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Kyoto Garden Palace

3.0 star property

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Photo gallery for Kyoto Garden Palace

Lobby
Breakfast, lunch, dinner served; garden views
Lobby
Property grounds
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
605 Tatsumae-Cho, Shimochojamachi Agaru Karasuma-dori, Kyoto, Kyoto, 602-0912
  • Kyoto Imperial Palace
    ‪3 min walk‬
  • Nijō Castle
    ‪3 min drive‬
  • Nishiki Market
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for Semidouble Room, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Semidouble Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (For 2 person)

Premium bedding, down duvets, pillow-top beds, desk

Run of the House (For 2 person)

  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Single Room, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Single Room, Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Semidouble Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Semidouble Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Double Room, Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (For 1 person)

Premium bedding, down duvets, pillow-top beds, desk

Run of the House (For 1 person)

  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds

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About this property

Kyoto Garden Palace

Hotel with a 24-hour front desk, steps from Goo Shrine
This hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and wedding services are on-site.
Kyoto Garden Palace offers 99 air-conditioned accommodations with complimentary slippers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Kyoto Garden Palace. During your stay, you're just a quick walk from Kyoto Imperial Palace. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Enjoy garden views while dining at ブリランテ
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 8 meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Goo Shrine and 3 minutes on foot from Kyoto Imperial Palace
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. Kyoto Garden Palace also features a vending machine, a hair salon, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kyoto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
ブリランテ – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare.
ラウンジ – Overlooking the garden, this café only serves light fare. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (JPY 1,800 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ブリランテ
  • ラウンジ

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,240 square feet of conference space
  • 8 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2000 per person
  • Secured self-parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Garden Palace
Kyoto Garden Palace Hotel
Kyoto Palace Garden
Garden Palace Hotel Kyoto
Kyoto Garden Palace Hotel
Kyoto Garden Palace Kyoto
Kyoto Garden Palace Hotel Kyoto

Kyoto Garden Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 730 reviews
Rating 8 - Good. 284 out of 730 reviews
Rating 6 - Okay. 72 out of 730 reviews
Rating 4 - Poor. 17 out of 730 reviews
Rating 2 - Terrible. 8 out of 730 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Talia

Disliked: Staff & service
The hotel was big and could appear luxurious but it wasn’t, the rooms were old and musty. Not the best place, it wasn’t horrible. It did its job. I think the worst part was how rude the male staff was there, we seemed to inconvenience them a lot, seemed annoyed and not welcoming at all. No amenities really available. The location is okay, 10 min from a subway station, 3 min from imperial palace but other than that, it was not what we hoped for. We will not return.

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a very nice location. Staff was very friendly and helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Travelled with partner
Liked: Staff & service
The hotel is a 10 minute walk from the subway which was convenient. Check in was quick and the staff were very nice. The room is a bit outdated - you need an actual key to open the door and need to return it to the front desk every day. The smoking room really reeked of smoke even for a smoking room it was not aired out at all and the temperature was way too hot, we had to adjust ourselves and leave for a few hours for it to be tolerable. There is no laundry facility onsite even though Google says otherwise. Not a lot of dining options available in the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in good location
Room and staff were excellent. However there's no lounge area just for sitting in, and no hotel bar that we were aware of.
Stayed 5 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
clean, comfortable room - excellent breakfast
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is an older style wedding venue and conference centre. There is no laundry service, no room service and they only give you one key. If more than one person needs the key you leave it at the front desk and ask for it when you get back. It is an actual key. There is no shuttle bus or local transport bus station outside. The nearest subway station is a 10 minute walk. The nearest bus stop is a 15 minute walk. Walking to Kyoto station is about an hour. If you don't want to walk don't stay here. The area is beautiful. Across from the palace and the side streets have lots to offer. The staff were ok but looked tired like the rest of the place and the corridors have a funny smell. 5 days here was a challenge.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mariangel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It is within walking distance of a train station where you can easily get to the Kyoto station. The hotel is around a nice quiet area, and it is very aesthetically pleasing. The only thing was thay out our room was "non-smoking" but there was still a lingering cigarrette smell, but overall I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

hubert

Liked: Cleanliness, amenities, property conditions & facilities
Good location (for me) away from the tourist hubs, yet convenient access to transport, subway and busses. Functioned well as my base to do side trips and excursions. Don’t miss UJI in the south. Lovely little place, if you love matcha and wonderful restaurants and pastry shops.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jamall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Siddik

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

8/10 Good

Chris, Las Vegas

Liked: Cleanliness, staff & service

8/10 Good

Guoxing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is not good enough, all others are excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in Kyoto located next to a gorgeous park and palace. There's a bus stop a block away and the subway is 10 minutes away. The staff were extremely courteous and helpful despite a minor language barrier. The room was small but clean and well stocked. I would stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Damian

Stayed 3 nights in Jul 2024

4/10 Poor

Carlos, Houston

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Carlos, Houston

Travelled with family
Disliked: Staff & service, amenities
Since the moment we arrived the staff at the counter was really unhelpful! We had two reservations and we asked if it was possible to have the same room but they were denying any change...until we payed extra! They denied breakfast even though I especifically asked for that in Expedia and we had to pay again plus several extras...after traveling the whole day you prefer to pay instead of being denied access to your room, right? At breakfast, if you ask for a simple change you have to pay extra... I understand it's Japan and my Japanese is not the best, but in an international hotel they should have people speaking some English...not in this hotel, sorry. I was excited to be in the same hotel I stayed 11 years ago and celebrate our anniversary but it was my last time there...unless you refund all the extras you asked me to pay. Your call
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the convenience to the station. The cleanliness and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful
Stayed 1 night in May 2024