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Hotel Grotto Bagat

3.0 star property

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Photo gallery for Hotel Grotto Bagat

Lake
Junior Suite, Lake View | Pillow-top beds, in-room safe, desk, free WiFi
Property grounds
Lake view
Junior Suite, Lake View | Pillow-top beds, in-room safe, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Brusimpiano 20, Lavena Ponte Tresa, VA, 21037
  • Lake Lugano
    ‪8 min drive‬
  • Palazzo dei Congressi
    ‪18 min drive‬
  • Monte San Salvatore
    ‪19 min drive‬
  • Milan (MXP-Malpensa Intl.)
    ‪70 min drive‬

Room options

View all photos for Comfort Double Room, Lake View

Comfort Double Room, Lake View | Pillow-top beds, in-room safe, desk, free WiFi

Comfort Double Room, Lake View

  • 10 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

Pillow-top beds, in-room safe, desk, free WiFi

Superior Quadruple Room

  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Double or Twin Room, Mountain View

Comfort Double or Twin Room, Mountain View | Pillow-top beds, in-room safe, desk, free WiFi

Comfort Double or Twin Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony | Pillow-top beds, in-room safe, desk, free WiFi

Superior Triple Room, Balcony

  • 18 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Pillow-top beds, in-room safe, desk, free WiFi

Junior Suite, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Quadruple Room

Pillow-top beds, in-room safe, desk, free WiFi

Comfort Quadruple Room

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Comfort Triple Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Grotto Bagat

Family-friendly hotel with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, express check-in and express check-out are on-site.
Hotel Grotto Bagat offers 10 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. Televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Lavena Ponte Tresa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Grotto Bagat, you'll be close to Mount Caslano. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood and garden views while dining at Grotto Bagat
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • 8 minutes by car from Lake Lugano and 5 minutes from Alprose Chocolate Factory
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Hotel Grotto Bagat. Free self parking is available.

This 3-star Lavena Ponte Tresa hotel is smoke free.

Grotto Bagat – Overlooking the garden, this restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grotto Bagat

Things to do

  • Arcade/game room
  • Fishing

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • First-run films
  • Satellite channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grotto Bagat
Grotto Bagat Lavena Ponte Tresa
Hotel Grotto Bagat
Hotel Grotto Bagat Lavena Ponte Tresa
Hotel Grotto Bagat Hotel
Hotel Grotto Bagat Lavena Ponte Tresa
Hotel Grotto Bagat Hotel Lavena Ponte Tresa

Hotel Grotto Bagat Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 105 out of 208 reviews
Rating 6 - Okay. 33 out of 208 reviews
Rating 4 - Poor. 14 out of 208 reviews
Rating 2 - Terrible. 2 out of 208 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Unfortunately someone was smoking in a ajoining room and our room and clothes stunk. This is not a petty complaint it was truely gross.
Stayed 3 nights in May 2019

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Sing, London

Disliked: Property conditions & facilities
The road leading to the hotel is quite bumpy. The car park is muddy during raining.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Had to walk up 37 steps to the room. Hotel has no elevator. Room was tiny and I had to lower my head to enter the bathroom. Almost no taxis in that area. It did have a good breakfast.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant,room cleanliness, Service was friendly. The only Problem was the noise, Television in neighbouring room so loud it was like in your room. Even with earplugs it was difficult to sleep. There was a notice saying not to use Television loudly at night. Unfortunately not observed.
Stayed 3 nights in Oct 2018

8/10 Good

Marina, California USA

Liked: Staff & service, property conditions & facilities, room comfort
Right overlooking the lake which is fabulous. We upgraded to lake view and I’d higjly recommend that. Hotel is over a restaurant. Hotel is upstairs and a little old & in need of a renovation BUT the lake view and lake surroundings were all you notice. We stayed 1 night & we’d definitely stay again Very reasonably priced. There was a portable air con Unit in the room for which we were very grateful as it was 29’/30’
Stayed 1 night in Jul 2018

8/10 Good

joe, germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night review
Hotel was very comfortable. Open setting over looking a nice lake. The restaurant was Bering good with fast an friendly survive. Prices were in line with other restaurants in the area.
Stayed 1 night in Jun 2018

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake lugano.
We always enjoy our stay at the grotto bagat the staff are always welcoming,we will book here again.
Stayed 1 night in Sep 2017

8/10 Good

Jump3r, Switzerland

Liked: Cleanliness, property conditions & facilities
Nice hotel , close to the lake and nice view.
Nice room and breakfast .waiters not really nice . Room looked nice but no hair dryer in the bathroom . Nice food at the restaurant and not very expensive . Nice experience .
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

10/10 Excellent

Corina, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and Ambiance!
Hospitable and welcoming! Great service and room. Loved the food during breakfast and the available diner -- a busy place but worth it all. The only disadvantage is transportation - taxis are expensive and difficult to find!

6/10 Okay

Kai, Finland

Disliked: Property conditions & facilities, room comfort
Not the best experience we've had
The wifi didn't work in the room, the second floor room we had was really low and you could here every sound that came from outside or from an another room. So not the best experience but very cheap and nice location by the lake. Also the pizza in the restaurant was great!

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. Wonderful staff.
The pillows were a bit uncomfortable but otherwise the staff and location were wonderful. One or two minor maintenance issues in the bathroom needed but the room was brilliant otherwise. Great for families.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

NC, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break by Lake Lugano
Hotel has a fine location near the lake; views are very nice (and better if you have a balcony space too). Always good parking and a very good restaurant with a vast menu available (almost too many too choose from - and always with very large portions!) Very friendly staff and helpful.

10/10 Excellent

Victor, Baildon, West Yorkshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of Lugano's best.
We have stayed in this hotel twice before and as always the same high quality .Staff are always kind and helpful.The restaurant is positive bonus,food delicious

8/10 Good

Margaret, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable cost accommodation
Good accommodation for what we paid. The address doesn't come up well on the GPS and it took us a while to find it.

10/10 Excellent

Eric, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run hotel in a stunning location.
This is a great little hotel situated right on the shores of Lake Lugano with comfortable rooms and a fantastic pizzeria on site with wonderful food at very good prices, The rooms are comfortable if not luxurious but have everything you could want - book a lake view - you get a balcony with a panorama of the lake you will never forgot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a few problems
Hotel and service were generally fine. Just two problems: 1) highway/street runs between the hotel and street (ruins the otherwise gorgeous view ... and can be fairly noisy during the day); 2) Internet did not work properly. Service was great and, overall, made up for these problems.

6/10 Okay

Hao, Arizona, US

Disliked: Cleanliness, room comfort
Lugano trip
The rooms are OK, but the walls are fairly thin and there is quite a bit of noise from the other rooms and the hallway. The worst part is there were insects in our room, such as fly, ant, and mosquito... In addition, we can not open our windows because there are 4 big garbage cans sit under the window. Wi-Fi connection was poor. Overall, we got bad experience.

6/10 Okay

Deepak, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from Lugano to be used as a night halt.
There's an airport en route Lugano, which causes traffic pileup and makes the drive to this place a 1 hr affair. Not advised for a night acco for Lugano. Hotel is fine. No issues with the hotel. Has a nice italian restaurant attached and on the picturesque lugano lake.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy rooms
Looked ok on outside, but bit isolated, however not in a nice peaceful setting kind of way. Friendly staff and got an upgrade which we thought was nice. However we could hear alot going on next door. To the point we could hear CLEARLY our neighbours peeing etc. The walls all round must have been very thin. No footpaths for walking either by the nice lake which is not the hotels fault however.