Martha was great and very quick to answer questions. She’s thought of everything from gluten free snacks, sugar free candy, honey sticks for your tea, soda, and bottled water, to bed side book lights, toothbrushes, and individually wrapped Q-tips. Part of the fun was looking through all the goodies in the kitchenette. The suite was inviting, cozy, and immaculate. The bed was very comfortable. We will definitely be back!