It had some great qualities, and some not great qualities. A few of the staff members were as kind and helpful as they could be. The cleaning staff were kind and helpful, and a gentleman who worked the desk from afternoon/night 2, through the end of my stay, are the reasons I gave this property as many stars as I did. Otherwise, there were some not so helpful staff members who made me feel like a burden. Apparently there is a welcome drink at the lobby bar, so be sure to ask for that. It was not offered to me. Tea and coffee in the lobby, free, 24/7. Also a bar and room service. But, so convenient to 100’s of coffee shops and restaurants! The location can not be beat ! The rooms are extremely small, and literally, the loudest hotel I’ve ever stayed in in my life, anywhere… takes paper thin walls to a new level. Leuven is charming as can be, and again, the hotel has some great qualities.
