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Terral Hotel & Spa

3.5 star property

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Photo gallery for Terral Hotel & Spa

32-inch LCD TV with cable channels, TV
Outdoor pool, pool loungers
Exterior
32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pool
  • Bar
  • Breakfast included

Explore the area

Map
San Martin 387, Vicuña, 1760000
  • Plaza de Vicuna
    ‪3 min walk‬
  • Museo Gabriela Mistral
    ‪9 min walk‬
  • Mamalluca Observatory
    ‪15 min drive‬
  • La Serena (LSC-La Florida)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Terral Hotel & Spa

Hotel in Vicuña with 2 hot tubs and free breakfast
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and a meeting room are on-site.
Terral Hotel & Spa offers 31 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Terral Hotel & Spa, you're just a quick walk from Immaculate Conception Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Pataska
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Immaculate Conception Church and Torre Bauer
  • Airport shuttle service available for a fee
Terral Hotel & Spa offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at Terral Hotel & Spa. Free self parking is available.

This 3.5-star Vicuña hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Pataska – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pataska

Things to do

  • 2 hot tubs
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Terral Hotel Vicuña
Terral Hotel
Terral Vicuña
Terral Hotel Vicuna
Terral Vicuna
Terral Hotel Spa
Terral Hotel & Spa Hotel
Terral Hotel & Spa Vicuña
Terral Hotel & Spa Hotel Vicuña

Terral Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
Stayed 3 nights in Jul 2024

8/10 Good

Robyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pilar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Stayed 1 night in Oct 2018

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Bradford, Minneapolis, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and roof top hot tub! Had an enjoyable stay.
Stayed 2 nights in May 2018

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terral hotel and spa is really nice. The staff were very helpful and the rooms were very nice and cclea. In our first room, the heat wasn't working. But the staff was really great and fixed the problem immediately. We changed rooms and everything was great. The jucuzzi was also really nice and the rooftop was amazing.
Stayed 2 nights in May 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the oasis.
We were not expecting to see such a beautiful hotel in this small town. The staff were very friendly and accommodating especially the front desk personnel.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
great hotel rooms and staff, our room was across from the restaurant and stairs, so fairly loud, our kids had a room down the hall that was perfect. Great rooftop bar, book the Jacuzzi when you check in, awesome view of the stars.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EVERYTHING
great staff, great setting, great food, very pretty ambiance, very relaxing, can't say enough about this place.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay
Lovely hotel, clean, friendly staff, awesome rooftop bar w/ spas. Only negative was the North Korean-like internet filter on the otherwise fast Wifi.

10/10 Excellent

Zachary, Chcago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hospitality
Great location, hospitality, and rooftop hot tub

6/10 Okay

ALEX

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge Alfredo

Stayed 4 nights in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Room comfort
Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Stayed 1 night in Jun 2022

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible!
Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Stayed 3 nights in Apr 2022

8/10 Good

Jorge

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Mobiliario en piscina
El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Stayed 2 nights in Mar 2022

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Patricia Inés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Stayed 1 night in Dec 2021

8/10 Good

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Stayed 1 night in Nov 2021