Hotel with free breakfast, a short walk to Dutch Wonderland
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Dutch Wonderland. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
Free buffet breakfast served daily
Free WiFi
Free self-parking, extended parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Guests have great things to say about the breakfast and the clean guestrooms
Within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster
Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.
This Lancaster hotel is smoke free.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Arcade/game room
Gym
Indoor pool
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Pool hoist on site
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
55-inch smart TV with premium satellite channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster
Tru by Hilton Lancaster East Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is convenient to all the shopping, dining and shows on the east side eof Lancaster. The rooms are on the small side, and expensive, but we needed a dog friendly hotel so we went with Tru.
Laura
Stayed 4 nights in Nov 2024
6/10 Okay
Charles
21 Dec 2024
Disliked: Staff & service
Pictures on line were deceiving. Room much smaller than it appeared. Breakfast not kept up very well. Ran out of coffee cups. Not a very good area for walking dogs. Hotel was clean. Saw some burned out light bulbs.
The hotel was nice, but didn’t realize the breakfast area and the game area was in the lobby with the check in desk. My room bathroom floor was dirty with hair on it. My bed had hair on the sherts and one pillow case was on inside out. I think the cleaning person didn't do a great job.
Kim
Stayed 1 night in Dec 2024
10/10 Excellent
Pamela
Travelled with partner, Travelled with group
17 Dec 2024
Everything has been great, Tyler checked us in and he was very friendly.
Recently stayed at Tru - a Hilton property. My husband and I are diamond members but I did not use those perks or credentials on this trip. The last Hilton we stayed at ALSO Had the issue of having no top sheet on the bed. during the night if you get too warm, you have to kick off all the covers and have no sheet ! : ( Not sure If this is the latest design trend or just a cost cutting move, but from here out, Will be calling before we make reservations to find out if the beds have full sets of sheets on them.! NOT COMFORTABLE!!!
: (
Also, The Lancaster Tru hotel could benefit from room darkening shades or curtains.. the pull down shade allows all light to pass into the room : (
Other than these 2 items, The hotel was clean, comfortable and the staff was lovely.
The property was very presentable. It was clean and the staff was extremely helpful and friendly.
Joyce
Stayed 1 night in Nov 2024
6/10 Okay
Claudine
Travelled with family
1 Dec 2024
Liked: Amenities
Disliked: Staff & service
Staff are front desk did not dress professionally ; made it difficult to determine if they were guess our employees. Tv and heating system did work so well. Hard to shut off heating system after it makes clunking noise after a free hours of operation. Bare minimum hotel, no drawers but shelves to put your clothes; no lamp for desk to work on.