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Custom Touch Village-Sulphur

2.5 star property

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Photo gallery for Custom Touch Village-Sulphur

Standard Double Room, 2 Double Beds | Individually furnished, bed sheets
Exterior
32-inch flat-screen TV with satellite channels, TV
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1207 Ravia Rd, Sulphur, LA, 70665
  • West Cal Arena and Events Center
    ‪6 min drive‬
  • Golden Nugget
    ‪13 min drive‬
  • Lauberge Casino Lake Charles
    ‪14 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪23 min drive‬

Room options

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Exterior

WoodSpring Suites Sulphur - Lake Charles

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (247)
The price is €106
for 1 room
includes taxes & fees
9 Apr - 10 Apr
WoodSpring Suites Sulphur - Lake Charles

About this property

Custom Touch Village-Sulphur

Motel with free parking, near West Cal Arena and Events Center
Laundry facilities, a TV in a common area and free self-parking are available at this motel. Weekly housekeeping is available.
Custom Touch Village-Sulphur offers 233 accommodations with coffee/tea makers. Each accommodation is individually furnished. Full-sized fridge/freezers and microwaves are provided.

Bathrooms include a shower. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at Custom Touch Village-Sulphur, you'll be close to West Cal Arena and Events Center. Features include free self-parking and laundry facilities.
  • Free self-parking
  • Amenities include laundry facilities and TV in a common area
  • 6 minutes by car from West Cal Arena and Events Center and 12 minutes from Horseshoe Lake Charles Casino
  • Pets welcome for a fee (restrictions apply)
As a guest of Custom Touch Village-Sulphur, you'll find laundry facilities and a television in common area. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Sulphur motel.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 200.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Custom Touch Village Sulphur
Custom Touch Village-Sulphur Motel
Custom Touch Village-Sulphur Sulphur
Custom Touch Village-Sulphur Motel Sulphur

Custom Touch Village-Sulphur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff and very helpful. Room was clean but they only come to clean once a week to clean again and there is no trash cans or cleaning tools so garbage piles up and room gets dirty on top of being well over priced for the services you get.
Stayed 4 nights in Aug 2021

10/10 Excellent

Claudia, Elmont

Stayed 2 nights in Aug 2021

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Susannae

Stayed 1 night in Jun 2021

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Nicole, Morgan City

Stayed 2 nights in Aug 2021

2/10 Terrible

Tamare

Stayed 2 nights in Aug 2021

4/10 Poor

Timothy

Stayed 2 nights in Aug 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small and very Spartan
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked that it was quiet and not to far away from holly beach. It was decently priced, the only thing was the parking is small.
Stayed 2 nights in Jul 2021

10/10 Excellent

Robert

Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Lynette

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I BOOKED
Stayed 1 night in Jul 2021

2/10 Terrible

Jawainez

Stayed 3 nights in Jun 2021

8/10 Good

Bryan

Stayed 1 night in Jun 2021

10/10 Excellent

Tobie

Stayed 3 nights in Jun 2021

8/10 Good

JUBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2021

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Mold. No battery in smoke detector. Overcrowded parking. Lack of security in doors.
Stayed 1 night in Jun 2021

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away for you health and safety!
Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.
Batter slot open with no battery in smoke detector
This is an accumulation of at least 2 weeks of dirt. I stayed 2 nights.
Mold on basbeboard behind toilet and bubbles in sheetrock.
Mold on bathroom ceiling
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.
Stayed 1 night in Jun 2021

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business starting but a pleasant stay...
Stayed 1 night in Jun 2021