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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains
Room amenity
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Enmax Centre
    ‪10 min walk‬
  • Lethbridge College
    ‪12 min walk‬
  • Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Lethbridge

Hotel with free breakfast, a quick walk to Enmax Centre
This smoke-free hotel features a fitness centre, Access to hot tub and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lethbridge. During your stay, you're just a quick walk from Enmax Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Lethbridge offers its guests Access to hot tub and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Lethbridge also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Lethbridge hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 430 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniela, Calgary

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sherril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sherril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Dennis, edmonton

Travelled with partner
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always superb, thank you. Great value!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2024

8/10 Good

Daryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

arthur wm, Alberta Beach

Liked: Property conditions & facilities
Cold breakfast including two containers of scrambled eggs and one of sausage. They should be hot and something else other than two of the three scrambled eggs.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely smaller hotel. Very clean and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good staff. Good breakfast!!
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Stay in Lethbridge

The tv did not work in the room and they were not willing to compensate for this until I argued the point. I was told because we did not book directly with the hotel and paid in advance they could not do anything about it. I told them that was not acceptable. They were sold out so we did not have another room option. After the front desk staff made a few phone calls they gave us a refund of $28.88
Stayed 1 night in Nov 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Room on main floor wasn’t as nice as the last time I stayed
Stayed 1 night in Oct 2024

10/10 Excellent

Davinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Nov 2024

10/10 Excellent

terri

Stayed 24 nights in Sep 2024

10/10 Excellent

Inta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute reservation request was perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Garth

Liked: Cleanliness, property conditions & facilities
Great…clean and new. Very quiet at night.
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, amenities
Towels felt like sandpaper, but otherwise clean and good.
Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Stayed 1 night in Sep 2024

10/10 Excellent

Cromwell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024