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Hotel Magic Mountain SPA & Conference center

3.5 star property
VIP Access

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Photo gallery for Hotel Magic Mountain SPA & Conference center

Exterior
Junior Suite, Balcony | Balcony view
Body treatments, mud baths, aromatherapy, hot stone massages
Exterior
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Baldi Hot Springs
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • Arenal Volcano
    ‪19 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, Balcony

  • Mountain view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Balcony

  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Magic Mountain SPA & Conference center

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Housekeeping is available on request.
Hotel Magic Mountain SPA & Conference center offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Hotel Magic Mountain SPA & Conference center gets high marks from our customers. During your stay, you'll be within walking distance of Baldi Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Lina's, a family restaurant with garden views
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Thai massages, mud baths or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Baldi Hot Springs and a few minutes from Paradise Hot Springs
  • Airport and local-area shuttle service available for a fee
Hotel Magic Mountain SPA & Conference center offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Magic Mountain SPA & Conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Lina's – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lina's Bar – Overlooking the garden, this sports bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lina's
  • Lina's Bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Magic Mountain SPA & Conference center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. You can get organized all possible activities through the hotel. Quiet, not far away from La Fortuna, plenty of dining options around.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mirna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are professional & friendly The breakfast buffet was delicious Location are very good!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Aide

Stayed 6 nights in Jan 2025

10/10 Excellent

Kourtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is remarkable. The first thing I noticed was how incredibly friendly the staff were to hotel guests. I felt like I was special and valued as a guest from the moment I checked in..to when I left. Smiles, friendly attitudes and genuine, likeable people who stayed at the hotel really made a difference, IMO. Next, the Welcome Drink ticket we received was a first-timer for us and we couldn’t be happier. The server who made us that drink is 10/10! I cannot remember her name, but she was kind, helpful and knew how to make an amazing fruity cocktail. From peaceful, relaxation in the hot tub to comfortable, cozy bedding, you had the perfect slumber combination. And what a treat to open your curtains and have those breathtaking views every single morning. Family, Friends, Solo Traveller visits are all welcome here. You will not regret booking with this property!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

??

Stayed 2 nights in Dec 2024

6/10 Okay

Irwin

Travelled with family
The Staff was friendly and the buffet breakfast was very good, the wifi wasnt great my iphone didnt work well.
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
My family and my sister's family visited Hotel Magic Mountain for 3 days over Christmas. The amenities were good - clean and comfortable rooms though very dimly lit with poor hot water pressure. It rained a lot so we didn't take advantage of the outdoor pool much, but the hot tubs were a lot of fun. The sports bar above the restaurant has a fun outdoor seating area where we had dinner on Christmas Eve - service there was extremely slow - several other patrons were noticeably upset at the delay in getting their food. We would have eaten at the main restaurant, but they were charging $85 per person for Christmas Eve dinner. That may have been worth it if it had been a special dinner, but they were serving a basic buffet. It kind of set a bad tone for the rest of the trip for me because it felt like they were trying to gouge their guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shoham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy in the front desk was super kind and helpful
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Dec 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the Magic Mountain Hotel and encountered several issues during my stay. There were security concerns as someone knocked on our door after 10 PM, and when we called the provided security number, there was no response, leaving us feeling scared. The hotel lacked laundry service, and the front desk staff were not very customer service-oriented. Although breakfast was included, the menu was the same every day, which became monotonous. The hotel provided coupons for pool towels, but no towels were actually available, and they seemed very stingy about distributing them. Additionally, the check-out time was listed as 2 PM on Expedia, but the hotel changed it to 12 PM after booking, which was frustrating.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rajesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very spacious and that’s the only thing that was on the positive side. This is very old property and all the amenities need improvement. All faucets loose. Toilets take forever to flush.
Stayed 2 nights in Dec 2024

6/10 Okay

Shengyuan

Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Harriet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick drives to shopping, ice cream, restaurants, chocoale mfg, hot springs, waterfall hike, ziplines. And served a great breakfast. Couldnt imagine better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and staff is amazing! The property is close by excursions, shops, and restaurants. Definitely would recommend!
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the volcano was amazing. Staff was nice. Good breakfast. Room was nice.
Stayed 1 night in Dec 2024

8/10 Good

Eva

Stayed 4 nights in Dec 2024

8/10 Good

Maday

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele, Victoria

Liked: Property conditions & facilities
We absolutely loved this place, the staff, the location, the amenities! No complaints
Stayed 2 nights in Dec 2024

10/10 Excellent

Genesis Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is 3G rated! Great location, Great security, Great services. The bartender Freddy was very kind and served delicious drinks. I highly recommend when visiting La Fortuna.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tejal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close proximity to town and national park lovely rooms staff were very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024