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View all photos for Deluxe Duplex

Deluxe Duplex | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Duplex

  • 26.4 sq m
  • Sleeps 2
  • 1 Double Bed

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House (Suite) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

House (Suite)

  • 120 sq m
  • Sleeps 3
  • 1 Double Bed

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Deluxe Double Room, 1 Double Bed (Grand Deluxe) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 1 Double Bed (Grand Deluxe)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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Villa (Suite) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa (Suite)

  • 300 sq m
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hacienda de San Rafael by ALUZ Collection

Hotel in Las Cabezas de San Juan with free breakfast and nightclub
A restaurant, a nightclub and a bar/lounge are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Other amenities include a poolside bar, massage/treatment rooms and a seasonal outdoor pool.
Hacienda de San Rafael by ALUZ Collection offers 14 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Business-friendly amenities include desks, safes and telephones. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hacienda de San Rafael by ALUZ Collection, you'll be close to Santa Angela de la Cruz Convent. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 30.9 miles (49.7 km) from Circuit of Jerez Racetrack and 5.5 miles (8.9 km) from Santa Angela de la Cruz Convent
  • Free train station pick-up shuttle service
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A seasonal outdoor pool, a nightclub, and a library are also featured at the business-friendly Hacienda de San Rafael by ALUZ Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Las Cabezas de San Juan hotel is smoke free.

Guests are served a free continental breakfast daily.
Hacienda de San Rafael by ALUZ Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 15 November and 15 March.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda San Rafael
Hacienda San Rafael Hotel
Hacienda San Rafael Hotel Las Cabezas de San Juan
Hacienda San Rafael Las Cabezas de San Juan
Hacienda de San Rafael
Hacienda de San Rafael by ALUZ Collection Hotel

Hacienda de San Rafael by ALUZ Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I could have stayed longer. This is exactly the kind of hotel I imagined staying at for a Spanish holiday. Even though it is out of the city a bit, it is so relaxing and so personalized that we loved every second of the stay. Plus waking up to that amazing breakfast spread and flower atrium just can’t be beat. Thank you for the stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Everybody so friendly and helpful. Very comfortable, relaxing and great food/setting.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

6/10 Okay

Pogo, Washington, DC

Travelled with family
A lovely rustic hotel in beautiful countryside. Found it too pricey for the level of amenities and service it offers. They really shouldn’t charge extra for cheese and fruit for breakfast. The dinner with a set menu is tasty but way too expensive. You can eat well at fine restaurants in Seville or Granada for much less.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Place To Go On Vacation
It was the literal best hotel stay either of us have ever had. They are amazing - everything from the food to the hotel to the staff was incredible.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lynn, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful furnishings, quiet location, excellent lunch and dinner.
Stayed 1 night in Nov 2018

10/10 Excellent

Pete, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place if you’re looking for a quiet, smallish hotel to relax at with a fantastic on-site restaurant for dinner. Easy to do a day trip to Jerez from here too.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hotel
beautiful hotel, stunning location and the kindest staff who went above and beyond
Stayed 3 nights in Oct 2018

10/10 Excellent

Sara, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countryside Bliss
We spent blissful moment in time here- the quiet, the rolling countryside, the casitas, the amazing food and fabulous over the top good service. It could not have been better!!! From the moment you arrive you feel so totally welcome and until the second you say goodbye- it's like your a long lost cousin. Just the best!

10/10 Excellent

Rupert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda de San Rafael great rustic boutique hotel
We stayed at Hacienda de San Rafael for two nights in May. Unfortunately the weather wasn't good enough to relax and enjoy their wonderful looking pools. But the staff were very friendly and helpful and on hand to suggest alternative activities for rainy days. We had dinner both nights at the hotel, you can pick from the menu or select the set 3 course menu with wine for 55eur. We went for this option and we were not disappointed. It was delicious seasonal food with good wine pairings. Looking forward to returning in better weather!

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPECIAL PLACE
Overall, this is a lovely, relaxing, memorable place to stay. Great vibe, garden, pools, sense of Spain. Less important are the slight down-sides of ... inconvenient access to the main gate of the estate if arriving from the south (get instructions) ... lack of nearby places to eat, if you elect not to partake of their 55 euro per head dinner each night (although great tapas exists in Jerez and Utrera, both 40 minutes away by car) ... breakfast is ordinary.

10/10 Excellent

kim, Berks UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hacienda
We have just come back from a three day relaxing break in what was a hidden gem of a hotel. The staff were very attentive, polite and friendly, the food was superb, fresh and tasty, our room was just beautiful with its own lounge, utility area, separate toilet and large bathroom, with a reasonable sized pool which was shared between three other cottages, we also had our own outside lounge area with plenty of towels available and sun loungers, drinks were offered regularly with the staff always checking if we required anything else.

6/10 Okay

Teacher, Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
I had high expectations and was let down
My thought is that for this kind of money, it should have been more special. When we arrived, no one was around and we had to wait to check in after a long drive. When we wanted a bucket of ice and cork screw, we had to wait to even let them know what we wanted as staff was on the phone helping another guest. To be fair, once she was done, we got our needs met. There were few guests. The interaction with the staff was uncomfortable which was a downer. We felt that there was too much pressure to eat dinner at the hotel. We were asked several times and said no again and again. We are not the bed and breakfast type so that may have been part of the issue.

8/10 Good

punter133, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis; luxury in the middle of nowhere
Location is quite remote and a car essential. Sat nav essential tho not easy to set for this location. Lovely rural setting with good size pool, but at this price we would have expected breakfast with no 'extra' charges, eg for eggs and tea/coffee on tap (or a kettle with biscuits in the room?). There is no TV and no phone (turning them on is always voluntary!) so for the ipadless you are cut off. Staff were delightful, helpful and friendly. Dinner delicious but only as set price menu including wine, so not very flexible and no good for dieters!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September get away
Welcome very good, staff very helpful with information about locations to visit, maps and restaurants to eat at. Attentive during the day to our needs. The problem came when we wanted to eat at the hotel, 9pm is far to late for most people as it would be well past that when the food came to the table. We were not really sure if this was for the cooks benefit or as we kept being told, the Spanish ate at this time. We and most of the guests were not Spanish and we were not the only ones to think it was an unreasonable time to eat. We had salade, the only thing we could eat, at 7.30 and 8pm. This put us at a disadvantage as we ate alone and felt isolated. Most people are back at the hotel by 6.30 as the temperatures are high during the day and so they come back to rest. The pillows in our room were too soft, two pillows just increased the discomfort.

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort