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THE FOREST AKAN TSURUGA RESORT

4.0 star property

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Reception
Reception
Standard Double Room, Non Smoking, Lake View | Lake view
Reception
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
1-6-1 Akanko onsen Akan cho, Kushiro, Hokkaido, 085-0467
  • Akankohan Eco Museum Center
    ‪2 min walk‬
  • Lake Akan
    ‪9 min walk‬
  • Ainu Kotan
    ‪13 min walk‬
  • Kushiro (KUH)
    ‪64 min drive‬

Room options

View all photos for Japanese Style Room, Non Smoking, Lake View

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Twin Bed Room, Lake View, Non Smoking

Japanese Style Twin Bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Bed Room, Lake View, Non Smoking

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Twin Room, Non-Smoking, Town View

In-room safe, desk, free WiFi, bed sheets

Japanese Twin Room, Non-Smoking, Town View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking, Lake View

Superior Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Non Smoking, Lake View

  • 38.5 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Public bath

Akan Yuku no Sato Tsuruga

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (369)
The price is €296
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Akan Yuku no Sato Tsuruga

About this property

THE FOREST AKAN TSURUGA RESORT

Mountain ski retreat with restaurant and free ski shuttles
THE FOREST AKAN TSURUGA RESORT offers a convenient ski shuttle service; those who skip the slopes can take advantage of hot springs and complimentary wireless Internet access.
THE FOREST AKAN TSURUGA RESORT offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.
During your stay at THE FOREST AKAN TSURUGA RESORT, you're just a quick walk from Lake Akan. You'll find features such as free WiFi in public areas, free valet parking and a free ski shuttle.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs and bicycles to rent
  • Steps from Akankohan Eco Museum Center and 9 minutes on foot from Lake Akan
  • Free ski shuttle service
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. THE FOREST AKAN TSURUGA RESORT offers its guests hot springs. A library, a terrace, and a vending machine are also featured at THE FOREST AKAN TSURUGA RESORT. Valet parking is free.

This 4-star Kushiro hotel is smoke free.

THE FOREST AKAN TSURUGA RESORT has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Free valet parking on site
  • Uncovered parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Hot springs
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Forest Akan Tsuruga HANA YU KA
Forest Akan Tsuruga Resort HANA YU KA
Forest Tsuruga HANA YU KA
Forest Tsuruga Resort HANA YU KA
Forest Akan Tsuruga Resort HANAYUUKA
Forest Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA
Forest Tsuruga HANAYUUKA
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Akan Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA Kushiro
Forest Akan Tsuruga HANAYUUKA
Hotel Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Kushiro Forest of Akan Tsuruga Resort HANAYUUKA Hotel
Hotel Forest of Akan Tsuruga Resort HANAYUUKA
Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Of Akan Tsuruga Resort Hanayuuka Kushiro
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANA YU KA
Japan - Hokkaido
Forest Akan Tsuruga Hanayuuka
THE FOREST AKAN TSURUGA RESORT Hotel
THE FOREST AKAN TSURUGA RESORT Kushiro
Forest of Akan Tsuruga Resort HANAYUUKA
THE FOREST AKAN TSURUGA RESORT Hotel Kushiro

THE FOREST AKAN TSURUGA RESORT Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 232 reviews
Rating 8 - Good. 103 out of 232 reviews
Rating 6 - Okay. 25 out of 232 reviews
Rating 4 - Poor. 17 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kitty, Calabasas

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby was under construction and had to enter through a gift shop. Very uninviting and unsafe to walk through. No one could understand English. Buffet average. Would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay at Lake Akan
Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Inbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Best view of Lake Akan & Ainu Culture village
The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.
Stayed 1 night in Sep 2024

10/10 Excellent

HOON CHIAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffets and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Mr Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property right on the lake. Food at both breakfast and dinner was very good. Check-in quick and efficient.
Stayed 2 nights in Jun 2024

8/10 Good

A

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

yeen kiat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room had a fantastic view of the lake. The hotel is located by the lake and to many eateries. Highly recommended.
Stayed 1 night in Jun 2024

8/10 Good

Mee Hong

Travelled with group
Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Laszlo, Piliscsaba

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Akan is an awesome place, and Hanayuuka hotel is a perfect place to stay in it. The lake is literally less than a minute walk from the terrace doors, and so is the cruise ship and motor boat places. The entrance to Kamuy Lumina (a fantastic night show about an ainu legend in the forest) is also very close. There are many dining places and convenience stores nearby, the tourist office is 5 minutes of walk, and the Ainu Village is around 10 minutes of walk. Our rooms very surprisingly big, of course very clean. The place has a playing room for children, laundry room, massage chairs, bike rentals, studio quality photo room, and even a tiny photo museum. I honestly loved our stay here, and want to come back again.
Stayed 2 nights in Sep 2023

8/10 Good

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Great staff. Somewhat dated facility and a rather small onsen.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The room was beautiful. The morning breakfast a must. The evening dining at Bar De Pan in the hotel was very accommodating and delicious. My wife loved the hot spa and message chairs. The town is magical. The Ainu village and shows were fascinating and the people very kind. The Kamuy Lumina (Enchanted Night Walk at Lake Akan) is a must. We took the shuttle from Sapporo and back to Chitose. This was also effortless and a great way to see the countryside. Thank you
Stayed 3 nights in Jun 2023

4/10 Poor

Lim

Disliked: Staff & service
Unfriendly Reception
Not so good reception service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice layout & look & feel of the hotel, friendly & helpful staff, great dinner (the beef was excellent) & great breakfast as well - very goid spread of food, wonderfully central location.
Stayed 1 night in May 2019

4/10 Poor

PC, Canada

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast starts at 6:45. Long line up. Menu does not change.
Stayed 4 nights in Feb 2019

6/10 Okay

Bin

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Staff very helpful. Very pleased with the service. No laundry service and also no coin vending washing machines. Got to take shuttle bus to Tsuruga Wings (Sister Hotel) to use coin laundry machine (also do not have laundry service at Tsuruga Wings)
Stayed 3 nights in Dec 2018

10/10 Excellent

Michelle, Kailua, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful valet staff. Room had beautiful view of the lake. Loved that we had access to onsen at 2 hotels!!
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Out dated, in need of routine maintenance and upkeep. Bathrooms from the 1960’s.
Stayed 2 nights in Aug 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view hotel with excellent services and food
This is an excellent hotel with great services and beautiful Akan Lake view. Our hotel price included buffet breakfast and dinner. Both had a lot of good food. After we ate, we walked along the lake. It was an easy and peaceful walk. The view was so beautiful. We enjoyed the walk very much. The hotel had hot spring. The hotel also provided free shuttle for the guests to go to another hotel for a much larger hot spring facility without any charge. The pier is a minute walk from the hotel. You can take the boat around the lake. It is worth for the time and money. You will see the more beautiful side of the lake. The town is pretty small. This hotel is in the quiet side of the town. Everything is not too far away. There is a bakery next to the hotel. We grabbed some pastries and coffee on the way out. They were very good.
Stayed 1 night in May 2018

10/10 Excellent

Fred, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet and onsen
Nice hotel with comfortable futon beds. The buffet was extremely delicious. The onsen was good. Like the souvenir store at hotel lobby.
Stayed 1 night in Jun 2018

10/10 Excellent

Leo, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great location facing the lake, with delicious buffet breakfast n dinner. Nice onsen too. Not much to do around the area..Other than jungle tracks where u can see deers. Great place for nature lovers
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort overlooking Lake Akan
Hotel staff were very polite and friendly! The onsen at the nearby resort was really good and the buffet dinner was great as well!
Stayed 1 night in Jun 2018