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Dorsett Tsuen Wan, Hong Kong

4.0 star property

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Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, lifeguards on site
Deluxe Triple Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪12 min drive‬
  • Hong Kong Disneyland® Resort
    ‪17 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Quad Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Family Quad Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Superior Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Suite with Sofa Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Greenery Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Greenery Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel connected to the convention centre in Kwai Chung with a 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels. This Kwai Chung hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Dorsett Tsuen Wan, Hong Kong. During your stay, you'll be connected to the convention centre and within walking distance of Nina Towers. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Dorsett Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 5-minute drive from Shing Mun Country Park and 10 minutes from Harbour City
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kwai Chung hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Dorsett Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 27 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 140.8 for adults and from HKD 140.8 for children
  • Self-parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 8:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 1002 reviews
Rating 8 - Good. 428 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it just for the shower
The rain shower was phenomenal almost too much pressure. Separated from the toilet too which is not always commonplace at the price I paid for this room. A little far from west kowloon and central stops but great value if you dont mind making the trip. Fairly close to the park where you can see monkeys though. Beware the monkeys are quite dangerous if you try to interact with them. Just be mindful they are wild animals. But back the hotel. Bed was lovely, pillows were a little soft for me but thats fine because i still slept great. I would book again
Stayed 2 nights in Dec 2024

8/10 Good

Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

soon

Stayed 10 nights in Nov 2024

10/10 Excellent

Daniel, Port Coquitlam

Stayed 6 nights in Nov 2024

8/10 Good

Chao Kai Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and there's a direct bus to the airport. The immediate surroundings of the hotel are not so nice but there are regular shuttle services to well connected malls.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The carpet looked like clean, but my daughter and I were itchy and had some rash around our foot. All of the house keepers were very nice,.I told them our situation, they cleaned our room instantly. They bathroom looked good, but when you had a shower, you will find that the floor of the shower area is little slippy. It obviously showed that the house keepers didn't do the cleaning as a routine or they kipped some rountine cleaning. When I asked some questions to the front desk staff, they were willing to answer me, but without any facial expressions. They looked like robots to answer me. Maybe it's a normal attitude in Hong Kong. I do want to tell them that as a front desk staff, you maybe the first image of Hong Kong. I went to swimming with my daughter, the staff were very nice. I love the environment. I can't imagine that we can have chances to swim in this small hotel. This hotel offered shuttle bus service, it's very convenient. And also, the shuttle bus driver was very nice.
Stayed 7 nights in Oct 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for running a good operation
the shuttle bus are 100% on time.Drivers very polite and patient and kind. i am not into having service in the room. please ask the cleaning ladies to stop asking whenever they see me. Understand they are just being professional but I just dont want to be bothered. But really appreciate them too. oh, btw, 500 rooms (?) of people... may be give us more than 3 washers and dryers... lol.
Stayed 10 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Patrick

Travelled with family
Stayed 4 nights in Nov 2024

8/10 Good

Kat Man

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Nov 2024

8/10 Good

Chin Pang,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is acceptable but more rooms are needed for cleanliness of carpet and toilet
Stayed 7 nights in Nov 2024

8/10 Good

Ansen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and well organized hotel with good room cleaning and polite services. nice shower space. convenient free shuttle bus and schedules.
Stayed 5 nights in Nov 2024

8/10 Good

ZHI WEI

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Yuen Yau Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理方便，環境舒適，應有盡有
Stayed 19 nights in Oct 2024

6/10 Okay

Cesar

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is located by nearby sites. The staff does not speak English but you can use Google translate to work your way around it. The hotel does look old.
Stayed 3 nights in Nov 2024

10/10 Excellent

June

Stayed 18 nights in Oct 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 2 nights in Nov 2024

8/10 Good

Kwok Kuen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Lilian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean and ventilation poor. The a/c was blowing out air all night. The shower box is leaking and wet the floor outside the bathroom. The floor near the entrance of the room is not covered with any flooring but just concrete base. The room is said to have 150 sq ft but it seems not. I would say it is the poorest quality I ever have with expedia.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to Kwai Fong MTR station, only 8 minutes walk to Tai Wo Hou station, only 5 minutes walk to Kwai Chun shopping mall, there are lots of places to shops and restaurants and supermarkets.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeannie

Okay for the money
Location was abit far from shopping even though they had shuttle to the nearest mall but the frequency wasn’t that great, can improve on that. We had a free breakfast for one, but it wasn’t that desirable, so we only ate once. We stayed for 4 nights, Not enough space for clothing and the room was small… ok for Hk!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

chandrawattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great,friendly and helpful staff, breakfast was excellent, I would definitely recommend this hotel .
Stayed 9 nights in Oct 2024

8/10 Good

Pig Wa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so convenient location. Even with shuttle service, it's still a bit hard to travel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tsz Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team members we met were genuinely nice and made an effort to resolve our tiny problem.
Stayed 6 nights in Oct 2024