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Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property

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Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Exterior
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Topgolf
    ‪6 min drive‬
  • Park Road Park
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (2 Queen Beds)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1005)
The price is €104
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Charlotte/Arrowood

About this property

Candlewood Suites Charlotte - Arrowood by IHG

Hotel with free parking, in the vicinity of Carowinds Theme Park
A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Charlotte - Arrowood by IHG, you'll be close to Carowinds Theme Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 7 minutes by car from Carolina Place and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee
Candlewood Suites Charlotte - Arrowood by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 259 reviews
Rating 8 - Good. 76 out of 259 reviews
Rating 6 - Okay. 46 out of 259 reviews
Rating 4 - Poor. 21 out of 259 reviews
Rating 2 - Terrible. 22 out of 259 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff where amazing and vary helpful the place for the most part was clean only complaints i have was the floors could have been mopped and swept better and the one bedroom suit could use a fan in the actual room instead of the living room only and last but not least they should upgrade the old tv out for roku or smart tv that way people could just use they're account and stream of the tv instead of hotel paying for cable but ill definitely use this hotel when ever i visit Charlotte north carolina again
Stayed 5 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Winston

Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The man who checked us in was so welcoming helpful and nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Everyone was friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Jannet

Liked: Cleanliness, property conditions & facilities
Housekeeping attitudes were not acceptable
Stayed 1 night in Sep 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brandy

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Horrible staff!!!
The staff made the stay horrific. They follwed and stayed in our business the whole week we were there. It made us feel unwelcome and highly uncomfortable. They made us feel out of place. And we paid almost 800.00 for seven days!!!!
Stayed 7 nights in Aug 2024

6/10 Okay

Arnika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our stay was good but the room wasn’t as clean as we expected.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tiara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very disappointed with this hotel it was dirty and had bugs something kept biting me and has me still itching. i wish i didn’t pay to stay here . i wouldn’t recommend going to this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Sierra, kannapolis

Stayed 1 night in Aug 2024

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sierra, kannapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Jul 2024

6/10 Okay

eric

Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jun 2024

8/10 Good

Brian

Disliked: Cleanliness
Stayed 3 nights in Apr 2024

4/10 Poor

SABREEN

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Cleanliness
So the employees were great. Friendly helpful. Trash cans by elevators overflowing bags sitting on top of cans. Smelled like people smoking pot outside doors. Place kinda run down. Entry door by elevator broken.
Stayed 1 night in Apr 2024

2/10 Terrible

Abigail

Travelled with family
The hotel, rooms and elevator smells like weed. The room floor was dirty and furniture dusty and smells like mildew. The room did not have its own fan, ac unit or a vent for air or heat.
Stayed 2 nights in Mar 2024