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Hotel Puerto de La Luz by Pierre and Vacances

3.5 star property

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Photo gallery for Hotel Puerto de La Luz by Pierre and Vacances

Pool
Coffee shop
Shower, rainfall showerhead, free toiletries, hair dryer
Poolside bar
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Juan Rejón, 42, Las Palmas de Gran Canaria, 35008
  • Las Canteras Beach
    ‪5 min walk‬
  • Santa Catalina Park
    ‪13 min walk‬
  • Port of Las Palmas
    ‪5 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪38 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Minibar, in-room safe, desk, blackout curtains

Business Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Double Room, Sea View

Business Double Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Business Double Room, Sea View

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Puerto de La Luz by Pierre and Vacances

Hotel with a 24-hour front desk, a quick walk to Las Canteras Beach
Along with a coffee shop/cafe, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Puerto de La Luz by Pierre and Vacances offers 30 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto de La Luz by Pierre and Vacances. During your stay, you're just a quick walk from Las Canteras Beach. Free WiFi in public areas, a coffee shop/cafe and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • Just a 5-minute walk from Las Canteras Beach and 13 minutes on foot from Santa Catalina Park
There's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Puerto de La Luz by Pierre and Vacances also features tour/ticket assistance, a front desk safe, and a lift.

This 3.5-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 15 per day)

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11 per person
  • Nearby parking fee: EUR 15 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cordial Vista Acuario Hotel
Cordial Vista Acuario Las Palmas de Gran Canaria
Cordial Vista Acuario Hotel Las Palmas de Gran Canaria
Cordial Vista Acuario
Sercotel Puerto de La Luz
Puerto Luz By Pierre Vacances
Hotel Puerto de La Luz by Pierre and Vacances Hotel
Cordial Vista Acuario
Sercotel Puerto de La Luz
Puerto Luz By Pierre Vacances
Hotel Puerto de La Luz by Pierre Vacances
Hotel Puerto de La Luz by Pierre and Vacances Hotel

Hotel Puerto de La Luz by Pierre and Vacances Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 120 reviews
Rating 8 - Good. 38 out of 120 reviews
Rating 6 - Okay. 19 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anita

Liked: Staff & service
Good night rest
Excellent location close to the beach
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Rafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location pre-cruise, great staff & breakfast
The room was fine. The staff were very good. Armando at reception was very pleasant and helpful. He was professional and cheery at check in and gave me very good local advise on places to eat for dinner. I went to one of his recommendations (La Tapatica) and had a very nice Canarian meal. Daniela and Manuel (Mano) in the restaurant at breakfast were lovely. I was by myself and Mano was very nice to me and we chatted a bit about favourite Canarian and Spanish food, and he made breakfast very nice and gave an excellent example of Canarian hospitality. Thank you Mano! The breakfast food was very good and I liked that there was good Spanish food there, and not just regular western tourist food. The Canarian cheese, pan con tomate and yogurt was very good, as was the coffee. I will recommend this hotel to cruisers who will start their cruise in Gran Canaria and need to stay somewhere the night before. Thanks.
Rooftop pool
Room
Spanish items at breakfast
View of port, can see cruise ships come in
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location pre-cruise, great staff & breakfast
The room was fine. The staff were very good. Armando at reception was very pleasant and helpful. He was professional and cheery at check in and gave me very good local advise on places to eat for dinner. I went to one of his recommendations (La Tapatica) and had a very nice Canarian meal. Daniela and Manuel (Mano) in the restaurant at breakfast were lovely. I was by myself and Mano was very nice to me and we chatted a bit about favourite Canarian and Spanish food, and he made breakfast very nice and gave an excellent example of Canarian hospitality. Thank you Mano! The breakfast food was very good and I liked that there was good Spanish food there, and not just regular western tourist food. The Canarian cheese, pan con tomate and yogurt was very good, as was the coffee. I give destination presentations on cruise ships and because of the lovely staff, I will recommend this hotel to cruisers who will start their cruise in Gran Canaria and need to stay somewhere the night before. Thanks.
Rooftop pool
Room
Spanish items at breakfast
View of port, can see cruise ships come in
Stayed 1 night in Apr 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Positive hotel with a great location
The hotel is new, the rooms are really fresh. However my room had a constant quest with the lights on.The excellent central air conditioner does not turn on heating, only cooling and drying. Among the advantages is a small pool on the roof with the opportunity to sunbathe and just spend time in the fresh air with a harbor view.
Stayed 2 nights in Jan 2024

2/10 Terrible

jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth a cent.
Air conditioning was not working. Three hours after being in the room, called reception desk to solve it. Asked for another room; had none available (don’t believe that). The maintenance person was not available. They brought a FAN to solve it. Spent a very hot night in a small room with no windows! Regarding the bathroom: toilet is in one corner of the room and the shower is in another. Lavatory is right in front of your bed. So you have to cross from one side to the other when using your bathroom! No restaurant. No services. They did not even try to look for another hotel for me. I will never again reserve there and do not recommend it! Not worthy a single penny spent!
Stayed 1 night in Oct 2023

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not bad not good
The staff is very friendly but the place of breakfast is too small and crowded. Air conditioning is soon bad. The room is too small but not that Mach bad for one night If want to stay more check out the size. The location is not in a good area and should be careful, although, I haven't seen any issue it was told.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the standard of rooms and staff is very friendly and helpful
Stayed 1 night in Mar 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay las palmas
hotel was clean staff very helpful,position ideal for us breakfast very good
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach of Las canteras :)
Weather was amazing and the proximity from the hotel to the beach made our stay a great one! We are really happy :)
Stayed 3 nights in Dec 2019

10/10 Excellent

Julius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a good location
The hotel was incredible! The staff was extremely nice and polite. We had a total blast staying there. The only bad side was that the rooftop bar wasn’t open yet, and it would’ve been amazing to enjoy drinks on the rooftop terrace.
Stayed 6 nights in Oct 2019

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great value for money, very clean and staff very helpful
Stayed 1 night in Aug 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Morgenbuffet
Stayed 7 nights in Mar 2025

6/10 Okay

Will, Roosendaal

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We passed the hotel already 3 times before we saw the hard to see name on the windows. At check-in we didn't have a brush for the toilet. After asking, they told us it's an "extra" and they would arrange it right away. After returning to the hotel in the evening, still no brush. Again to the reception and they could only provide it the next day. The "hdmi" on the TV wasn't working. After consulting the concierge, they said they would send the technician. No technician seen the next day so the concierge came to have a look. Apearantly the TV's hdmi wasn't working, so I asked her if we could try another TV, maybe another room. She was fully booked, which I understand, but the next day there would be people leaving so they would get back to that. Never spoke 1 word about it.
Stayed 8 nights in Dec 2024

8/10 Good

Dennis Alexander Enis, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Kristoffer

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell
Bra hotell, veldig hyggelige ansatte! Vil absolutt vurdere å komme tilbake
Stayed 2 nights in Dec 2024

2/10 Terrible

Amadeo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta de limpieza y mal estado de conservación:perdida dea agua del inodoro lavabo atascado y mal olor en habitacion

8/10 Good

Daniel

Business traveller
Stayed 7 nights in Nov 2024

6/10 Okay

Ralf

Liked: Cleanliness, staff & service
Das Hotel hat halt Licht und Schatten. Für einen kurzen Aufenthalt reicht es jedoch aus. War hier eine Nacht bevor es auf Kreuzfahrt ging. Der Hafen ist fussläufig in 20 Min erreichbar. Die Gegend um das Hotel ist sehr lebhaft. Man sollte also nicht geräuschsempfindlich sein. Das Hotel bietet verschiedene Zimmerkategorien. Ich hatte ein Standardzimmer welches pragmatisch, sauber und ausreichend ist. Als Alleinreisender stört auch nicht das Dusche und WC im Zimmer verglast sind. Check in ging schnell und Personal war auch sehr freundlich. Frühstücksbuffet völlig ausreichend und gut.
Stayed 1 night in Nov 2024

6/10 Okay

Randi B.

Liked: Staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Ciaran

Travelled with group
Disliked: Amenities, property conditions & facilities
Wo fange ich an, wo höre ich auf? Vorweg: die Lage des Hotels ist sehr gut - vor allem, wenn man wie wir frisch vom Kreuzfahrthafen kommt. Gebucht haben wir 3! Doppelzimmer. Bekommen haben wir 2 Doppelzimmer und 1 Einzelzimmer. Das Personal vor Ort war freundlich, da gibt es nix - aber diese sind zu keinen Entscheidungen befugt. Wir haben uns das Zimmer angesehen und sind dann sofort zur Rezeption. Sie war wenig überrascht, meinte nur das es keine andere Möglichkeit gäbe - diese "Kategorie" wäre halt ausgebucht. Man bot uns als Entgegenkommen ein GRATIS-Storno an aber wir waren 6 Personen, wollten zusammen übernachten und es war auch schon am Abend. Nach ca 15 Min hieß es, wir könnten als Gruppe umsonst dort frühstücken. Das machte es nicht besser aber wir waren schlicht müde und genervt und wollten das Hotel verlassen da wir alle Hunger hatten. Nicht die Bettsituation allein war das Problem, die Gestaltung der Räume ist für mich ehrlich gesagt ein No Go. Während die Doppelzimmer wenigstens noch "Glastüren" vor der Dusche und dem Klo hatten (beides war mit dem Bett in EINEM RAUM) hatte das Einzelzimmer nix dergleichen. Hieß, ich konnte meinem Freund beim großen und kleinen Geschäft zuschauen. Habe ich nicht, wir sind jedesmal dann "raus" aus dem Raum aber auch nicht schön, in dem Dunst dann ... schlafen zu müssen. Es gab IN KEINEM der 3 Zimmer eine Ablagemöglichkeit. Poolbereich lässt man leider auch verkommen. Schade. sehr sehr schade! Breakfast war ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Magnus

Stayed 1 night in Nov 2024