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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

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Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪7 min walk‬
  • Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • The Villages Market Square
    ‪9 min drive‬
  • Leesburg, FL (LEE-Leesburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1008)
The price is €112
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About this property

SureStay Plus Hotel by Best Western The Villages

Hotel with free breakfast, a short walk to Spanish Springs Town Square
Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a garden are on-site. Change of towels is available on request
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
SureStay Plus Hotel by Best Western The Villages's great location gets high marks from our customers. During your stay, you're just a quick walk from Spanish Springs Town Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Spanish Springs Town Square and Spanish Springs Lanes
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 242 out of 463 reviews
Rating 8 - Good. 109 out of 463 reviews
Rating 6 - Okay. 51 out of 463 reviews
Rating 4 - Poor. 29 out of 463 reviews
Rating 2 - Terrible. 32 out of 463 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night only with a pet and was very impressed with the service, cleaness, size of room etc .The only thing was the poor breakfast other than that everything was GREAT . Will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Taria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Clean rooms and property. Friendly staff. Great, safe location.
Stayed 3 nights in Dec 2024

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Nice remodel
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Staff was professional and friendly. Attentive to our needs
Stayed 2 nights in Dec 2024

2/10 Terrible

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We both love it here.
Stayed 4 nights in Dec 2024

8/10 Good

Carlous

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surestay
Everything was good but had random people knocking on my door at 145 am and 315 am weird.
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary, Mount Horeb

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I had to stay for two weeks while floors in house were being replaced. They knew my two Chihuahuas names and gave them treats every day.
Stayed 6 nights in Nov 2024

10/10 Excellent

bora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good!
Perfect location, just next to Spanish Springs town square. Room is big and comfortable, clean and not so dated. Very good hotel overall.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for a hotel near The Villages
Nice hotel at The Villages at a very reasonable price. The breakfast buffet was fine, but very limited seating. Nothing fancy about the hotel, but it worked well for our overnight stay.
Stayed 1 night in Dec 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at the best western
The hotel was gross and crack heads were there. We had to switch hotels to the holiday in express next store. Luckily the owners were the same and it was much better. We were very happy with the holiday inn. We cancels the best western after the first night and stayed at the holiday inn express the rest of the nights.
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Items stolen from room by staff--Beware
Medications were stolen from our room. All they got out of stealing them was antibiotics, jokes on them, but the staff cannot be trusted. Ants in the bathroom and in the window seals. We took a blacklight in the restroom and urine was all over the walls beside and behind the toilet. Vanity sink did not drain properly. Bed was lumpy and hurt our backs. Upsides: Location was great, cost effective, balcony was nice/secluded feeling. Plenty of parking and the area was quiet. Overall: Will not stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can walk to Spanish Springs TownCenter. Great music n restaurants. Dancing at Town Center
Stayed 1 night in Nov 2024

10/10 Excellent

Marty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice gentleman that check us in gave us advise to go to the square and listen to the music. It was fabulous! Dining was fabulous in the square. Our room at 313 was wonderful. Much quieter than the first night where we could hear the neighbors breathing. We would recommend this hotel and plan to come back and bring family.
Stayed 1 night in Nov 2024

10/10 Excellent

Tianna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Nora

Travelled with family
There were small ants in bathtub and sink.
Stayed 1 night in Nov 2024

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at great price
Very clean and comfortable beds plus pet friendly! Will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

carol

Clean
Stayed 1 night in Nov 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place
Stayed 3 nights in Nov 2024

4/10 Poor

Nyla

Liked: Property conditions & facilities, room comfort
Not worth the money
I can't believe this hotel has such great reviews. This is only the second negative review I have ever left but this hotel cost $150. The volume did not work on the TV control. There was no shower gel in the bathroom. The phone did not work so I couldn't call them and tell them I had to walk down there and the last straw was the German roaches crawling around on the night table
Stayed 1 night in Nov 2024

6/10 Okay

Ellyn

Disliked: Property conditions & facilities, room comfort
The outside looks better than the inside!
This place is gorgeous and well positioned to Spanish Springs. But the beds are not very comfortable and there were maintenance problems. Our sink was very plugged up and there were ants in the bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious, well layed out and the balcony is a bonus.
Stayed 1 night in Nov 2024