We stayed in the property for 20 nights over Christmas and New Years to visit our son who lives in N LV. Ben was really nice but in all honesty we have rented as Canadians in almost every state in the US but this is the first time I was to arrive with cash in hand for "property management" fees over the large cost of a property. we absolutely loved the backyard and how close it was to everything we could have needed.The pool looked so inviting but even for us Canucks was too cold because it doesn't have a heater. For reference, we have paid the cost of heating the pool for our stay at most other properties. Ben was accommodating when we realized the BBQ didn't work on Christmas eve, we had a new one just before New Years which was great. My stand out issue is the cleanliness of the property. It needs a major deep clean. There are more than a handful of very dirty mats all over the house that seem like an unnecessary dirty focal point. Also, the furniture is so worn in the main family area that there are slit holes in some of the spaces to sit. There were more beds that seating in the main area, for 6 of us on Christmas day. As for the 50 to be paid to show us the Netflix password & tv. We luckily had brought our firestick from Canada.This is the first time I had to buy all my staples. The house is not really equipped for eating in as there wasn't ever 4 of some utensils. little things would go a long way. new handsoaps, clean supplies, utensils, would make a huge difference