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Rakurakuan

3.0 star property

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Photo gallery for Rakurakuan

Premium bedding, down duvets, pillow-top beds, in-room safe
Hallway
Bar (on property)
Point of interest
Traditional Twin Room, Non Smoking, Terrace | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Tenshitsukinuke 3-452, Shimogyo-ku, Kyoto, Kyoto, 600-8456
  • Nijō Castle
    ‪3 min drive‬
  • Gion Corner
    ‪4 min drive‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

View all photos for Traditional Twin Room, Non Smoking, Terrace

Traditional Twin Room, Non Smoking, Terrace | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Twin Room, Non Smoking, Terrace

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Signature Twin Room, Non Smoking, Bathtub (Machiya Style)

Signature Twin Room, Non Smoking, Bathtub (Machiya Style) | Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Twin Room, Non Smoking, Bathtub (Machiya Style)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room, Non Smoking, Bathtub

  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Twin Room, Non Smoking, Bathtub

  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin Room, Non Smoking, Bathtub

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Rakurakuan

Hotel in Kyoto, a quick walk to Nishihonganji Temple
This smoke-free hotel features concierge services, laundry facilities and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front desk safe and multilingual staff assistance are on-site.
Rakurakuan offers 7 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Rakurakuan, you're just a quick walk from Nishihonganji Temple. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by foot from Nishihonganji Temple and a 3-minute drive from To-ji Temple
Rakurakuan offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. Rakurakuan also features concierge services, laundry facilities, and a front desk safe.

This 3-star Kyoto hotel is smoke free.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (JPY 1,300 per day)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 1000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 1300 per day
  • Rollaway bed fee: JPY 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakurakuan Hotel Kyoto
Rakurakuan Hotel
Rakurakuan Kyoto
Rakurakuan Hotel
Rakurakuan Kyoto
Rakurakuan Hotel Kyoto

Rakurakuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
The room was clean and big and the staff were courteous. We were just wondering why the television turns on in the middle of the night. We stayed there for 2 nights and the TV just turned on. We did not use the timer.
Stayed 2 nights in Feb 2020

10/10 Excellent

Lanang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the place so much..
Stayed 2 nights in Jan 2020

10/10 Excellent

Shashikiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with zen garden view
Excellent hotel! The bed was small for our size and family. We were 4 of us..
Stayed 5 nights in Dec 2019

10/10 Excellent

Liane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A local gem
I spent three nights at Rakurakuan with a friend in October. We agreed that if we're fortunate enough to return to Kyoto, we will definitely stay there again. The hotel was excellent value for money. It had spacious (by local standards) rooms that were spotless and stylish, comfortable beds, and a great shower. We loved the location on a quiet and atmospheric street. Buses and the subway were nearby and it was an easy walk to the train station and to the historic part of the city. The staff were absolutely wonderful. They were polite, friendly, and very helpful. On our last day we were able to leave our luggage with them all day as we continued exploring the city. They made a wonderful restaurant recommendation that was a local favourite (delicious) and they helped us call a taxi on our last day. I would love to stay here again any time!
Stayed 3 nights in Oct 2019

10/10 Excellent

Len, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room is good and not cramp. Very spacious. The staff are very helpful even to the point of helping my daughter wear her kimono. :) Hotel is one station away from Kyoto station. We recommend this for anyone visiting Kyoto.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a pleasant stay, my family love the hotel. Staffs are helpful and friendly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable stay. Very helpful staff. We really enjoyed our relaxing stay here.
Stayed 3 nights in Nov 2019

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Accomodation not to be missed.
Beautiful, spacious, clean and view of tower. Decor splendid. Everyone was so friendly and helpful. Very big room with plenty of storage, fridge and bathroom spotless with toiletries. Quiet and excellent location with supermarket close by. Walking towards the hotel the streets are full of traditional homes you just can't stop taking photos. This accommodation is faultless you get more space, value for money and tradition compared to big chain hotels.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was great and we enjoyed our 3 nights here. The staff could not have been more helpful. They sorted out an issue with another hotel we couldn’t get to because of the typhoon for which we were really grateful. We were waved off like friends when we left.
Stayed 3 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, small property not too far from the station. Room was massive for Japan hotels, extremely clean and well equipped. Staff were great and very helpful.
Stayed 2 nights in Jun 2019

