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Arenal Roca Lodge

3.0 star property

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Photo gallery for Arenal Roca Lodge

Outdoor pool
Exterior
Superior Bungalow | Premium bedding, free WiFi, bed sheets
Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | Premium bedding, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007
  • Tabacon Hot Springs
    ‪3 min drive‬
  • Los Lagos Hot Springs
    ‪4 min drive‬
  • Arenal Volcano
    ‪12 min drive‬
  • La Fortuna (FON-Arenal)
    ‪20 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | Premium bedding, free WiFi, bed sheets

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

Superior Bungalow | Premium bedding, free WiFi, bed sheets

Superior Bungalow

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, Air conditioning, Mountain View

Deluxe Studio Suite, Air conditioning, Mountain View | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Studio Suite, Air conditioning, Mountain View

  • 6 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, free WiFi, bed sheets

Standard Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

Hotel Arenal Lodge

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, (1001)
The price is €159
for 1 room
includes taxes & fees
11 May - 12 May
Hotel Arenal Lodge

About this property

Arenal Roca Lodge

Hotel with free breakfast, near Tabacon Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and concierge services. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Change of towels is available on request
Arenal Roca Lodge offers 12 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Arenal Roca Lodge, you'll be within walking distance of Titoku Hot Springs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Just a 3-minute drive from Arenal Volcano National Park and a few minutes from Tabacon Hot Springs
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Arenal Roca Lodge also features an outdoor pool and concierge services. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 8:30 AM. The hotel hosts a free manager's reception daily.
Arenal Roca Lodge has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Arenal Roca Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between noon and 3:00 PM
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Arenal Roca Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 6 out of 114 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nasser Farshchian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bathroom service was not complete, there was no space for clothes, there was no variety in breakfast.
Stayed 5 nights in Jan 2025

2/10 Terrible

NISHI

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Arti

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

yacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with nice location. A little bit away from the city center
Stayed 3 nights in Jan 2025

6/10 Okay

Sheikh

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Hanze

Stayed 1 night in Dec 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were clean, nice staff, with the view on the Arenal volcano, 9km from La Fortuna with all the shops and restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Cynthia

Liked: Cleanliness
I chose this hotel for the view, pool & surrounding area. I was disappointed that there wasn’t a closet or anywhere to hang your clothes, not even a hook in the bathroom. This became a huge problem because it poured rain the whole time we were there so our clothes were wet. Also, the day we arrived I went to get pool towels from the office & walked down the hill to the pool only to find it drained & the 4 lounge chairs locked up. Why didn’t the employee tell me that? The employees were all very nice but there seemed to be a lack of communication going on between them. Lastly, if the Lidge does not have at least 4 rooms booked, you cannot eat breakfast there. You have to walk down the hill to their restaurant across the pond. It’s a guessing game each day where you will be eating breakfast.
Stayed 4 nights in Jan 2025

8/10 Good

Dillon

Stayed 2 nights in Jan 2025

6/10 Okay

Marco

Travelled with family
false advertising the hotel does not have a pool
Stayed 1 night in Dec 2024

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The view of the volcano was beautiful. The room is spacious and was very clean. The staff was very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Venkataramana

Travelled with family
Liked: Staff & service
There is no hot water. Toilet flush not working. Front desk is trying to help but no luck after few attempts. Had to shower with cold water.
Stayed 2 nights in Dec 2024

8/10 Good

Arnoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good volcano views (weather permitting).

We had the farthest room from reception and main road and we had no problem with traffic noise. Breakfast room sits around 20 and can get crowded especially since most tours start at the same time. Our stay was short but pleasant.
Stayed 1 night in Dec 2024

4/10 Poor

Qing

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are not clean. The reception boy even owned my $10 US dollars when we paid by cash for the room fee. We spent two nights at there and he never paid back to us. But he said that own me $10 US dollars !
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from each angle and full immersion into nature. Breakfast is delicious and big portions too!
Stayed 4 nights in Dec 2024

10/10 Excellent

Thuy Tien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! The room is large with good view of Arenal volcano. Since it is a bungalow style you can hear insects at night as well as cars driving by. It is an experience. We also love that they have two stray cats near the receptionist area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful week at La Fortuna

We stayed 5 days
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and pleasant staff. Tasty coffee and breakfast. Great 360 view from the hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was very friendly and helpful. Breakfast was delicious and fulfilling. Would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the volcano from our room was incredible!
Stayed 3 nights in Nov 2024

10/10 Excellent

sirisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has the best views of the Arenal Volcano from the room and anywhere from the property. The front desk was very helpful with our check-in and check-out, they also provided us extra blankets in moments time. They also showed us frogs right in the property which you usually see in tours by the guides. It was right in between the thermals for a day pass and La Fortuna which was convenient for food and tours.
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff famtastic view of the Volcano
Stayed 3 nights in Nov 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024