KUEN

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hotel with onsen

Hotel is under renovation. Need to take a tram with a 4 stop ride then arrives city center. One of the hotel facilities have onsen but we don’t have time to enjoy due to arrived late. Also close to lift lobby have pillows for all hotel guests to choose their favorite one. Overall good.
Stayed 1 night in Jan 2020

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
The outside of the hotel is under renovation. The room is too small, not enough space for putting suitcases!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pillow that can choose ourself to have good deep sleep, just the room is not enough big
Stayed 4 nights in Dec 2019

8/10 Good

Yu Ka

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Valentin, Paris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pass key is very handy. Onsen is nice. Hotel is near the bus terminal easy to reach every areas
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts of hotel is great. Many Variety and changed every day. Free both hot and cold drink through vending machine. Parking fee ¥550 per day . Free onsen for guest.
Stayed 3 nights in Nov 2019

10/10 Excellent

SIEW LAN

Stayed 1 night in Nov 2019

10/10 Excellent

Shu On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, comfortable and great for a safe, cost friendly place to stay whilst moving about. Within walking distance to the centre of town and only 2 minutes walk to a tram stop that will take you to all of the attractions
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was enjoyable but we had a twin room which even by Japanese standards was ridiculously small. Very little storage space for clothes and nowhere to put the suitcases. Expensive for what it is.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, clean and comfortable! Bunk bed was ideal for staying with friends. Loved the onsen which is conveniently open all night! Good Japanese buffet breakfast and friendly service too. Location is a little far from city centre but fine if you don’t mind the 15 minute walk.
Stayed 1 night in Sep 2019