First off, we were excited to stay at this property. Proximity to the beach is amazing. PCH has plenty to offer. Trolley line is extremely close to the hotel. The roof top has a nice view of the ocean.
The room on the other hand was a huge disappointment. The room was on the 1st floor which had a huge amount of street noise. There is no insulation in the walls so we can hear everything our neighbors were saying at night. The room stated there was a white noise machine which we couldn't find. The room smelled damp. The vent in the bathroom turns on but feeling the vent, you can tell it is barely working. When we got into the hotel, the bathroom smelled like it was recently used and continued to stay like that even with the vent turned on.
Other small details such as purchase UPC stickers showcased on the planters, and the art in the public hall being hung with the artist name upside down. Obviously this is not a hotel that pays attention to detail.
I am not sure what the other rooms are like, the ones that have their own balconies seem much better. However, I suggest anyone staying here makes sure they will not be staying on the 1st floor which is below street level.