Crowne Plaza Kunming City Centre, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Kunming City Centre, an IHG Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Suite, 1 Bedroom (Dining Lounge Access) | Living room | 39-inch LCD TV with satellite channels, TV
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
399 Qingnian Road, Wuhua District, Kunming, Yunnan, 650011
  • Nanping Pedestrian Street
    1 min walk
  • Kunming Hall
    7 min walk
  • Nancheng Mosque
    10 min walk
  • Kunming (KMG-Changshui Intl.)
    24 min drive

Room options

Standard Room, Multiple Beds, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Suite, 1 Bedroom (Lounge Access)

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 King Bed, City View (Lounge Access)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 Single Bunk Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room City View

  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, City View (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom (Dining Lounge Access)

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Suite

  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Crowne Plaza Kunming City Centre, an IHG Hotel

Luxury Kunming hotel in Kunming City Centre with 2 restaurants
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service.
Crowne Plaza Kunming City Centre, an IHG Hotel offers 297 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 39-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Crowne Plaza Kunming City Centre, an IHG Hotel, you're just a quick walk from Nanping Pedestrian Street. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Camellia Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 12 minutes by foot from East Pagoda and a 2-minute drive from West Pagoda
  • Airport shuttle service available for a fee
Crowne Plaza Kunming City Centre, an IHG Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. Business amenities include a business centre, 7 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 396 square feet (36 square metres) and includes a conference centre. The luxury Crowne Plaza Kunming City Centre, an IHG Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Kunming hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Camellia Restaurant – This restaurant specialises in Chinese cuisine. Reservations are required.
Atrium Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Cafe
  • Camellia Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (396 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 20 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Kunming City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
  • Airport shuttle fee: CNY 550 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Kunming City Centre, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel KUNMING CITY CENTRE
Crowne Plaza KUNMING CITY CENTRE
Crowne Plaza Kunming City Centre Hotel
Bank Hotel Kunming
Crowne Plaza Kunming City Centre Hotel Kunming
Crowne Plaza Kunming City Centre
Crowne Plaza Kunming City Centre, an IHG Hotel Hotel
Crowne Plaza Kunming City Centre, an IHG Hotel Kunming
Crowne Plaza Kunming City Centre, an IHG Hotel Hotel Kunming

Crowne Plaza Kunming City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 183 reviews" "
Rating 8 - Good. 68 out of 183 reviews" "
Rating 6 - Okay. 25 out of 183 reviews" "
Rating 4 - Poor. 2 out of 183 reviews" "
Rating 2 - Terrible. 5 out of 183 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel in Downtown Kunming
The hotel has big clean rooms with comfy beds. AC works well and double glazed windows keeps sound out. Close to two metro stations, pedestrian streets, restaurants and bars. The breakfast buffet has a large selection of Western and Asian choices, and is so filing you can skip lunch! Some staff speak some littke English, the rest are happy to use a translation app.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
This was a great hotel to stay at for a number of reasons. First, it is in a very convenient location: it is only a couple of minutes walk of a subway station. Second, the hotel has self-service washers and dryers that you can use for free. Third, the hotel offers both complimentary high tea and a midnight snack of noodles. My room had a great view, and was very clean and modern. Ms. Beta was also super helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Xiaoqing

Business traveller
Liked: Cleanliness, staff & service, room comfort
A great place to relax in kunming
It was a great stay, the place is outdated but the price is good, and it’s in the center of everything, you can find whatever you need. Terrific place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelia

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Qian Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very friendly and professional staff. Clean, big and comfortable room. Plenty of retail and F&B options nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Stayed 2 nights in Apr 2024

10/10 Excellent

Ervina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but very warm room
The room is clean and spacious. 5 mins walk to Naping Pedestrian Street. Lots of nice restaurants and shopping. We book the room with club lounge. Nice lounge but very little or hardly any food. Breakfast only serve at the main dining area not in club lounge. Room very warm even when set at 15 deg C. Technician could not fix the issue and they provided an air cooler. My friends in another room also faced similar issue. For them the air cooler did not help.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundred of hotels across the world, this one stood out to me, excellent in every way, highly recommend, it was an A plus experience

2/10 Terrible

Sein Aung

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst 5 star hotel i have ever check in. After landing from mid night flight . When i check in the hotel. They gave us a room in which the Aircon doesn’t work.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

JOE

Liked: Cleanliness, staff & service
Generally comfort.
Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Family trip to Kunming
Pretty good location and walking distance to stores and shopping streets. Service is great, but rooms dated and restaurant cleanliness could use improvement. Some rooms also had smoke smell, so had to switch rooms.
Stayed 2 nights in Jan 2020

8/10 Good

TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel
Crown Plaza hotel is my first choice hotel.
Stayed 1 night in Jul 2019

6/10 Okay

abu sayem md jannatun

Disliked: Cleanliness, staff & service
not happy
the hotel have a swimming pool but it was closed during our stay, they din't mention it in hotels.com. housekeeping was not good, poor towels. not clean like a real crowne plaza.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Jamie, Taipei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, service, and very clean and neat
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good but outside surround is too noisy to sleep, because they are rebuilding the road
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018