8/10 Good

Nathan

Liked: Staff & service, room comfort
Great location for local transport options Carpet in room needs replacing and more detail to general cleanliness but comfortable and the staff was very friendly
Stayed 3 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded all Expectations!
Totally unexpected, but this place was amazing! If you judge it by the exterior and location, you would be so misled. Inside the room was spacious, comfortable and simply fabulous. Plus, the next morning, the hosts made us the best breakfast we had on our entire 10 day trip.
Stayed 1 night in Mar 2019

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
A sensational little hotel in the heart of Kyoto. Easy to find and get around from with staff kindly helping us when we asked questions re holidaying. Generous breakfast daily. Clean tidy traditional hotl. Highly recommended for families visiting Kyoto
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy small house converted into a hotel
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice and clean, but lacking
Decent central location, clean, and nice staff, but seriously lacking in attention to detail and experience. Good: - checked us in early and had our bags in our rooms when we came back later - staff are friendly - Central location - beds were comfortable Not so good: - it's "machiya style" design-wise, but cheaply done - there's nowhere to eat breakfast downstairs, so you have to go to the buffet, get the food on a tray, get on the elevator and then somehow open your room door with a tray of food in your arms. Then you have to eat on a tiny table that is only suitable for one person, let alone the four people our reservation was for. Plus there are only two chairs in there anyway. At the very least they should provide a cart to bring your food back to your room. - no rug/carpet so the floor gets dirty quickly - emergency light by the door (probably a legal thing, but still) is always on so it's never really dark - the electrical outlets are on sometimes and off sometimes, so they either have some electrical issue or it's a weird power-saving strategy. Either way, you can't depend on charging devices overnight. Basically it's a good place to sleep, but other than that I can't really justify the price point.
Stayed 1 night in Nov 2018

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks Many Boxes
A newly renovated hotel. Large bedroom, comfortable bed and a relaxing breakfast room service. 5 minutes walk from Gojo subway station, 15 minutes walk from the centre of things such as Nishiki market. Quiet area and very friendly staff. We enjoyed our stay.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing service, short walk to stations and some food and drink options around. Sometimes the language barrier is a little much but google translate really helped.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, courteous staff
Very clean, modern room with beautiful, traditional Japanese art decorating room displayed in alcoves with spot lighting. Like staying in a Japanese art gallery. Fixtures and ac/heat unit seem new and top line. Miss Tomi was extremely courteous and helpful, called us cabs, stored luggage, answered questions. In a quiet neighborhood, a short cab ride from Kyoto station was most economical for our party of 4, about 600yen.
Stayed 1 night in Jun 2018

6/10 Okay

TabbyCat, London

Liked: Staff & service
Disliked: Cleanliness
Good location, very limited service, smoky lobby
The location of the hotel is good. Quite convenient. Staffs gave good recommendations on where to eat. For some reasons, they didn’t clean our room the first day so no clean towels were provided. The second day, they tried to clean the place at 4pm while we’re in the room. We asked them to come back later but they never did. Luckily they gave us some clean towels. The staffs are normally in the staff room but if you don’t ring the bell, you don’t see them around. Although it is supposed to be a non smoking hotel, the lobby is always very smoky. Our room was on the ground floor. The room itself is spacious and comfortable with a nice garden but it can get noisy at night when other guests coming in or going out of the hotel.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Style Kyoto Guesthouse.
Room was new, spacious, comfortable and well finished - looked pleasingly Japanese. The hotel is a little off the beaten track, about 10 min walk to nearest metro station and 25 min brisk walk to central/downtown Kyoto. Hotel didn't have any laundry facilities; though there's a coin launderette about a 5 min walk away.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel off the main path in quiet neighborhood
Hotel is a small nice hotel located away from the busy tourist section of Kyoto. It was a bit hard to find if you are not familiar with Kyoto (and Japan addresses in general), but it looked exactly like the picture so that made it easy. Very clean, roomy, and friendly staff. Great place to stay!
Stayed 3 nights in Nov 2017