Candlewood Suites Lexington Medical District, an IHG Hotel

2.5 star property

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February 2025
March 2025

Photo gallery for Candlewood Suites Lexington Medical District, an IHG Hotel

Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
501 Waller Avenue, Lexington, KY, 40504
  • CHI Saint Joseph Health - Saint Joseph Hospital
    ‪5 min walk‬
  • University of Kentucky Albert B. Chandler Hospital
    ‪2 min drive‬
  • The Red Mile Racetrack
    ‪4 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 1
  • 1 Single Bed

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Lexington Medical District, an IHG Hotel

Hotel with free parking, near University of Kentucky
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Lexington Medical District, an IHG Hotel offers 106 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Lexington hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Lexington Medical District, an IHG Hotel. During your stay, you're just a quick walk from Continuing Care Hospital - CHI Saint Joseph Health. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Kentucky and a few minutes from Rupp Arena
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. The business-friendly Candlewood Suites Lexington Medical District, an IHG Hotel also features a fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Lexington hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Candlewood Suites Lexington Medical District, an IHG Hotel Hotel

Candlewood Suites Lexington Medical District, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 508 reviews" "
Rating 8 - Good. 86 out of 508 reviews" "
Rating 6 - Okay. 23 out of 508 reviews" "
Rating 4 - Poor. 18 out of 508 reviews" "
Rating 2 - Terrible. 12 out of 508 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud but otherwise nice
Loud. Everything was wonderful except we could hear other people’s conversations clearly through the wallls. Above us and outside were the loudest. This hotel is across the street from the hospital, but it had good reviews so we thought it would be better noise controlled but the walls and windows were definitely subpar. We could clearly hear traffic and it was heavy heavy traffic area! We thought it was ok with cleanliness and staff was friendly, we just wish we could have slept for more than an hour at a time
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this property!
Always a great experience. Love this property!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lexington, KY
Clean, comfortable rooms. Pillows and mattress - excellent. Staff very friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely pleased with the cleanliness and the staff response to anything that we needed. We were pleased with the larger size of the bathroom. The security of the building was very good. We did have some tenants upstairs that walked heavily on the floors and making noise at times, but that was not the fault of the facility. We would stay there again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret, MESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place to stay. I didn't realize it's extended stay and was pleasantly surprised with the small kitchen. The bed was extremely comfortable My biggest let down was that, while I was told housekeeping didn't do every day, they never came to my room the 4 nights I was there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Staff was pleasant and the room comfortable. Parking seems somewhat limited and spaces were tight
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My fault that I didn't notice the hotel didn't serve breakfast but they did have food for sale -- sugary, highly processed, unhealthy crap. When I checked in I was told I'd have to deposit $10 for "incidentals" but I couldn't get an explanation what those might be. I was also told I'd get the $10 refunded to my card if I didn't incur any expenses for incidentals. No other hotel has ever charged me this way and it all seemed very petty. The hotel was clean. There was hot water in the shower. Location was pretty good relative to downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were uncomfortable, other than that it was a great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I want a refund for the trip. Stayed one night and slept on floor. Reservation for two queens. Was provided room with one bed and no roll away available. I had to change hotels after the first night. I need to speak to someone about getting a refund or credit. I’m very upset
Stayed 3 nights in Oct 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

james

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very rude staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, NAPERVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and very kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big C visit
.Doctor’s appointment
Stayed 1 night in Sep 2024

2/10 Terrible

Geno

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful, fast check in. Room is clean and has everything you need.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024