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Qelqatani Hotel

3.0 star property
VIP Access

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Serves breakfast, lunch and dinner
Courtyard
Standard Twin Room, 2 Double Beds | View from room
Reception
Serves breakfast, lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Jr Tarapaca 355, Puno, PUNO, 21001
  • Puno Plaza de Armas
    ‪4 min walk‬
  • Puno Central Market
    ‪4 min walk‬
  • Puno Port
    ‪20 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Triple Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

View from room

Standard Double Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Single Room Standard

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

Qelqatani Hotel

Family-friendly hotel with free breakfast and free valet parking
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
Qelqatani Hotel offers 42 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels and first-run films. Bathrooms include a rainfall showerhead, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Qelqatani Hotel, you're just a quick walk from Pine Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Kayra Pajcha
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Pine Park and San Juan Church
  • Airport, train station pick-up and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the family-friendly Qelqatani Hotel. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 3-star Puno hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Kayra Pajcha – This bar specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kayra Pajcha

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (1,292 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Qelqatani Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 70.00 per night.
  • Cots (infant beds) are available for PEN 70.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 66.00 per person (return)
  • Airport shuttle fee per child: PEN 66.00 (return), (from 3 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PEN 70.00 per night
  • Rollaway bed fee: PEN 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Qelqatani Hotel offers transfers from the ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20321945083

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Qelqatani
Qelqatani
Qelqatani Hotel
Qelqatani Hotel Puno
Qelqatani Puno
Qelqatani Hotel Puno
Qelqatani Hotel Hotel
Qelqatani Hotel Hotel Puno

Qelqatani Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 374 reviews
Rating 8 - Good. 176 out of 374 reviews
Rating 6 - Okay. 41 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 2 out of 374 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roni

Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and safe. Friendly, helpful staff. Close to Plaza Mayor and main pedestrian shopping and dining. All the tours pick-up at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. It is about a 5-minute walk to Plaza De Armas. The heater works very well, and I love it. The bathtub /shower needs some updating. The caulking is coming off and needs some cleaning on the edges. Overall, it was an excellent hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

ChristyandJoshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, excellent location.
My parents had a room where the shower did not get too hot, and overall I felt the rooms were slightly cold, even with the heater on (this was in the winter), but overall this was a very comfortable stay. The location in Puno was also very convenient, within steps of the main plaza and the shopping street. It was also a short walk to the train station and the edge of the water.
Stayed 3 nights in Jul 2024

8/10 Good

Ummulkiram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the staff were very friendly and helpful in organizing trasnportation and storing luggage.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Helpful staff. Ideal location.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful . Room was just right for us.
Stayed 2 nights in May 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful service, convenient location. The bed in my room was very uncomfortable and there was a lot of street noise, but I asked to switch rooms for the second night and though the room was smaller it was much quieter and the bed was very comfortable. Basic furniture and breakfast, motion-sensitive lights didn’t always work, but worth the very reasonable price.
Stayed 2 nights in Apr 2024

8/10 Good

Natalia

Travelled with group
Liked: Staff & service
Nice location
The hotel was OK, a bit outdated. Front desk staff was amazing. Breakfast was one of the worst I've ever seen. But the kitchen staff was very friendly. Location is very good - a minute to the main plaza.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good unlimited breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bn
Stayed 2 nights in Feb 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Moying

Stayed 2 nights in Oct 2022

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet breakfast. Comfortable yet very dark room (overlooking a wall), a bit cold. Excellent service
Stayed 3 nights in Aug 2022

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitable
The room was nice and clean and the staff was awesome and very friendly. They opened up the bar just for us so we could have a beer. The location was good for the Plaza de Armas and Parque Pino along with stores and restaurants nearby. We were able to walk to the harbor and enjoy the local sights. It was a very nice stay!
Stayed 2 nights in Oct 2021

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything.
The service was impeccable; when we arrived, we were able to order room service and have it brought promptly. The room was quite a bit older but it was in a perfect location. It was a great place to stay for a one night visit to Puno. The staff were super friendly and accommodating.
Stayed 1 night in Jun 2021

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Puno
Great hotel to check out Puno from. Room was clean and comfortable. Breakfast was adequate, but not amazing. Secure parking is a plus. Good room for the price.
Stayed 1 night in Mar 2020

8/10 Good

YJ, Atlanta GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an old building, but overall is was quite good. Staff very helpful.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in good location; room is clean and beds are fine. Water could be a bit warmer in shower.
Stayed 1 night in May 2019

8/10 Good

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ben, Lima, Peru / Oklahoma, USA / Lanzhou, China

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one day (24 hour) stay! I can't think of anything to complain about regarding the property or room itself. I was a little annoyed that I had to pay extra for two of my three kids (they enforced a strict one person per bed rule), but it was still worth it since I had booked a great price well in advance.
Stayed 1 night in Feb 2019

8/10 Good

Jem, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it’s very good. Excellent location, free printer and computer available to use and oxygen for the altitude, good breakfast and really helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Jem

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to centre. Clean and decent sized bathroom.
Stayed 1 night in Jan 2019